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Expert Systems in Production and Operations Management: Classification and Prospects

Author

Listed:
  • H. Raghav Rao

    (School of Management, State University of New York at Buffalo, Buffalo, New York 14260)

  • B. P. Lingaraj

    (School of Business and Management Sciences, Indiana University-Purdue University at Fort Wayne, Fort Wayne, Indiana 46805)

Abstract

An expert system (ES) is a problem-solving package that mimics a human expert in a specialized problem area. Several ESs have already been successfully implemented in production and operations management (P/OM), and many more are being developed. Though P/OM is a promising area for ESs, applications to date have been haphazard and independent research efforts to produce customized designs. ESs in P/OM can be classified using a two-dimensional framework that separates strategically and tactically oriented applications on one dimension, and operations and resources on the other. We group ESs according to this two-dimensional framework and also indicate the knowledge representation scheme, reasoning, and system building tool or programming language used.

Suggested Citation

  • H. Raghav Rao & B. P. Lingaraj, 1988. "Expert Systems in Production and Operations Management: Classification and Prospects," Interfaces, INFORMS, vol. 18(6), pages 80-91, December.
    • Handle: RePEc:inm:orinte:v:18:y:1988:i:6:p:80-91
    DOI: 10.1287/inte.18.6.80
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    Cited by:

    1. Kathuria, Ravi & Anandarajan, Murugan & Igbaria, Magid, 1999. "Selecting IT applications in manufacturing: a KBS approach," Omega, Elsevier, vol. 27(6), pages 605-616, December.
    2. Deryugin, Alexander N. (Дерюгин, Александр), 2016. "Regional Equalization: Are there Incentives to Development? [Выравнивание Регионов: Остаются Ли Стимулы К Развитию?]," Ekonomicheskaya Politika / Economic Policy, Russian Presidential Academy of National Economy and Public Administration, vol. 6, pages 170-191, December.

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