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Leading toward harmony – Different types of conflict mediate how followers’ perceptions of transformational leadership are related to job satisfaction and performance

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  • Kammerhoff, Jana
  • Lauenstein, Oliver
  • Schütz, Astrid

Abstract

Conflict has negative effects on employees' job satisfaction and performance. Transformational leadership, on the other hand, has been shown to have strong positive relations with both job satisfaction and performance, but is negatively related to conflicts at the workplace. However, up to now how these different factors influence one another remains unclear. With this study, we take a closer look at the role of conflict and focus on task and relationship conflicts as possible mediators between transformational leadership and job satisfaction on the one hand and performance on the other. Data from professional orchestra musicians in German-speaking countries were used, as transformational leadership is often likened to the method of leadership found in orchestras. Structural equation modeling indicated that task conflict mediated the effect of transformational leadership on performance and relationship conflict mediated the effect of transformational leadership on job satisfaction. Implications and limitations are discussed.

Suggested Citation

  • Kammerhoff, Jana & Lauenstein, Oliver & Schütz, Astrid, 2019. "Leading toward harmony – Different types of conflict mediate how followers’ perceptions of transformational leadership are related to job satisfaction and performance," European Management Journal, Elsevier, vol. 37(2), pages 210-221.
    • Handle: RePEc:eee:eurman:v:37:y:2019:i:2:p:210-221
    DOI: 10.1016/j.emj.2018.06.003
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    References listed on IDEAS

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    1. Xin‐an Zhang & Qing Cao & Dean Tjosvold, 2011. "Linking Transformational Leadership and Team Performance: A Conflict Management Approach," Journal of Management Studies, Wiley Blackwell, vol. 48(7), pages 1586-1611, November.
    2. Rosseel, Yves, 2012. "lavaan: An R Package for Structural Equation Modeling," Journal of Statistical Software, Foundation for Open Access Statistics, vol. 48(i02).
    3. Allan P. O. Williams, 2006. "Leadership in Change," Palgrave Macmillan Books, in: The Rise of Cass Business School, chapter 15, pages 200-220, Palgrave Macmillan.
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    1. Mengyao Xia & Bangzhu Zhu & Helen Huifen Cai, 2023. "Does duration of team governance decrease corporate carbon emission intensity," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 30(3), pages 1363-1388, May.

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