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What's in a name? Subliminally activating trusting behavior

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  • Huang, Li
  • Murnighan, J. Keith

Abstract

Because the choice to trust is inherently risky, people naturally assess others' trustworthiness before they engage in trusting actions. The research reported here suggests that the trust development process may start before the conscious assessment of trustworthiness, via the activation of a relational schema. We present three experiments that examined the automatic, non-conscious activation of interpersonal trusting behavior via a variety of subliminal cues: positive or negative, relational or non-relational, and trust-related or not. In all three studies, subliminal relational cues influenced subsequent trusting behavior, apparently without conscious awareness. Results from the third study also indicated that subliminal relational cues that were specifically trust-related influenced trustors' expectations of the likelihood of reciprocity. Overall, the data provide initial evidence that the development of interpersonal trust can start before and beneath conscious awareness.

Suggested Citation

  • Huang, Li & Murnighan, J. Keith, 2010. "What's in a name? Subliminally activating trusting behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 111(1), pages 62-70, January.
    • Handle: RePEc:eee:jobhdp:v:111:y:2010:i:1:p:62-70
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    References listed on IDEAS

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    Cited by:

    1. Huang, Li & Gino, Francesca & Galinsky, Adam D., 2015. "The highest form of intelligence: Sarcasm increases creativity for both expressers and recipients," Organizational Behavior and Human Decision Processes, Elsevier, vol. 131(C), pages 162-177.
    2. Jorge Walter & Daniel Z. Levin & J. Keith Murnighan, 2015. "Reconnection Choices: Selecting the Most Valuable (vs. Most Preferred) Dormant Ties," Organization Science, INFORMS, vol. 26(5), pages 1447-1465, October.
    3. Kuselias, Stephen & Agoglia, Christopher P. & Wang, Elaine Ying, 2023. "The effect of team member proximity and assignment length on audit staff reliance on a supervisor's preferences," Accounting, Organizations and Society, Elsevier, vol. 105(C).
    4. Huang, Li & Whitson, Jennifer, 2020. "Organizational costs of compensating for mind-body dissonance through conspiracies and superstitions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 156(C), pages 1-12.
    5. Evans, Anthony M. & Athenstaedt, Ursula & Krueger, Joachim I., 2013. "The development of trust and altruism during childhood," Journal of Economic Psychology, Elsevier, vol. 36(C), pages 82-95.

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