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An optimization model for wayfinding problems in terminal building

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  • Tam, Mei Ling

Abstract

Passenger orientation (wayfinding) is one of the important factors for the layout design of airport terminals. It is common that some people have difficulties in locating their destinations in spite of availability of wayfinding aids. Visibility index is commonly used to evaluate the ease of wayfinding. However, there is a lack of studies for the determination of the appropriate locations for setting up wayfinding aids in airport terminals so as to enhance the ease of wayfinding. In this paper, a binary linear program is proposed for better allocation of directional signs for wayfinding. The proposed model can be widely applied to practical situations so as to improve the design of signage system in various enclosed environments including airport terminals, multi-function railway stations, and shopping malls.

Suggested Citation

  • Tam, Mei Ling, 2011. "An optimization model for wayfinding problems in terminal building," Journal of Air Transport Management, Elsevier, vol. 17(2), pages 74-79.
    • Handle: RePEc:eee:jaitra:v:17:y:2011:i:2:p:74-79
    DOI: 10.1016/j.jairtraman.2010.06.001
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    References listed on IDEAS

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    1. Tam, Mei-ling & Lam, William H.K., 2004. "Determination of service levels for passenger orientation in Hong Kong International Airport," Journal of Air Transport Management, Elsevier, vol. 10(3), pages 181-189.
    2. Correia, Anderson Ribeiro & Wirasinghe, S.C. & de Barros, Alexandre G., 2008. "A global index for level of service evaluation at airport passenger terminals," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 44(4), pages 607-620, July.
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    5. Correia, Anderson R. & Wirasinghe, S.C. & de Barros, Alexandre G., 2008. "Overall level of service measures for airport passenger terminals," Transportation Research Part A: Policy and Practice, Elsevier, vol. 42(2), pages 330-346, February.
    6. Churchill, Anthony & Dada, Ezekiel & de Barros, Alexandre G. & Wirasinghe, S.C., 2008. "Quantifying and validating measures of airport terminal wayfinding," Journal of Air Transport Management, Elsevier, vol. 14(3), pages 151-158.
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    Cited by:

    1. Paul Symonds & David H.K. Brown & Valeria Lo Iacono, 2017. "Exploring an Absent Presence: Wayfinding as an Embodied Sociocultural Experience," Sociological Research Online, , vol. 22(1), pages 48-67, February.
    2. Wu, Paul Pao-Yen & Mengersen, Kerrie, 2013. "A review of models and model usage scenarios for an airport complex system," Transportation Research Part A: Policy and Practice, Elsevier, vol. 47(C), pages 124-140.
    3. Thampan, Aromal & Sinha, Kapil & Gurjar, B.R. & Rajasekar, E., 2020. "Functional efficiency in airport terminals: A review on Overall and Stratified Service Quality," Journal of Air Transport Management, Elsevier, vol. 87(C).
    4. Jianxin Lin & Rui Song & Jifeng Dai & Pengpeng Jiao, 2014. "Pedestrian Guiding Signs Optimization for Airport Terminal," Discrete Dynamics in Nature and Society, Hindawi, vol. 2014, pages 1-14, February.
    5. Minhua Shao & Congcong Xie & Lijun Sun & Lijuan Jiang, 2019. "Optimal Layout of Static Guidance Information in Comprehensive Transportation Hubs Based on Passenger Pathfinding Behavior," Sustainability, MDPI, vol. 11(13), pages 1-21, July.
    6. Zhaoguo Huang & Junlan Chen & Xiucheng Guo & Changxi Ma, 2023. "Optimization Method of Transfer Streamlines in Integrated Passenger Hubs Based on 3D Spatial Perspective," Sustainability, MDPI, vol. 15(10), pages 1-17, May.

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