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A case analysis of securing organisations against information leakage through online social networking

Author

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  • Abdul Molok, Nurul Nuha
  • Ahmad, Atif
  • Chang, Shanton

Abstract

The inadvertent leakage of sensitive information through Online Social Networking (OSN) represents a significant source of security risk to organisations. Leakage of sensitive information such as trade secrets, intellectual property and personal details of employees can result in a loss of competitive advantage, loss of reputation, and erosion of client trust. We present 4 case studies which examine drivers for employee leakage behaviour and corresponding security management strategies. Drawing on these case studies, we present a maturity framework for organisational OSN Leakage Mitigation Capability (OSN-LMC) and lessons learned from the case analysis.

Suggested Citation

  • Abdul Molok, Nurul Nuha & Ahmad, Atif & Chang, Shanton, 2018. "A case analysis of securing organisations against information leakage through online social networking," International Journal of Information Management, Elsevier, vol. 43(C), pages 351-356.
    • Handle: RePEc:eee:ininma:v:43:y:2018:i:c:p:351-356
    DOI: 10.1016/j.ijinfomgt.2018.08.013
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    References listed on IDEAS

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    1. Ahmad, Atif & Maynard, Sean B & Shanks, Graeme, 2015. "A case analysis of information systems and security incident responses," International Journal of Information Management, Elsevier, vol. 35(6), pages 717-723.
    2. Mackenzie, Maureen L., 2010. "Manager communication and workplace trust: Understanding manager and employee perceptions in the e-world," International Journal of Information Management, Elsevier, vol. 30(6), pages 529-541.
    3. Nurul Nuha Abdul Molok & Atif Ahmad & Shanton Chang, 2012. "Online Social Networking: A Source of Intelligence for Advanced Persistent Threats," International Journal of Cyber Warfare and Terrorism (IJCWT), IGI Global, vol. 2(1), pages 1-13, January.
    4. Chai, Sangmi & Kim, Minkyun, 2012. "A socio-technical approach to knowledge contribution behavior: An empirical investigation of social networking sites users," International Journal of Information Management, Elsevier, vol. 32(2), pages 118-126.
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    Cited by:

    1. Pigola, Angélica & Da Costa, Priscila Rezende & Ferasso, Marcos & Cavalcanti da Silva, Luís Fabio, 2024. "Enhancing cybersecurity capability investments: Evidence from an experiment," Technology in Society, Elsevier, vol. 76(C).

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