Emotional acknowledgment: How verbalizing others’ emotions fosters interpersonal trust
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DOI: 10.1016/j.obhdp.2021.02.002
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References listed on IDEAS
- Hart, Einav & VanEpps, Eric M. & Schweitzer, Maurice E., 2021. "The (better than expected) consequences of asking sensitive questions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 162(C), pages 136-154.
- Levine, Emma E. & Schweitzer, Maurice E., 2015. "Prosocial lies: When deception breeds trust," Organizational Behavior and Human Decision Processes, Elsevier, vol. 126(C), pages 88-106.
- Klein, Nadav, 2019. "Better to overestimate than to underestimate others’ feelings: Asymmetric cost of errors in affective perspective-taking," Organizational Behavior and Human Decision Processes, Elsevier, vol. 151(C), pages 1-15.
- Wolf, Elizabeth Baily & Lee, Jooa Julia & Sah, Sunita & Brooks, Alison Wood, 2016. "Managing perceptions of distress at work: Reframing emotion as passion," Organizational Behavior and Human Decision Processes, Elsevier, vol. 137(C), pages 1-12.
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Keywords
Emotion; Costly signaling; Interpersonal trust; Emotional valence; Interpersonal relationships; Empathic accuracy;All these keywords.
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