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The effect of supply chain quality management practices and capabilities on operational and innovation performance: Evidence from Chinese manufacturers

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  • Hong, Jiangtao
  • Liao, Yi
  • Zhang, Yibin
  • Yu, Zhefu

Abstract

As an important dimension of firm performance, innovation performance has not been stressed adequately in the supply chain quality management (SCQM) literature. Furthermore, research on SCQM capabilities, a critical driver for SCQM, has been rather limited. To fill these research gaps, this paper investigates how SCQM capabilities and SCQM practices can impact a firm's innovation and operational performance and how they interact with each other. A conceptual framework is first proposed to describe their relationships, which are then analyzed using a structural equation model. To test this model, data are collected through surveying manufacturing enterprises in China. Our major empirical findings include the followings. First, SCQM practices have a direct positive effect on SCQM capacities and indirect positive effect on innovation performance. Hence, SCQM practices can improve innovation performance indirectly through SCQM capacities as a mediator. Second, SCQM capacities can significantly affect both operational performance and innovation performance. However, SCQM practices have no direct effect on operational performance. Third, innovation performance has a direct positive effect on operational performance. Overall, our findings reveal that building SCQM capabilities is an effective way to achieve high-level SCQM.

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  • Hong, Jiangtao & Liao, Yi & Zhang, Yibin & Yu, Zhefu, 2019. "The effect of supply chain quality management practices and capabilities on operational and innovation performance: Evidence from Chinese manufacturers," International Journal of Production Economics, Elsevier, vol. 212(C), pages 227-235.
    • Handle: RePEc:eee:proeco:v:212:y:2019:i:c:p:227-235
    DOI: 10.1016/j.ijpe.2019.01.036
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    7. Jiatong Yu & Taesoo Moon, 2021. "Impact of Digital Strategic Orientation on Organizational Performance through Digital Competence," Sustainability, MDPI, vol. 13(17), pages 1-15, August.
    8. Zhou, Xiongyong & Zhu, Qinghua & Xu, Zhiduan, 2022. "The mediating role of supply chain quality management for traceability and performance improvement: Evidence among Chinese food firms," International Journal of Production Economics, Elsevier, vol. 254(C).
    9. Huynh, Cong Minh & Vo, Long Kiet, 2023. "The Effects of Dynamic Capabilities on Operational Performance: An Empirical Study from Manufacturing Enterprises in Vietnam," MPRA Paper 119170, University Library of Munich, Germany.
    10. Man Mohan Siddh & Sameer Kumar & Gunjan Soni & Vipul Jain & Charu Chandra & Rakesh Jain & Milind Kumar Sharma & Yigit Kazancoglu, 2022. "Impact of agri-fresh food supply chain quality practices on organizational sustainability," Operations Management Research, Springer, vol. 15(1), pages 146-165, June.
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