IDEAS home Printed from https://ideas.repec.org/a/eee/jbrese/v67y2014i3p394-402.html
   My bibliography  Save this article

Team deep-level diversity, relationship conflict, and team members' affective reactions: A cross-level investigation

Author

Listed:
  • Tekleab, Amanuel G.
  • Quigley, Narda R.

Abstract

Drawing from recent advances in the study of deep-level diversity in work teams and the similarity–attraction paradigm, this study examines the ways in which diversity in personality characteristics and preference for teamwork among team members influences the relationship between relationship conflict and subsequent team member affective reactions. Using a longitudinal, multilevel sample of 53 teams (260 respondents), results reveal that similarity or homogeneity in agreeableness, conscientiousness, and emotional stability weakens the negative influence of relationship conflict on team member affective reactions, while heterogeneity in extraversion and preference for teamwork also weakens these relationships. A discussion of theoretical and practical implications follows.

Suggested Citation

  • Tekleab, Amanuel G. & Quigley, Narda R., 2014. "Team deep-level diversity, relationship conflict, and team members' affective reactions: A cross-level investigation," Journal of Business Research, Elsevier, vol. 67(3), pages 394-402.
    • Handle: RePEc:eee:jbrese:v:67:y:2014:i:3:p:394-402
    DOI: 10.1016/j.jbusres.2012.12.022
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0148296312003761
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jbusres.2012.12.022?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Dwyer, Sean & Richard, Orlando C. & Chadwick, Ken, 2003. "Gender diversity in management and firm performance: the influence of growth orientation and organizational culture," Journal of Business Research, Elsevier, vol. 56(12), pages 1009-1019, December.
    2. Parayitam, Satyanarayana & Dooley, Robert S., 2009. "The interplay between cognitive- and affective conflict and cognition- and affect-based trust in influencing decision outcomes," Journal of Business Research, Elsevier, vol. 62(8), pages 789-796, August.
    3. Auh, Seigyoung & Menguc, Bulent, 2006. "Diversity at the executive suite: A resource-based approach to the customer orientation-organizational performance relationship," Journal of Business Research, Elsevier, vol. 59(5), pages 564-572, May.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Fadi S. Batarseh & John M. Usher & Joshua J. Daspit, 2017. "Collaboration Capability In Virtual Teams: Examining The Influence On Diversity And Innovation," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 21(04), pages 1-29, May.
    2. Xiao, Yazhen & Zhang, Haisu & Basadur, Timothy M., 2016. "Does information sharing always improve team decision making? An examination of the hidden profile condition in new product development," Journal of Business Research, Elsevier, vol. 69(2), pages 587-595.
    3. Suning Zhu & Ashish Gupta & David Paradice & Casey Cegielski, 2019. "Understanding the Impact of Immersion and Authenticity on Satisfaction Behavior in Learning Analytics Tasks," Information Systems Frontiers, Springer, vol. 21(4), pages 791-814, August.
    4. Vos, F.G.S. & Van der Lelij, R. & Schiele, H. & Praas, N.H.J., 2021. "Mediating the impact of power on supplier satisfaction: Do buyer status and relational conflict matter?," International Journal of Production Economics, Elsevier, vol. 239(C).
    5. Chen, Ming-Huei & Chang, Yu-Yu & Lo, Ya-Hsun, 2015. "Creativity cognitive style, conflict, and career success for creative entrepreneurs," Journal of Business Research, Elsevier, vol. 68(4), pages 906-910.
    6. Maria Olenick & Monica Flowers & Tatayana Maltseva & Ana Diez-Sampedro, 2019. "Research in Academia: Creating and Maintaining High Performance Research Teams," Nursing Research and Practice, Hindawi, vol. 2019, pages 1-3, February.
    7. Xiong, Chang & Chang, Victor & Scuotto, Veronica & Shi, Yujie & Paoloni, Niccolò, 2021. "The social-psychological approach in understanding knowledge hiding within international R&D teams: An inductive analysis," Journal of Business Research, Elsevier, vol. 128(C), pages 799-811.
    8. Jeffrey D'Silva & Adriana Ortega & Abdul Sulaiman, 2016. "Influence of Personal and Task Interdependence on Task Conflict and Team Effectiveness," Modern Applied Science, Canadian Center of Science and Education, vol. 10(4), pages 1-95, April.
    9. Amélie Thery & Michel Verstraeten, 2018. "Satisfaction and Perception of Conflict in Teams: Understanding their Relationship and the Importance of Interaction Types," Working Papers CEB 18-014, ULB -- Universite Libre de Bruxelles.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lu, Chia-Mei & Chen, Shyh-Jer & Huang, Pei-Chi & Chien, Jui-Ching, 2015. "Effect of diversity on human resource management and organizational performance," Journal of Business Research, Elsevier, vol. 68(4), pages 857-861.
    2. Jarratt, Denise & Ceric, Arnela, 2015. "The complexity of trust in business collaborations," Australasian marketing journal, Elsevier, vol. 23(1), pages 2-12.
    3. Nils Grashof, 2020. "Sinking or swimming in the cluster labour pool? A firm-specific analysis of the effect of specialized labour," Jena Economics Research Papers 2020-006, Friedrich-Schiller-University Jena.
    4. Suat BEGEÇ, 2013. "Effective Diversity Management Initiatives," International Review of Management and Marketing, Econjournals, vol. 3(2), pages 63-74.
    5. Zur, Andrew & Leckie, Civilai & Webster, Cynthia M., 2012. "Cognitive and affective trust between Australian exporters and their overseas buyers," Australasian marketing journal, Elsevier, vol. 20(1), pages 73-79.
    6. Sharma, Amalesh & Moses, Aditya Christopher & Borah, Sourav Bikash & Adhikary, Anirban, 2020. "Investigating the impact of workforce racial diversity on the organizational corporate social responsibility performance: An institutional logics perspective," Journal of Business Research, Elsevier, vol. 107(C), pages 138-152.
    7. Bob Fennis & Wolfgang Stroebe, 2014. "Softening the Blow: Company Self-Disclosure of Negative Information Lessens Damaging Effects on Consumer Judgment and Decision Making," Journal of Business Ethics, Springer, vol. 120(1), pages 109-120, March.
    8. Mauro Romano & Antonio Netti & Antonio Corvino & Marika Intenza, 2024. "Environmental innovation in healthcare industry: The moderating role of women on board in cost of debt," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(3), pages 1921-1933, May.
    9. Zhongju Liao, 2018. "Corporate culture, environmental innovation and financial performance," Business Strategy and the Environment, Wiley Blackwell, vol. 27(8), pages 1368-1375, December.
    10. Huseynov, Fariz & Klamm, Bonnie K., 2012. "Tax avoidance, tax management and corporate social responsibility," Journal of Corporate Finance, Elsevier, vol. 18(4), pages 804-827.
    11. Hammad Hassan Mirza & Sumaira Andleeb & Farzana Ramzan, 2012. "Gender Diversity and Firm Performance: Evidence from Pakistan," Journal of Social and Development Sciences, AMH International, vol. 3(5), pages 161-166.
    12. Dah-Kwei Liou & Wen-Hai Chih & Li-Chun Hsu & Chia-Yi Huang, 2016. "Investigating information sharing behavior: the mediating roles of the desire to share information in virtual communities," Information Systems and e-Business Management, Springer, vol. 14(2), pages 187-216, May.
    13. Martinez, Marian Garcia & Poole, Nigel D., 2004. "Analysing Linkages between Strategy, Performance, Management Structure and Culture in the Spanish Fresh Produce Industry," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 7(4), pages 1-24.
    14. Jacob Lyngsie & Nicolai J. Foss, 2017. "The more, the merrier? Women in top‐management teams and entrepreneurship in established firms," Strategic Management Journal, Wiley Blackwell, vol. 38(3), pages 487-505, March.
    15. Slater, Stanley F. & Weigand, Robert A. & Zwirlein, Thomas J., 2008. "The business case for commitment to diversity," Business Horizons, Elsevier, vol. 51(3), pages 201-209.
    16. Vishnu K. Ramesh & A. Athira, 2023. "Real effects of social trust on firm performance during COVID‐19," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(1), pages 671-693, January.
    17. Angels Niñerola & Ana-Beatriz Hernández-Lara & María-Victoria Sánchez-Rebull, 2022. "Top Management Team Diversity and International Expansion: Spanish Companies in China," SAGE Open, , vol. 12(1), pages 21582440211, January.
    18. Mijntje Lückerath-Rovers, 2013. "Women on boards and firm performance," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 17(2), pages 491-509, May.
    19. Mitchell, Rebecca & Boyle, Brendan & Nicholas, Stephen & Maitland, Elizabeth & Zhao, Shuming, 2016. "Boundary conditions of a curvilinear relationship between decision comprehensiveness and performance: The role of functional and national diversity," Journal of Business Research, Elsevier, vol. 69(8), pages 2801-2811.
    20. Smaranda Boroş & Lore Gorp & Brecht Cardoen & Robert Boute, 2017. "Breaking Silos: A Field Experiment on Relational Conflict Management in Cross-Functional Teams," Group Decision and Negotiation, Springer, vol. 26(2), pages 327-356, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:67:y:2014:i:3:p:394-402. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusres .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.