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Instrumental and interpersonal determinants of relationship satisfaction and commitment in industrial markets

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  • Abdul-Muhmin, Alhassan G.

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  • Abdul-Muhmin, Alhassan G., 2005. "Instrumental and interpersonal determinants of relationship satisfaction and commitment in industrial markets," Journal of Business Research, Elsevier, vol. 58(5), pages 619-628, May.
  • Handle: RePEc:eee:jbrese:v:58:y:2005:i:5:p:619-628
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    References listed on IDEAS

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    1. John Hulland, 1999. "Use of partial least squares (PLS) in strategic management research: a review of four recent studies," Strategic Management Journal, Wiley Blackwell, vol. 20(2), pages 195-204, February.
    2. Selnes, Fred & Gonhaug, Kjell, 2000. "Effects of Supplier Reliability and Benevolence in Business Marketing," Journal of Business Research, Elsevier, vol. 49(3), pages 259-271, September.
    3. Geyskens, I. & Steenkamp, J.E.B.M. & Scheer, L.K. & Kumar, N., 1996. "The effects of trust and interdependence on relationship commitment : A trans-Atlantic study," Other publications TiSEM ef7c8d6c-963d-4ee7-8576-9, Tilburg University, School of Economics and Management.
    4. Erin Anderson & Barton Weitz, 1989. "Determinants of Continuity in Conventional Industrial Channel Dyads," Marketing Science, INFORMS, vol. 8(4), pages 310-323.
    5. Oliver, Richard L, 1993. "Cognitive, Affective, and Attribute BAses of the Satisfaction Response," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 20(3), pages 418-430, December.
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    Cited by:

    1. Rutherford, Brian, 2012. "Building buyer commitment to the salesperson," Journal of Business Research, Elsevier, vol. 65(7), pages 960-967.
    2. Majid M. Goaill & Selvan Perumal & Nor Azila M. Noor, 2013. "The Moderating Effect of Strength of Manufacturer's Brands on the Relationship between Retailer’s Relationship Satisfaction and Commitment: A Theoretical Model," International Review of Management and Marketing, Econjournals, vol. 3(3), pages 93-101.
    3. Abosag, Ibrahim & Lee, Joong-Woo, 2013. "The formation of trust and commitment in business relationships in the Middle East: Understanding Et-Moone relationships," International Business Review, Elsevier, vol. 22(3), pages 602-614.
    4. Cui, Nan & Wen, Na & Xu, Lan & Qin, Yao, 2013. "Contingent effects of managerial guanxi on new product development success," Journal of Business Research, Elsevier, vol. 66(12), pages 2522-2528.
    5. Mumuni, Alhassan G. & Luqmani, Mushtaq & Quraeshi, Zahir A., 2017. "Telecom market liberalization and service performance outcomes of an incumbent monopoly," International Business Review, Elsevier, vol. 26(2), pages 214-224.
    6. Yeung, Alice H.W. & Lo, Victor H.Y. & Yeung, Andy C.L. & Cheng, T.C. Edwin, 2008. "Specific customer knowledge and operational performance in apparel manufacturing," International Journal of Production Economics, Elsevier, vol. 114(2), pages 520-533, August.
    7. Rodriguez, Nuria Garcia & Perez, M Jose Sanzo & Gutierrez, Juan A. Trespalacios, 2008. "Can a good organizational climate compensate for a lack of top management commitment to new product development," Journal of Business Research, Elsevier, vol. 61(2), pages 118-131, February.
    8. Anthony J. deLeon & Sharmila C. Chatterjee, 2017. "B2B relationship calculus: quantifying resource effects in service-dominant logic," Journal of the Academy of Marketing Science, Springer, vol. 45(3), pages 402-427, May.
    9. Lee, Peter K.C. & Yeung, Andy C.L. & Edwin Cheng, T.C., 2009. "Supplier alliances and environmental uncertainty: An empirical study," International Journal of Production Economics, Elsevier, vol. 120(1), pages 190-204, July.

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