A strategic action fields perspective on organizational trust repair
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DOI: 10.1016/j.emj.2018.04.005
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References listed on IDEAS
- Bozic, Branko, 2017. "Consumer trust repair: A critical literature review," European Management Journal, Elsevier, vol. 35(4), pages 538-547.
- Michael Pirson & Deepak Malhotra, 2011. "Foundations of Organizational Trust: What Matters to Different Stakeholders?," Organization Science, INFORMS, vol. 22(4), pages 1087-1104, August.
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Cited by:
- Robert Hurley, 2023. "An Organizational Capacity for Trustworthiness: A Dynamic Routines Perspective," Journal of Business Ethics, Springer, vol. 188(3), pages 589-601, December.
- Gen Li & Xixiang Sun, 2022. "The Impact of Green Brand Crises on Green Brand Trust: An Empirical Study," Sustainability, MDPI, vol. 14(2), pages 1-19, January.
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Keywords
Organizational trust; Strategic action fields; Trust breach; Trust repair;All these keywords.
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