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A case analysis of information systems and security incident responses

Author

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  • Ahmad, Atif
  • Maynard, Sean B
  • Shanks, Graeme

Abstract

Our case analysis presents and identifies significant and systemic shortcomings of the incident response practices of an Australian financial organization. Organizational Incident Response Teams accumulate considerable experience in addressing information security failures and attacks. Their first-hand experiences provide organizations with a unique opportunity to draw security lessons and insights towards improving enterprise-wide security management processes. However, previous research shows a distinct lack of communication and collaboration between the functions of incident response and security management, suggesting organizations are not learning from their incident experiences. We subsequently propose a number of lessons learned and a novel security-learning model.

Suggested Citation

  • Ahmad, Atif & Maynard, Sean B & Shanks, Graeme, 2015. "A case analysis of information systems and security incident responses," International Journal of Information Management, Elsevier, vol. 35(6), pages 717-723.
    • Handle: RePEc:eee:ininma:v:35:y:2015:i:6:p:717-723
    DOI: 10.1016/j.ijinfomgt.2015.08.001
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    References listed on IDEAS

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    1. Desouza, Kevin C. & Vanapalli, Ganesh K., 2005. "Securing knowledge in organizations: lessons from the defense and intelligence sectors," International Journal of Information Management, Elsevier, vol. 25(1), pages 85-98.
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    Cited by:

    1. Victoria Kisekka & Sanjay Goel, 2023. "An Investigation of the Factors that Influence Job Performance During Extreme Events: The Role of Information Security Policies," Information Systems Frontiers, Springer, vol. 25(4), pages 1439-1458, August.
    2. Abdul Molok, Nurul Nuha & Ahmad, Atif & Chang, Shanton, 2018. "A case analysis of securing organisations against information leakage through online social networking," International Journal of Information Management, Elsevier, vol. 43(C), pages 351-356.
    3. Li, Ling & He, Wu & Xu, Li & Ash, Ivan & Anwar, Mohd & Yuan, Xiaohong, 2019. "Investigating the impact of cybersecurity policy awareness on employees’ cybersecurity behavior," International Journal of Information Management, Elsevier, vol. 45(C), pages 13-24.

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