IDEAS home Printed from https://ideas.repec.org/a/eee/jaitra/v92y2021ics0969699721000247.html
   My bibliography  Save this article

Reducing the effect of passengers’ non-compliance with aircraft boarding rules

Author

Listed:
  • Zeineddine, Hassan

Abstract

The quest for efficient aircraft boarding strategies continues to generate lots of business and scientific discussions. Boarding strategies define rules and procedures aimed to reduce boarding time and operational cost. Most of the proposed strategies do not account for passengers’ non-compliance with boarding rules. Non-compliance is one of the major non-deterministic problems that can degrade any performance improvement to be expected from adopting a boarding strategy. To that, it is of paramount interest to shed light on this problem and introduce approaches for mitigating any related performance degradation in the boarding process. Although some recent research investigations considered the effect of non-compliance on the overall boarding time under different strategies, there was a lack of remedial actions. This paper dissects the operational characteristics of the non-compliance activity, proposes two different intervention approaches to deal with non-complying passengers, and analyzes the resulting impact under different categories of boarding strategies using a cellular-automaton-based simulation.

Suggested Citation

  • Zeineddine, Hassan, 2021. "Reducing the effect of passengers’ non-compliance with aircraft boarding rules," Journal of Air Transport Management, Elsevier, vol. 92(C).
    • Handle: RePEc:eee:jaitra:v:92:y:2021:i:c:s0969699721000247
    DOI: 10.1016/j.jairtraman.2021.102041
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0969699721000247
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jairtraman.2021.102041?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Notomista, Gennaro & Selvaggio, Mario & Sbrizzi, Fiorentina & Di Maio, Gabriella & Grazioso, Stanislao & Botsch, Michael, 2016. "A fast airplane boarding strategy using online seat assignment based on passenger classification," Journal of Air Transport Management, Elsevier, vol. 53(C), pages 140-149.
    2. Skorupski, Jacek & Wierzbińska, Magdalena, 2015. "A method to evaluate the time of waiting for a late passenger," Journal of Air Transport Management, Elsevier, vol. 47(C), pages 79-89.
    3. Van Landeghem, H. & Beuselinck, A., 2002. "Reducing passenger boarding time in airplanes: A simulation based approach," European Journal of Operational Research, Elsevier, vol. 142(2), pages 294-308, October.
    4. Nyquist, David C. & McFadden, Kathleen L., 2008. "A study of the airline boarding problem," Journal of Air Transport Management, Elsevier, vol. 14(4), pages 197-204.
    5. Bazargan, Massoud, 2007. "A linear programming approach for aircraft boarding strategy," European Journal of Operational Research, Elsevier, vol. 183(1), pages 394-411, November.
    6. Milne, R. John & Delcea, Camelia & Cotfas, Liviu-Adrian & Salari, Mostafa, 2019. "New methods for two-door airplane boarding using apron buses," Journal of Air Transport Management, Elsevier, vol. 80(C), pages 1-1.
    7. Zeineddine, Hassan, 2017. "A dynamically optimized aircraft boarding strategy," Journal of Air Transport Management, Elsevier, vol. 58(C), pages 144-151.
    8. Milne, R. John & Salari, Mostafa, 2016. "Optimization of assigning passengers to seats on airplanes based on their carry-on luggage," Journal of Air Transport Management, Elsevier, vol. 54(C), pages 104-110.
    9. Steffen, Jason H., 2008. "Optimal boarding method for airline passengers," Journal of Air Transport Management, Elsevier, vol. 14(3), pages 146-150.
    10. Camelia Delcea & Liviu-Adrian Cotfas & Liliana Crăciun & Anca Gabriela Molanescu, 2018. "Are Seat and Aisle Interferences Affecting the Overall Airplane Boarding Time? An Agent-Based Approach," Sustainability, MDPI, vol. 10(11), pages 1-23, November.
    11. Qiang, Sheng-Jie & Jia, Bin & Jiang, Rui & Huang, Qing-Xia & Radwan, Essam & Gao, Zi-You & Wang, Yu-Qing, 2016. "Symmetrical design of strategy-pairs for enplaning and deplaning an airplane," Journal of Air Transport Management, Elsevier, vol. 54(C), pages 52-60.
    12. Ren, Xinhui & Xu, Xiaobing, 2018. "Experimental analyses of airplane boarding based on interference classification," Journal of Air Transport Management, Elsevier, vol. 71(C), pages 55-63.
    13. Mostafa Salari & R. John Milne & Lina Kattan, 2019. "Airplane boarding optimization considering reserved seats and passengers’ carry-on bags," OPSEARCH, Springer;Operational Research Society of India, vol. 56(3), pages 806-823, September.
    14. Milne, R. John & Kelly, Alexander R., 2014. "A new method for boarding passengers onto an airplane," Journal of Air Transport Management, Elsevier, vol. 34(C), pages 93-100.
    15. Menkes H. L. van den Briel & J. René Villalobos & Gary L. Hogg & Tim Lindemann & Anthony V. Mulé, 2005. "America West Airlines Develops Efficient Boarding Strategies," Interfaces, INFORMS, vol. 35(3), pages 191-201, June.
    16. Gwynne, S.M.V. & Senarath Yapa, U. & Codrington, L. & Thomas, J.R. & Jennings, S. & Thompson, A.J.L. & Grewal, A., 2018. "Small-scale trials on passenger microbehaviours during aircraft boarding and deplaning procedures," Journal of Air Transport Management, Elsevier, vol. 67(C), pages 115-133.
    17. Michael Schultz & Michael Schmidt, 2018. "Advancements in Passenger Processes at Airports from Aircraft Perspective," Sustainability, MDPI, vol. 10(11), pages 1-15, October.
    18. Qiang, Sheng-Jie & Jia, Bin & Xie, Dong-Fan & Gao, Zi-You, 2014. "Reducing airplane boarding time by accounting for passengers' individual properties: A simulation based on cellular automaton," Journal of Air Transport Management, Elsevier, vol. 40(C), pages 42-47.
    19. Wittmann, Jürgen, 2019. "Customer-oriented optimization of the airplane boarding process," Journal of Air Transport Management, Elsevier, vol. 76(C), pages 31-39.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Schultz, Michael & Soolaki, Majid & Salari, Mostafa & Bakhshian, Elnaz, 2023. "A combined optimization–simulation approach for modified outside-in boarding under COVID-19 regulations including limited baggage compartment capacities," Journal of Air Transport Management, Elsevier, vol. 106(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Salari, Mostafa & Milne, R. John & Delcea, Camelia & Kattan, Lina & Cotfas, Liviu-Adrian, 2020. "Social distancing in airplane seat assignments," Journal of Air Transport Management, Elsevier, vol. 89(C).
    2. Fabrin, Bruna H.P. & Ferrari, Denise B. & Arraut, Eduardo M. & Neumann, Simone, 2024. "Towards balancing efficiency and customer satisfaction in airplane boarding: An agent-based approach," Operations Research Perspectives, Elsevier, vol. 12(C).
    3. Michael Schultz & Jörg Fuchte, 2020. "Evaluation of Aircraft Boarding Scenarios Considering Reduced Transmissions Risks," Sustainability, MDPI, vol. 12(13), pages 1-20, July.
    4. Ren, Xinhui & Zhou, Xiyu & Xu, Xiaobing, 2020. "A new model of luggage storage time while boarding an airplane: An experimental test," Journal of Air Transport Management, Elsevier, vol. 84(C).
    5. Ren, Xinhui & Xu, Xiaobing, 2018. "Experimental analyses of airplane boarding based on interference classification," Journal of Air Transport Management, Elsevier, vol. 71(C), pages 55-63.
    6. Tang, Tie-Qiao & Yang, Shao-Peng & Ou, Hui & Chen, Liang & Huang, Hai-Jun, 2018. "An aircraft boarding model accounting for group behavior," Journal of Air Transport Management, Elsevier, vol. 69(C), pages 182-189.
    7. Camelia Delcea & Liviu-Adrian Cotfas & Mostafa Salari & R. John Milne, 2018. "Investigating the Random Seat Boarding Method without Seat Assignments with Common Boarding Practices Using an Agent-Based Modeling," Sustainability, MDPI, vol. 10(12), pages 1-28, December.
    8. Milne, R. John & Delcea, Camelia & Cotfas, Liviu-Adrian & Salari, Mostafa, 2019. "New methods for two-door airplane boarding using apron buses," Journal of Air Transport Management, Elsevier, vol. 80(C), pages 1-1.
    9. Camelia Delcea & Liviu-Adrian Cotfas & Liliana Crăciun & Anca Gabriela Molanescu, 2018. "Are Seat and Aisle Interferences Affecting the Overall Airplane Boarding Time? An Agent-Based Approach," Sustainability, MDPI, vol. 10(11), pages 1-23, November.
    10. Wittmann, Jürgen, 2019. "Customer-oriented optimization of the airplane boarding process," Journal of Air Transport Management, Elsevier, vol. 76(C), pages 31-39.
    11. Schultz, Michael & Evler, Jan & Asadi, Ehsan & Preis, Henning & Fricke, Hartmut & Wu, Cheng-Lung, 2020. "Future aircraft turnaround operations considering post-pandemic requirements," Journal of Air Transport Management, Elsevier, vol. 89(C).
    12. Camelia Delcea & Liviu-Adrian Cotfas & Nora Chiriță & Ionuț Nica, 2018. "A Two-Door Airplane Boarding Approach When Using Apron Buses," Sustainability, MDPI, vol. 10(10), pages 1-14, October.
    13. Schultz, Michael & Soolaki, Majid & Salari, Mostafa & Bakhshian, Elnaz, 2023. "A combined optimization–simulation approach for modified outside-in boarding under COVID-19 regulations including limited baggage compartment capacities," Journal of Air Transport Management, Elsevier, vol. 106(C).
    14. Michael Schultz & Michael Schmidt, 2018. "Advancements in Passenger Processes at Airports from Aircraft Perspective," Sustainability, MDPI, vol. 10(11), pages 1-15, October.
    15. Picchi Scardaoni, Marco & Magnacca, Fabio & Massai, Andrea & Cipolla, Vittorio, 2021. "Aircraft turnaround time estimation in early design phases: Simulation tools development and application to the case of box-wing architecture," Journal of Air Transport Management, Elsevier, vol. 96(C).
    16. Camelia Delcea & Liviu-Adrian Cotfas & Ramona Paun, 2018. "Agent-Based Evaluation of the Airplane Boarding Strategies’ Efficiency and Sustainability," Sustainability, MDPI, vol. 10(6), pages 1-26, June.
    17. Hutter, Leonie & Jaehn, Florian & Neumann, Simone, 2019. "Influencing factors on airplane boarding times," Omega, Elsevier, vol. 87(C), pages 177-190.
    18. Zeineddine, Hassan, 2017. "A dynamically optimized aircraft boarding strategy," Journal of Air Transport Management, Elsevier, vol. 58(C), pages 144-151.
    19. Milne, R. John & Salari, Mostafa, 2016. "Optimization of assigning passengers to seats on airplanes based on their carry-on luggage," Journal of Air Transport Management, Elsevier, vol. 54(C), pages 104-110.
    20. Mostafa Salari & R. John Milne & Lina Kattan, 2019. "Airplane boarding optimization considering reserved seats and passengers’ carry-on bags," OPSEARCH, Springer;Operational Research Society of India, vol. 56(3), pages 806-823, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jaitra:v:92:y:2021:i:c:s0969699721000247. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.journals.elsevier.com/journal-of-air-transport-management/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.