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Process of organizational problem definition: how to evaluate and how to improve

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  • BüyükdamgacI, Güldal

Abstract

Managerial problem solvers need to be able to evaluate the effectiveness of their efforts in making sure that they are attending the right problem. They also need to know of some specific steps they can take, when necessary, to improve the effectiveness of this process of problem definition. This paper discusses modeling a measuring instrument to evaluate problem definitions, based on which it empirically compares two methods for helping to define problems in organizations. And, in light of the results of this comparison, it proposes a synthesis method designed by combining the strengths of these two methods of problem definition.

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  • BüyükdamgacI, Güldal, 2003. "Process of organizational problem definition: how to evaluate and how to improve," Omega, Elsevier, vol. 31(4), pages 327-338, August.
  • Handle: RePEc:eee:jomega:v:31:y:2003:i:4:p:327-338
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    References listed on IDEAS

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    Cited by:

    1. Ellspermann, Susan J. & Evans, Gerald W. & Basadur, Min, 2007. "The impact of training on the formulation of ill-structured problems," Omega, Elsevier, vol. 35(2), pages 221-236, April.
    2. Mario Coccia, 2017. "General purpose technologies in dynamic systems: visual representation and analyses of complex drivers," IRCrES Working Paper 201705, CNR-IRCrES Research Institute on Sustainable Economic Growth - Moncalieri (TO) ITALY - former Institute for Economic Research on Firms and Growth - Torino (TO) ITALY.

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