IDEAS home Printed from https://ideas.repec.org/a/eee/proeco/v274y2024ics0925527324001816.html
   My bibliography  Save this article

Artificial intelligence and policy making; can small municipalities enable digital transformation?

Author

Listed:
  • Koliousis, Ioannis
  • Al-Surmi, Abdulrahman
  • Bashiri, Mahdi

Abstract

This study investigates digital transformation and the usability of emerging technologies in policymaking. Prior studies categorised digital transformation into three distinct phases of digitisation, digitalisation, and digital transformation. They mainly focus on the operational or functional levels, however, this study considers digital transformation at the strategic level. Previous studies confirmed that using new emerging AI-based technologies will enable organisations to use digital transformation to achieve higher efficiency. A novel methodological AI-based approach for policymaking was constructed into three phases through the lens of organisational learning theory. The proposed framework was validated using a case study in the transportation industry of a small municipality. In the selected case study, a confirmatory model was developed and tested utilising the Structural Equation Modelling with data collected from a survey of 494 local stakeholders. Artificial Neural Network was utilised to predict and then to identify the most appropriate policy according to cost, feasibility, and impact criteria amongst six policies extracted from the literature. The results from this research confirm that utilisation of the AI-based strategic decision-making through the proposed generative AI platform at strategic level outperforms human decision-making in terms of applicability, efficiency, and accuracy.

Suggested Citation

  • Koliousis, Ioannis & Al-Surmi, Abdulrahman & Bashiri, Mahdi, 2024. "Artificial intelligence and policy making; can small municipalities enable digital transformation?," International Journal of Production Economics, Elsevier, vol. 274(C).
    • Handle: RePEc:eee:proeco:v:274:y:2024:i:c:s0925527324001816
    DOI: 10.1016/j.ijpe.2024.109324
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0925527324001816
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.ijpe.2024.109324?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Zhang, Yucheng & Hou, Zhongwei & Yang, Feifei & Yang, Miles M. & Wang, Zhiling, 2021. "Discovering the evolution of resource-based theory: Science mapping based on bibliometric analysis," Journal of Business Research, Elsevier, vol. 137(C), pages 500-516.
    2. Tscharaktschiew, Stefan & Hirte, Georg, 2012. "Should subsidies to urban passenger transport be increased? A spatial CGE analysis for a German metropolitan area," Transportation Research Part A: Policy and Practice, Elsevier, vol. 46(2), pages 285-309.
    3. Ye, Fei & Liu, Ke & Li, Lixu & Lai, Kee-Hung & Zhan, Yuanzhu & Kumar, Ajay, 2022. "Digital supply chain management in the COVID-19 crisis: An asset orchestration perspective," International Journal of Production Economics, Elsevier, vol. 245(C).
    4. Franziska Kirschner & Martin Lanzendorf, 2020. "Parking management for promoting sustainable transport in urban neighbourhoods. A review of existing policies and challenges from a German perspective," Transport Reviews, Taylor & Francis Journals, vol. 40(1), pages 54-75, January.
    5. Efthymiou, Dimitrios & Antoniou, Constantinos, 2017. "Understanding the effects of economic crisis on public transport users’ satisfaction and demand," Transport Policy, Elsevier, vol. 53(C), pages 89-97.
    6. Guo, Xiaochuan & Li, Mengmeng & Wang, Yanlin & Mardani, Abbas, 2023. "Does digital transformation improve the firm’s performance? From the perspective of digitalization paradox and managerial myopia," Journal of Business Research, Elsevier, vol. 163(C).
    7. Laura Eboli & Gabriella Mazzulla, 2008. "A Stated Preference Experiment for Measuring Service Quality in Public Transport," Transportation Planning and Technology, Taylor & Francis Journals, vol. 31(5), pages 509-523, February.
    8. Gu, Xinbing & Chan, Hing Kai & Thadani, Dimple R. & Chan, Faith Ka Shun & Peng, Yi, 2023. "The role of digital techniques in organisational resilience and performance of logistics firms in response to disruptive events: Flooding as an example," International Journal of Production Economics, Elsevier, vol. 266(C).
    9. Amankwaa, Godfred & Heeks, Richard & Browne, Alison L., 2024. "Powershifts, organisational value, and water management: Digital transformation of Ghana's public water utility," Utilities Policy, Elsevier, vol. 87(C).
    10. Papagiannakis, Apostolos & Baraklianos, Ioannis & Spyridonidou, Alexia, 2018. "Urban travel behaviour and household income in times of economic crisis: Challenges and perspectives for sustainable mobility," Transport Policy, Elsevier, vol. 65(C), pages 51-60.
    11. Leung, Kevin Y.K. & Loo, Becky P.Y. & Tsui, K.L. & So, F.L. & Fok, Ellen, 2021. "To cross or not to cross: A closer look at children’s decision-making on the road," Transportation Research Part A: Policy and Practice, Elsevier, vol. 149(C), pages 1-11.
    12. Wang, Nan & Wan, Jiahao & Ma, Zhenzhong & Zhou, Yan & Chen, Jin, 2023. "How digital platform capabilities improve sustainable innovation performance of firms: The mediating role of open innovation," Journal of Business Research, Elsevier, vol. 167(C).
    13. wael AL-khatib, Ayman, 2023. "Drivers of generative artificial intelligence to fostering exploitative and exploratory innovation: A TOE framework," Technology in Society, Elsevier, vol. 75(C).
    14. Keding, Christoph & Meissner, Philip, 2021. "Managerial overreliance on AI-augmented decision-making processes: How the use of AI-based advisory systems shapes choice behavior in R&D investment decisions," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
    15. Zhu, Xiumei & Li, Yue, 2023. "The use of data-driven insight in ambidextrous digital transformation: How do resource orchestration, organizational strategic decision-making, and organizational agility matter?," Technological Forecasting and Social Change, Elsevier, vol. 196(C).
    16. Claudia N. Berg & Uwe Deichmann & Yishen Liu & Harris Selod, 2017. "Transport Policies and Development," Journal of Development Studies, Taylor & Francis Journals, vol. 53(4), pages 465-480, April.
    17. Tiwari, Sunil & Sharma, Pankaj & Jha, Ashish Kumar, 2024. "Digitalization & Covid-19: An institutional-contingency theoretic analysis of supply chain digitalization," International Journal of Production Economics, Elsevier, vol. 267(C).
    18. Qin, Jian & van der Rhee, Bo & Venkataraman, Venugopal & Ahmadi, Taher, 2021. "The impact of IT infrastructure capability on NPD performance: The roles of market knowledge and innovation process formality," Journal of Business Research, Elsevier, vol. 133(C), pages 252-264.
    19. Haque, M. Ohidul & Haque, Tariq H., 2018. "Evaluating the effects of the road safety system approach in Brunei," Transportation Research Part A: Policy and Practice, Elsevier, vol. 118(C), pages 594-607.
    20. Andreia de Bem Machado & Silvana Secinaro & Davide Calandra & Federico Lanzalonga, 2022. "Knowledge management and digital transformation for Industry 4.0: a structured literature review," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 20(2), pages 320-338, March.
    21. David Hensher & William Greene, 2003. "The Mixed Logit model: The state of practice," Transportation, Springer, vol. 30(2), pages 133-176, May.
    22. Liu, Qian & Gao, Jian & Li, Shijie, 2024. "The innovation model and upgrade path of digitalization driven tourism industry: Longitudinal case study of OCT," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
    23. Bilbao Ubillos, J. & Fernández Sainz, A., 2004. "The influence of quality and price on the demand for urban transport: the case of university students," Transportation Research Part A: Policy and Practice, Elsevier, vol. 38(8), pages 607-614, October.
    24. Simmonds, Hamish & Gazley, Aaron & Kaartemo, Valtteri & Renton, Michelle & Hooper, Val, 2021. "Mechanisms of service ecosystem emergence: Exploring the case of public sector digital transformation," Journal of Business Research, Elsevier, vol. 137(C), pages 100-115.
    25. AlNuaimi, Bader K. & Kumar Singh, Sanjay & Ren, Shuang & Budhwar, Pawan & Vorobyev, Dmitriy, 2022. "Mastering digital transformation: The nexus between leadership, agility, and digital strategy," Journal of Business Research, Elsevier, vol. 145(C), pages 636-648.
    26. Nordhoff, Sina & Stapel, Jork & van Arem, Bart & Happee, Riender, 2020. "Passenger opinions of the perceived safety and interaction with automated shuttles: A test ride study with ‘hidden’ safety steward," Transportation Research Part A: Policy and Practice, Elsevier, vol. 138(C), pages 508-524.
    27. Kraus, Sascha & Schiavone, Francesco & Pluzhnikova, Anna & Invernizzi, Anna Chiara, 2021. "Digital transformation in healthcare: Analyzing the current state-of-research," Journal of Business Research, Elsevier, vol. 123(C), pages 557-567.
    28. Fageda, Xavier & Suárez-Alemán, Ancor & Serebrisky, Tomás & Fioravanti, Reinaldo, 2018. "Air connectivity in remote regions: A comprehensive review of existing transport policies worldwide," Journal of Air Transport Management, Elsevier, vol. 66(C), pages 65-75.
    29. Hopkins, Debbie, 2016. "Can environmental awareness explain declining preference for car-based mobility amongst generation Y? A qualitative examination of learn to drive behaviours," Transportation Research Part A: Policy and Practice, Elsevier, vol. 94(C), pages 149-163.
    30. Kearns, Michelle & Ledsham, Trudy & Savan, Beth & Scott, James, 2019. "Increasing cycling for transportation through mentorship programs," Transportation Research Part A: Policy and Practice, Elsevier, vol. 128(C), pages 34-45.
    31. Fotis Kitsios & Maria Kamariotou, 2021. "Artificial Intelligence and Business Strategy towards Digital Transformation: A Research Agenda," Sustainability, MDPI, vol. 13(4), pages 1-14, February.
    32. Woods, Ruth & Masthoff, Judith, 2017. "A comparison of car driving, public transport and cycling experiences in three European cities," Transportation Research Part A: Policy and Practice, Elsevier, vol. 103(C), pages 211-222.
    33. Zhomart ABDIRASSILOV & Aleksander SŁADKOWSKI, 2018. "Application Of Artificial Neural Networks For Shortterm Prediction Of Container Train Flows In Direction Of China – Europe Via Kazakhstan," Transport Problems, Silesian University of Technology, Faculty of Transport, vol. 13(4), pages 103-113, December.
    34. Verhoef, Peter C. & Broekhuizen, Thijs & Bart, Yakov & Bhattacharya, Abhi & Qi Dong, John & Fabian, Nicolai & Haenlein, Michael, 2021. "Digital transformation: A multidisciplinary reflection and research agenda," Journal of Business Research, Elsevier, vol. 122(C), pages 889-901.
    35. Mulley, Corinne & Clifton, Geoffrey Tilden & Balbontin, Camila & Ma, Liang, 2017. "Information for travelling: Awareness and usage of the various sources of information available to public transport users in NSW," Transportation Research Part A: Policy and Practice, Elsevier, vol. 101(C), pages 111-132.
    36. Xie, Xuemei & Wu, Yonghui & Palacios-Marqués, Daniel & Ribeiro-Navarrete, Samuel, 2022. "Business networks and organizational resilience capacity in the digital age during COVID-19: A perspective utilizing organizational information processing theory," Technological Forecasting and Social Change, Elsevier, vol. 177(C).
    37. Sherwin, Henrietta & Chatterjee, Kiron & Jain, Juliet, 2014. "An exploration of the importance of social influence in the decision to start bicycling in England," Transportation Research Part A: Policy and Practice, Elsevier, vol. 68(C), pages 32-45.
    38. Jiang, Kangqi & Du, Xinyi & Chen, Zhongfei, 2022. "Firms' digitalization and stock price crash risk," International Review of Financial Analysis, Elsevier, vol. 82(C).
    39. Belhadi, Amine & Venkatesh, Mani & Kamble, Sachin & Abedin, Mohammad Zoynul, 2024. "Data-driven digital transformation for supply chain carbon neutrality: Insights from cross-sector supply chain," International Journal of Production Economics, Elsevier, vol. 270(C).
    40. Javeed, Sohail Ahmad & Akram, Umair, 2024. "The factors behind block-chain technology that boost the circular economy: An organizational perspective," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
    41. de Oña, Juan & de Oña, Rocío & Eboli, Laura & Mazzulla, Gabriella, 2013. "Perceived service quality in bus transit service: A structural equation approach," Transport Policy, Elsevier, vol. 29(C), pages 219-226.
    42. Hrelja, Robert, 2015. "Integrating transport and land-use planning? How steering cultures in local authorities affect implementation of integrated public transport and land-use planning," Transportation Research Part A: Policy and Practice, Elsevier, vol. 74(C), pages 1-13.
    43. Rahul, T.M. & Manoj, M., 2020. "Categorization of pedestrian level of service perceptions and accounting its response heterogeneity and latent correlation on travel decisions," Transportation Research Part A: Policy and Practice, Elsevier, vol. 142(C), pages 40-55.
    44. Zhou, Zhengyi & Zhang, Anming, 2021. "High-speed rail and industrial developments: Evidence from house prices and city-level GDP in China," Transportation Research Part A: Policy and Practice, Elsevier, vol. 149(C), pages 98-113.
    45. Guzman, Luis A. & Arellana, Julian & Alvarez, Vilma, 2020. "Confronting congestion in urban areas: Developing Sustainable Mobility Plans for public and private organizations in Bogotá," Transportation Research Part A: Policy and Practice, Elsevier, vol. 134(C), pages 321-335.
    46. Florent Le Néchet & Hélène Nessi & Anne Aguilera, 2016. "La mobilité des ménages périurbains au risque des crises économiques et environnementales," Géographie, économie, société, Lavoisier, vol. 18(1), pages 113-139.
    47. Enrique, Daisy Valle & Lerman, Laura Visintainer & Sousa, Paulo Renato de & Benitez, Guilherme Brittes & Bigares Charrua Santos, Fernando M. & Frank, Alejandro G., 2022. "Being digital and flexible to navigate the storm: How digital transformation enhances supply chain flexibility in turbulent environments," International Journal of Production Economics, Elsevier, vol. 250(C).
    48. Kassem, Mohamd & Ahmed, Ahmed Louay, 2022. "Digital transformation through Building Information Modelling: Spanning the macro-micro divide," Technological Forecasting and Social Change, Elsevier, vol. 184(C).
    49. Dubey, Rameshwar & Bryde, David J. & Blome, Constantin & Dwivedi, Yogesh K. & Childe, Stephen J. & Foropon, Cyril, 2024. "Alliances and digital transformation are crucial for benefiting from dynamic supply chain capabilities during times of crisis: A multi-method study," International Journal of Production Economics, Elsevier, vol. 269(C).
    50. Jochem, Patrick & Lisson, Christopher & Khanna, Arpita Asha, 2021. "The role of coordination costs in mode choice decisions: A case study of German cities," Transportation Research Part A: Policy and Practice, Elsevier, vol. 149(C), pages 31-44.
    51. Papanagnou, Christos & Seiler, Andreas & Spanaki, Konstantina & Papadopoulos, Thanos & Bourlakis, Michael, 2022. "Data-driven digital transformation for emergency situations: The case of the UK retail sector," International Journal of Production Economics, Elsevier, vol. 250(C).
    52. Lin, Shunzhi & Lin, Jiabao, 2023. "How organizations leverage digital technology to develop customization and enhance customer relationship performance: An empirical investigation," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    53. Oludapo, Samson & Carroll, Noel & Helfert, Markus, 2024. "Why do so many digital transformations fail? A bibliometric analysis and future research agenda," Journal of Business Research, Elsevier, vol. 174(C).
    54. George N. Botzoris, 2020. "Economic Crisis and its Impact on Sustainable Urban Transport," International Journal of Economics and Financial Issues, Econjournals, vol. 10(1), pages 33-41.
    55. Lucas, Karen, 2006. "Providing transport for social inclusion within a framework for environmental justice in the UK," Transportation Research Part A: Policy and Practice, Elsevier, vol. 40(10), pages 801-809, December.
    56. Mandhani, Jyoti & Nayak, Jogendra Kumar & Parida, Manoranjan, 2020. "Interrelationships among service quality factors of Metro Rail Transit System: An integrated Bayesian networks and PLS-SEM approach," Transportation Research Part A: Policy and Practice, Elsevier, vol. 140(C), pages 320-336.
    57. Andrea Coletta & Matteo Prata & Michele Conti & Emanuele Mercanti & Novella Bartolini & Aymeric Moulin & Svitlana Vyetrenko & Tucker Balch, 2021. "Towards Realistic Market Simulations: a Generative Adversarial Networks Approach," Papers 2110.13287, arXiv.org.
    58. Bansal, Anjali & Panchal, Tanvi & Jabeen, Fauzia & Mangla, Sachin Kumar & Singh, Gurmeet, 2023. "A study of human resource digital transformation (HRDT): A phenomenon of innovation capability led by digital and individual factors," Journal of Business Research, Elsevier, vol. 157(C).
    59. Sascha Kraus & Paul Jones & Norbert Kailer & Alexandra Weinmann & Nuria Chaparro-Banegas & Norat Roig-Tierno, 2021. "Digital Transformation: An Overview of the Current State of the Art of Research," SAGE Open, , vol. 11(3), pages 21582440211, September.
    60. Hu, Zheng & Yuan, Jiahai, 2018. "China’s NEV market development and its capability of enabling premium NEV: Referencing from the NEV market performance of BMW and Mercedes in China," Transportation Research Part A: Policy and Practice, Elsevier, vol. 118(C), pages 545-555.
    61. Wilton, Robert D. & Páez, Antonio & Scott, Darren M., 2011. "Why do you care what other people think? A qualitative investigation of social influence and telecommuting," Transportation Research Part A: Policy and Practice, Elsevier, vol. 45(4), pages 269-282, May.
    62. Yang, Zhao & Zhang, Yuanyuan & Grembek, Offer, 2016. "Combining traffic efficiency and traffic safety in countermeasure selection to improve pedestrian safety at two-way stop controlled intersections," Transportation Research Part A: Policy and Practice, Elsevier, vol. 91(C), pages 286-301.
    63. Rosell, Jordi & Allen, Jaime, 2020. "Test-riding the driverless bus: Determinants of satisfaction and reuse intention in eight test-track locations," Transportation Research Part A: Policy and Practice, Elsevier, vol. 140(C), pages 166-189.
    64. Hamann-Lohmer, Jacob & Bendig, Miriam & Lasch, Rainer, 2023. "Investigating the impact of digital transformation on relationship and collaboration dynamics in supply chains and manufacturing networks – A multi-case study," International Journal of Production Economics, Elsevier, vol. 262(C).
    65. Lin, Liang-Tay & Yeh, Chao-Fu & Chen, Simon C.Y. & Huang, Chi-Chang, 2017. "Role of governance in the achievement of 20-fold increase in bus ridership – A case study of Taichung City," Transportation Research Part A: Policy and Practice, Elsevier, vol. 98(C), pages 64-76.
    66. Roger L. MacKett, 2002. "Comments on 'The limitations of transport policy'," Transport Reviews, Taylor & Francis Journals, vol. 22(3), pages 371-380, January.
    67. Pan, Xiaofeng & Rasouli, Soora & Timmermans, Harry, 2019. "Modeling social influence using sequential stated adaptation experiments: A study of city trip itinerary choice," Transportation Research Part A: Policy and Practice, Elsevier, vol. 130(C), pages 652-672.
    68. Huang, Kerry & Wang, Kedi & Lee, Peter K.C. & Yeung, Andy C.L., 2023. "The impact of industry 4.0 on supply chain capability and supply chain resilience: A dynamic resource-based view," International Journal of Production Economics, Elsevier, vol. 262(C).
    69. Maness, Michael & Cirillo, Cinzia & Dugundji, Elenna R., 2015. "Generalized behavioral framework for choice models of social influence: Behavioral and data concerns in travel behavior," Journal of Transport Geography, Elsevier, vol. 46(C), pages 137-150.
    70. Chorus, Caspar G. & Timmermans, Harry J.P., 2009. "Measuring user benefits of changes in the transport system when traveler awareness is limited," Transportation Research Part A: Policy and Practice, Elsevier, vol. 43(5), pages 536-547, June.
    71. Zhang, Chunqin & Liu, Yong & Lu, Weite & Xiao, Guangnian, 2019. "Evaluating passenger satisfaction index based on PLS-SEM model: Evidence from Chinese public transport service," Transportation Research Part A: Policy and Practice, Elsevier, vol. 120(C), pages 149-164.
    72. Zhao, Nanyang & Hong, Jiangtao & Lau, Kwok Hung, 2023. "Impact of supply chain digitalization on supply chain resilience and performance: A multi-mediation model," International Journal of Production Economics, Elsevier, vol. 259(C).
    73. Abayomi Baiyere & Hannu Salmela & Tommi Tapanainen, 2020. "Digital transformation and the new logics of business process management," European Journal of Information Systems, Taylor & Francis Journals, vol. 29(3), pages 238-259, May.
    74. Matarazzo, Michela & Penco, Lara & Profumo, Giorgia & Quaglia, Roberto, 2021. "Digital transformation and customer value creation in Made in Italy SMEs: A dynamic capabilities perspective," Journal of Business Research, Elsevier, vol. 123(C), pages 642-656.
    75. (Ato) Xu, Wangtu & Huang, Ying, 2019. "The correlation between HSR construction and economic development – Empirical study of Chinese cities," Transportation Research Part A: Policy and Practice, Elsevier, vol. 126(C), pages 24-36.
    76. Marino-Romero, Jorge Alberto & Palos-Sánchez, Pedro R. & Velicia-Martín, Félix, 2024. "Evolution of digital transformation in SMEs management through a bibliometric analysis," Technological Forecasting and Social Change, Elsevier, vol. 199(C).
    77. Ton, Danique & Duives, Dorine C. & Cats, Oded & Hoogendoorn-Lanser, Sascha & Hoogendoorn, Serge P., 2019. "Cycling or walking? Determinants of mode choice in the Netherlands," Transportation Research Part A: Policy and Practice, Elsevier, vol. 123(C), pages 7-23.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Guiju Zhu & Yuxing Peng & Changfa Shi & Sha Liu & Haiyun Liu, 2024. "Research on the Driving Paths and Evolution of Digital Innovation in Intelligent Connected Vehicle Enterprises—A Configurational Analysis Based on Dynamic fsQCA," Sustainability, MDPI, vol. 16(23), pages 1-23, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ghafoori, Arman & Gupta, Manjul & Merhi, Mohammad I. & Gupta, Samrat & Shore, Adam P., 2024. "Toward the role of organizational culture in data-driven digital transformation," International Journal of Production Economics, Elsevier, vol. 271(C).
    2. Colombari, Ruggero & Neirotti, Paolo & Berbegal-Mirabent, Jasmina, 2024. "Disentangling the socio-technical impacts of digitalization: What changes for shop-floor decision-makers?," International Journal of Production Economics, Elsevier, vol. 276(C).
    3. Mogaji, Emmanuel & Adekunle, Ibrahim & Aririguzoh, Stella & Oginni, Adeyemi, 2022. "Dealing with impact of COVID-19 on transportation in a developing country: Insights and policy recommendations," Transport Policy, Elsevier, vol. 116(C), pages 304-314.
    4. Zahoor, Nadia & Zopiatis, Anastasios & Adomako, Samuel & Lamprinakos, Grigorios, 2023. "The micro-foundations of digitally transforming SMEs: How digital literacy and technology interact with managerial attributes," Journal of Business Research, Elsevier, vol. 159(C).
    5. Geng, Yong & Xiang, Xiaojian & Zhang, Guosheng & Li, Xue, 2024. "Digital transformation along the supply chain: Spillover effects from vertical partnerships," Journal of Business Research, Elsevier, vol. 183(C).
    6. Mishra, Deepa Bhatt & Haider, Imran & Gunasekaran, Angappa & Sakib, Md. Nazmus & Malik, Nishtha & Rana, Nripendra P., 2023. "“Better together”: Right blend of business strategy and digital transformation strategies," International Journal of Production Economics, Elsevier, vol. 266(C).
    7. Tiwari, Sunil & Sharma, Pankaj & Jha, Ashish Kumar, 2024. "Digitalization & Covid-19: An institutional-contingency theoretic analysis of supply chain digitalization," International Journal of Production Economics, Elsevier, vol. 267(C).
    8. Maness, Michael & Cirillo, Cinzia, 2016. "An indirect latent informational conformity social influence choice model: Formulation and case study," Transportation Research Part B: Methodological, Elsevier, vol. 93(PA), pages 75-101.
    9. Li, Min & Liu, Na & Kou, Aiju & Chen, Wenchuan, 2023. "Customer concentration and digital transformation," International Review of Financial Analysis, Elsevier, vol. 89(C).
    10. Franco, Cintia Wilke & Benitez, Guilherme Brittes & Sousa, Paulo Renato de & Kliemann Neto, Francisco José & Frank, Alejandro G., 2024. "Managing resources for digital transformation in supply chain integration: The role of hybrid governance structures," International Journal of Production Economics, Elsevier, vol. 278(C).
    11. Xin Tan & Jinfang Jiao & Ming Jiang & Ming Chen & Wenpeng Wang & Yijun Sun, 2024. "Digital Policy, Green Innovation, and Digital-Intelligent Transformation of Companies," Sustainability, MDPI, vol. 16(16), pages 1-23, August.
    12. Lu, Shan & Peng, Sihan & Shi, Jiaxin & Zhang, Ci & Feng, Yanchao, 2024. "How does digital transformation affect the total factor productivity of China's A-share listed enterprises in the mineral resource-based sector?," Resources Policy, Elsevier, vol. 94(C).
    13. Díez-Mesa, Francisco & de Oña, Rocio & de Oña, Juan, 2018. "Bayesian networks and structural equation modelling to develop service quality models: Metro of Seville case study," Transportation Research Part A: Policy and Practice, Elsevier, vol. 118(C), pages 1-13.
    14. Singh, Harpreet & Kathuria, Ankit, 2023. "Heterogeneity in passenger satisfaction of bus rapid transit system among age and gender groups: A PLS-SEM Multi-group analysis," Transport Policy, Elsevier, vol. 141(C), pages 27-41.
    15. Dahl, Andrew J. & Peltier, James W. & Swan, Eric L., 2023. "Anticipatory value-in-use in early-stage digital health service transformations: How consumers assess value propositions before and after abrupt, exogenous shocks," Journal of Business Research, Elsevier, vol. 163(C).
    16. Mahmoud Abdulhadi Alabdali & Mohammad Asif Salam, 2022. "The Impact of Digital Transformation on Supply Chain Procurement for Creating Competitive Advantage: An Empirical Study," Sustainability, MDPI, vol. 14(19), pages 1-17, September.
    17. Singh, Shiwangi & Sharma, Meenakshi & Dhir, Sanjay, 2021. "Modeling the effects of digital transformation in Indian manufacturing industry," Technology in Society, Elsevier, vol. 67(C).
    18. Zhu, Xiumei & Li, Yue, 2023. "The use of data-driven insight in ambidextrous digital transformation: How do resource orchestration, organizational strategic decision-making, and organizational agility matter?," Technological Forecasting and Social Change, Elsevier, vol. 196(C).
    19. Sarkar, Bishal Dey & Shardeo, Vipulesh & Dwivedi, Ashish & Pamucar, Dragan, 2024. "Digital transition from industry 4.0 to industry 5.0 in smart manufacturing: A framework for sustainable future," Technology in Society, Elsevier, vol. 78(C).
    20. Mandhani, Jyoti & Nayak, Jogendra Kumar & Parida, Manoranjan, 2020. "Interrelationships among service quality factors of Metro Rail Transit System: An integrated Bayesian networks and PLS-SEM approach," Transportation Research Part A: Policy and Practice, Elsevier, vol. 140(C), pages 320-336.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:proeco:v:274:y:2024:i:c:s0925527324001816. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/ijpe .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.