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Coping with workplace sexual harassment: Social media as an empowered outcome

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  • Malik, Akanksha
  • Sinha, Shuchi
  • Goel, Sanjay

Abstract

We explore how victims of workplace sexual harassment (WSH) cope with the experiences and use social media to share their experiences. Based on the coping and empowerment literature, we propose a psychological path model that investigates WSH victim’s appraisal of and coping with the experience, using social media as an empowered outlet. We consider victim’s justice orientation, psychological capital, and social support alongside a belief in interactional empowerment through online communities. We analyzed data from 563 survey respondents and found that social media is likely to be used as a resource by victims who engage in active coping, as opposed to passive coping, and who believe in interactional empowerment through online communities. This study highlights the possibilities of social media for empowering victims of a power-laden act of WSH. We offer several practical insights to organizations for addressing and managing acts of WSH in the social media era.

Suggested Citation

  • Malik, Akanksha & Sinha, Shuchi & Goel, Sanjay, 2022. "Coping with workplace sexual harassment: Social media as an empowered outcome," Journal of Business Research, Elsevier, vol. 150(C), pages 165-178.
    • Handle: RePEc:eee:jbrese:v:150:y:2022:i:c:p:165-178
    DOI: 10.1016/j.jbusres.2022.06.018
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    1. Song Zhou & Qingli Guan & Huaqi Yang & Yiheng Cao, 2024. "Navigating the social media landscape: unraveling the intricacies of safety perceptions," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-10, December.
    2. De Obesso Arias, María de las Mercedes & Pérez Rivero, Carlos Alberto & Carrero Márquez, Oliver, 2023. "Artificial intelligence to manage workplace bullying," Journal of Business Research, Elsevier, vol. 160(C).

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