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A techno-cultural emergence perspective on the management of techno-change

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  • Jackson, Stephen
  • Philip, George

Abstract

Using Cultural Theory derived from Anthropology as a theoretical lens, this paper investigates the role of culture in the management of techno-change (short for technological change). More specifically, using this lens, the relative effectiveness of three approaches in the management of techno-change, namely, technological determinism, cultural determinism and techno-cultural emergence perspective, is examined. Using findings from three in-depth interpretative case studies, the central thrust is that neither technological determinism, nor cultural determinism, will be successful in the management of techno-change and that what is required is a techno-cultural emergence perspective in the enabling forms of hierarchism, individualism/market, and egalitarianism for successful management of techno-change. Managers should avoid a top-down technocratic or culture-driven approach to implementing and managing techno-change. Instead an incremental/evolutionary approach with ad-hoc improvisation made to culture and technology over time and space makes for an effective techno-change solution.

Suggested Citation

  • Jackson, Stephen & Philip, George, 2010. "A techno-cultural emergence perspective on the management of techno-change," International Journal of Information Management, Elsevier, vol. 30(5), pages 445-456.
    • Handle: RePEc:eee:ininma:v:30:y:2010:i:5:p:445-456
    DOI: 10.1016/j.ijinfomgt.2010.01.008
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    References listed on IDEAS

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    3. Paul S. Adler, 2001. "Market, Hierarchy, and Trust: The Knowledge Economy and the Future of Capitalism," Organization Science, INFORMS, vol. 12(2), pages 215-234, April.
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    Cited by:

    1. Xiaofeng Su & Xiaoli Jiang & Wenhe Lin & Anxin Xu & Qiujin Zheng, 2022. "Organizational Innovative Climate and Employees’ Improvisational Behavior: The Mediating Role of Psychological Safety and the Moderating Role of Creative Self-Efficacy," SAGE Open, , vol. 12(4), pages 21582440221, October.

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