IDEAS home Printed from https://ideas.repec.org/a/eee/jaitra/v55y2016icp176-184.html
   My bibliography  Save this article

A qualitative study of outsourced aeronautical maintenance: The case of Brazilian organizations

Author

Listed:
  • Machado, Marcio Cardoso
  • Gomes Eller Araújo, Michelle Aparecida
  • Soto Urbina, Ligia Maria
  • Macau, Flavio Romero

Abstract

The outsourcing of aeronautical maintenance has been criticized for the quality of services offered. According to the literature, airlines have contracted repair stations to perform maintenance activities on their aircraft or parts when attempting to optimize resources (time, facilities, personnel, money). The attempt to reduce costs in maintenance activities and regulatory deficiencies can lead to maintenance management practices that could threaten equipment airworthiness. Therefore, the aim of this research was to evaluate whether outsourced aeronautical maintenance is aligned to common industrial maintenance management practices. To achieve this goal, qualitative exploratory research was conducted on Brazilian repair stations. For data collection, a questionnaire was developed based on seven factors related to aircraft maintenance. The data revealed that a mismatch exists between the best maintenance management practices and expected repair station performance.

Suggested Citation

  • Machado, Marcio Cardoso & Gomes Eller Araújo, Michelle Aparecida & Soto Urbina, Ligia Maria & Macau, Flavio Romero, 2016. "A qualitative study of outsourced aeronautical maintenance: The case of Brazilian organizations," Journal of Air Transport Management, Elsevier, vol. 55(C), pages 176-184.
    • Handle: RePEc:eee:jaitra:v:55:y:2016:i:c:p:176-184
    DOI: 10.1016/j.jairtraman.2016.04.013
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0969699716300230
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jairtraman.2016.04.013?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Kilpi, Jani & Töyli, Juuso & Vepsäläinen, Ari, 2009. "Cooperative strategies for the availability service of repairable aircraft components," International Journal of Production Economics, Elsevier, vol. 117(2), pages 360-370, February.
    2. Yadav, Devinder Kumar, 2010. "Licensing and recognition of the aircraft maintenance engineers – A comparative study," Journal of Air Transport Management, Elsevier, vol. 16(5), pages 272-278.
    3. Gerede, Ender, 2015. "A qualitative study on the exploration of challenges to the implementation of the Safety Management System in aircraft maintenance organizations in Turkey," Journal of Air Transport Management, Elsevier, vol. 47(C), pages 230-240.
    4. Tretheway, Michael W. & Markhvida, Kate, 2014. "The aviation value chain: Economic returns and policy issues," Journal of Air Transport Management, Elsevier, vol. 41(C), pages 3-16.
    5. Jeroen Beliën & Brecht Cardoen & Erik Demeulemeester, 2012. "Improving Workforce Scheduling of Aircraft Line Maintenance at Sabena Technics," Interfaces, INFORMS, vol. 42(4), pages 352-364, August.
    6. Gu, Jingyao & Zhang, Guoqing & Li, Kevin W., 2015. "Efficient aircraft spare parts inventory management under demand uncertainty," Journal of Air Transport Management, Elsevier, vol. 42(C), pages 101-109.
    7. Regattieri, A. & Giazzi, A. & Gamberi, M. & Gamberini, R., 2015. "An innovative method to optimize the maintenance policies in an aircraft: General framework and case study," Journal of Air Transport Management, Elsevier, vol. 44, pages 8-20.
    8. Bazargan, Massoud, 2015. "An optimization approach to aircraft dispatching strategy with maintenance cost – A case study," Journal of Air Transport Management, Elsevier, vol. 42(C), pages 10-14.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Seungju Nam & Sejong Choi & Georgia Edell & Amartya De & Woon-Kyung Song, 2023. "Comparative Analysis of the Aviation Maintenance, Repair, and Overhaul (MRO) Industry in Northeast Asian Countries: A Suggestion for the Development of Korea’s MRO Industry," Sustainability, MDPI, vol. 15(2), pages 1-15, January.
    2. Nam, Seungju & Song, Woon-Kyung & Yoon, Heekweon, 2023. "An maintenance, repair, and overhaul (MRO) safety oversight system analysis: A case in Korea," Journal of Air Transport Management, Elsevier, vol. 107(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Costantino, Francesco & Di Gravio, Giulio & Patriarca, Riccardo & Petrella, Lea, 2018. "Spare parts management for irregular demand items," Omega, Elsevier, vol. 81(C), pages 57-66.
    2. Nam, Seungju & Song, Woon-Kyung & Yoon, Heekweon, 2023. "An maintenance, repair, and overhaul (MRO) safety oversight system analysis: A case in Korea," Journal of Air Transport Management, Elsevier, vol. 107(C).
    3. Elif Karakilic & Enes Gunaltili & Selcuk Ekici & Alper Dalkiran & Ozgur Balli & Tahir Hikmet Karakoc, 2023. "A Comparative Study between Paper and Paperless Aircraft Maintenance: A Case Study," Sustainability, MDPI, vol. 15(20), pages 1-22, October.
    4. Dinis, Duarte & Barbosa-Póvoa, Ana & Teixeira, Ângelo Palos, 2019. "A supporting framework for maintenance capacity planning and scheduling: Development and application in the aircraft MRO industry," International Journal of Production Economics, Elsevier, vol. 218(C), pages 1-15.
    5. Lohmann, Gui & Trischler, Jakob, 2017. "Licence to build, licence to charge? Market power, pricing and the financing of airport infrastructure development in Australia," Transport Policy, Elsevier, vol. 59(C), pages 28-37.
    6. Stefan Gössling & Frank Fichert & Peter Forsyth, 2017. "Subsidies in Aviation," Sustainability, MDPI, vol. 9(8), pages 1-19, July.
    7. Van der Auweraer, Sarah & Boute, Robert N. & Syntetos, Aris A., 2019. "Forecasting spare part demand with installed base information: A review," International Journal of Forecasting, Elsevier, vol. 35(1), pages 181-196.
    8. Yiu, Cho Yin & Ng, Kam K.H. & Yu, Simon C.M. & Yu, Chun Wah, 2022. "Sustaining aviation workforce after the pandemic: Evidence from Hong Kong aviation students toward skills, specialised training, and career prospects through a mixed-method approach," Transport Policy, Elsevier, vol. 128(C), pages 179-192.
    9. Salesi, Vinolia Kilinaivoni & Kan Tsui, Wai Hong & Fu, Xiaowen & Gilbey, Andrew, 2022. "Stakeholder perceptions of the impacts of aviation subsidies in the South Pacific Region," Journal of Air Transport Management, Elsevier, vol. 103(C).
    10. Yurii Hrinchenko, 2020. "The Ecosystem Approach to the Aviation Industry Development Policy," Journal of Applied Management and Investments, Department of Business Administration and Corporate Security, International Humanitarian University, vol. 9(2), pages 71-84, June.
    11. Das, Subasish & Tawhidur Rahman, Md & Kabir, Nuzhat & Oviedo-Trespalacios, Oscar & Dey, Kakan & Mahmud Hossain, Md, 2023. "Do people act differently while using ridesharing services with children?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 171(C).
    12. Talla Nobibon, Fabrice & Leus, Roel & Nip, Kameng & Wang, Zhenbo, 2015. "Resource loading with time windows," European Journal of Operational Research, Elsevier, vol. 244(2), pages 404-416.
    13. Frank Karsten & Marco Slikker & Geert‐Jan van Houtum, 2012. "Inventory pooling games for expensive, low‐demand spare parts," Naval Research Logistics (NRL), John Wiley & Sons, vol. 59(5), pages 311-324, August.
    14. Chen, Jeng-Chung & Yu, Vincent F., 2018. "Relationship between human error intervention strategies and unsafe acts: The role of strategy implementability," Journal of Air Transport Management, Elsevier, vol. 69(C), pages 112-122.
    15. Wang, Wenbin & Yue, Shuai, 2015. "An inventory pooling model for spare units of critical systems that serve multi-companies," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 76(C), pages 34-44.
    16. Shan, Siqing & Wang, Li & Xin, Tenglong & Bi, Zhuming, 2013. "Developing a rapid response production system for aircraft manufacturing," International Journal of Production Economics, Elsevier, vol. 146(1), pages 37-47.
    17. De Bruecker, Philippe & Beliën, Jeroen & Van den Bergh, Jorne & Demeulemeester, Erik, 2018. "A three-stage mixed integer programming approach for optimizing the skill mix and training schedules for aircraft maintenance," European Journal of Operational Research, Elsevier, vol. 267(2), pages 439-452.
    18. Ágota Bányai, 2021. "Energy Consumption-Based Maintenance Policy Optimization," Energies, MDPI, vol. 14(18), pages 1-33, September.
    19. Komarudin, & Guerry, Marie-Anne & De Feyter, Tim & Vanden Berghe, Greet, 2013. "The roster quality staffing problem – A methodology for improving the roster quality by modifying the personnel structure," European Journal of Operational Research, Elsevier, vol. 230(3), pages 551-562.
    20. Qin, Yichen & Ng, Kam K.H., 2023. "Analysing the impact of collaborations between airlines and maintenance service company under MRO outsourcing mode: Perspective from airline's operations," Journal of Air Transport Management, Elsevier, vol. 109(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jaitra:v:55:y:2016:i:c:p:176-184. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.journals.elsevier.com/journal-of-air-transport-management/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.