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The role of supplier operational adaptation on the performance of IT-enabled transport logistics under environmental uncertainty

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  • Wong, Christina W.Y.
  • Lai, Kee-hung
  • Ngai, E.W.T.

Abstract

The use of information technology to facilitate transport logistics activities in support of responsive product movement is essential for contemporary supply chain operations to succeed. One neglected area towards achieving this goal is concerned with the role of supplier adaptation on the performance impact of IT-enabled transport logistics. Based on the General Theory of Network Governance, we argue that supplier operational adaptation serves to realize the cost improvements of those firms practicing IT-enabled transport logistics. Our propositions are validated with survey data collected from 188 trading firms, highlighting the importance of supplier operational adaptation for IT-enabled transport logistics to gain cost performance particularly when firms face environmental uncertainty where they lack the ability to predict the outcomes of their actions. Managerial attention should be directed at developing supplier operational adaptation for technological adoption in transport logistics activities to bring performance.

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  • Wong, Christina W.Y. & Lai, Kee-hung & Ngai, E.W.T., 2009. "The role of supplier operational adaptation on the performance of IT-enabled transport logistics under environmental uncertainty," International Journal of Production Economics, Elsevier, vol. 122(1), pages 47-55, November.
    • Handle: RePEc:eee:proeco:v:122:y:2009:i:1:p:47-55
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    2. Coronado Mondragon, Adrian E. & Coronado Mondragon, Christian E. & Coronado, Etienne S., 2017. "ICT adoption in multimodal transport sites: Investigating institutional-related influences in international seaports terminals," Transportation Research Part A: Policy and Practice, Elsevier, vol. 97(C), pages 69-88.
    3. Yeung, Kwong & Lee, Peter K.C. & Yeung, Andy C.L. & Cheng, T.C.E., 2013. "Supplier partnership and cost performance: The moderating roles of specific investments and environmental uncertainty," International Journal of Production Economics, Elsevier, vol. 144(2), pages 546-559.
    4. Prakash, Chandra & Barua, M.K., 2016. "An analysis of integrated robust hybrid model for third-party reverse logistics partner selection under fuzzy environment," Resources, Conservation & Recycling, Elsevier, vol. 108(C), pages 63-81.
    5. Qu, Ying & Liu, Yakun & Zhu, Qinghua & Liu, Yue, 2014. "Motivating small-displacement car purchasing in China," Transportation Research Part A: Policy and Practice, Elsevier, vol. 67(C), pages 47-58.
    6. Wong, Christina W.Y. & Lai, Kee-hung & Cheng, T.C.E. & Lun, Y.H. Venus, 2015. "The role of IT-enabled collaborative decision making in inter-organizational information integration to improve customer service performance," International Journal of Production Economics, Elsevier, vol. 159(C), pages 56-65.
    7. Lianju Ning & Dan Yao, 2023. "The Impact of Digital Transformation on Supply Chain Capabilities and Supply Chain Competitive Performance," Sustainability, MDPI, vol. 15(13), pages 1-22, June.
    8. Agrawal, Saurabh & Singh, Rajesh K. & Murtaza, Qasim, 2016. "Outsourcing decisions in reverse logistics: Sustainable balanced scorecard and graph theoretic approach," Resources, Conservation & Recycling, Elsevier, vol. 108(C), pages 41-53.
    9. Lai, Kee-hung & Wong, Christina W.Y. & Venus Lun, Y.H., 2014. "The role of customer integration in extended producer responsibility: A study of Chinese export manufacturers," International Journal of Production Economics, Elsevier, vol. 147(PB), pages 284-293.
    10. Xue, Yuemei & Lai, Kee-hung, 2023. "Responsible shipping for sustainable development: Adoption and performance value," Transport Policy, Elsevier, vol. 130(C), pages 89-99.
    11. Wong, Christina W.Y. & Sancha, Cristina & Thomsen, Cristina Gimenez, 2017. "A national culture perspective in the efficacy of supply chain integration practices," International Journal of Production Economics, Elsevier, vol. 193(C), pages 554-565.
    12. Yang, Chung-Shan & Lu, Chin-Shan & Haider, Jane Jing & Marlow, Peter Bernard, 2013. "The effect of green supply chain management on green performance and firm competitiveness in the context of container shipping in Taiwan," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 55(C), pages 55-73.
    13. Wong, Christina W.Y. & Lai, Kee-hung & Cheng, T.C.E. & Lun, Y.H. Venus, 2012. "The roles of stakeholder support and procedure-oriented management on asset recovery," International Journal of Production Economics, Elsevier, vol. 135(2), pages 584-594.
    14. Zhu, Qinghua & Geng, Yong & Sarkis, Joseph & Lai, Kee-hung, 2011. "Evaluating green supply chain management among Chinese manufacturers from the ecological modernization perspective," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 47(6), pages 808-821.
    15. Wong, Christina W.Y. & Lai, Kee-hung & Bernroider, Edward W.N., 2015. "The performance of contingencies of supply chain information integration: The roles of product and market complexity," International Journal of Production Economics, Elsevier, vol. 165(C), pages 1-11.
    16. Omoruyi Osayuwamen & Mafini Chengedzai, 2016. "Supply Chain Management and Customer Satisfaction in Small to Medium Enterprises," Studia Universitatis Babeș-Bolyai Oeconomica, Sciendo, vol. 61(3), pages 43-58, December.
    17. Lai, Kee-Hung & Lun, Venus Y.H. & Wong, Christina W.Y. & Cheng, T.C.E., 2011. "Green shipping practices in the shipping industry: Conceptualization, adoption, and implications," Resources, Conservation & Recycling, Elsevier, vol. 55(6), pages 631-638.
    18. Lin, Winston T. & Chiang, Chung-Yean, 2011. "The impacts of country characteristics upon the value of information technology as measured by productive efficiency," International Journal of Production Economics, Elsevier, vol. 132(1), pages 13-33, July.

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