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Manufacturing lead-time rules: Customer retention versus tardiness costs

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  • Slotnick, Susan A.
  • Sobel, Matthew J.

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  • Slotnick, Susan A. & Sobel, Matthew J., 2005. "Manufacturing lead-time rules: Customer retention versus tardiness costs," European Journal of Operational Research, Elsevier, vol. 163(3), pages 825-856, June.
    • Handle: RePEc:eee:ejores:v:163:y:2005:i:3:p:825-856
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    References listed on IDEAS

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    2. James K. Weeks, 1979. "A Simulation Study of Predictable Due-Dates," Management Science, INFORMS, vol. 25(4), pages 363-373, April.
    3. ElHafsi, Mohsen, 2000. "An operational decision model for lead-time and price quotation in congested manufacturing systems," European Journal of Operational Research, Elsevier, vol. 126(2), pages 355-370, October.
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    12. Lawrence M. Wein, 1991. "Due-Date Setting and Priority Sequencing in a Multiclass M/G/1 Queue," Management Science, INFORMS, vol. 37(7), pages 834-850, July.
    13. Phillip J. Lederer & Lode Li, 1997. "Pricing, Production, Scheduling, and Delivery-Time Competition," Operations Research, INFORMS, vol. 45(3), pages 407-420, June.
    14. Pinar Keskinocak & R. Ravi & Sridhar Tayur, 2001. "Scheduling and Reliable Lead-Time Quotation for Orders with Availability Intervals and Lead-Time Sensitive Revenues," Management Science, INFORMS, vol. 47(2), pages 264-279, February.
    15. Cheng, T. C. E. & Gupta, M. C., 1989. "Survey of scheduling research involving due date determination decisions," European Journal of Operational Research, Elsevier, vol. 38(2), pages 156-166, January.
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    18. S. Rajagopalan, 2002. "Make to Order or Make to Stock: Model and Application," Management Science, INFORMS, vol. 48(2), pages 241-256, February.
    19. Kenneth R. Baker, 1984. "Sequencing Rules and Due-Date Assignments in a Job Shop," Management Science, INFORMS, vol. 30(9), pages 1093-1104, September.
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    Citations

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    Cited by:

    1. Chandra, Charu & Grabis, Janis, 2008. "Inventory management with variable lead-time dependent procurement cost," Omega, Elsevier, vol. 36(5), pages 877-887, October.
    2. Gökçe Kahveciog̃lu & Barış Balcıog̃lu, 2016. "Coping with production time variability via dynamic lead-time quotation," OR Spectrum: Quantitative Approaches in Management, Springer;Gesellschaft für Operations Research e.V., vol. 38(4), pages 877-898, October.
    3. Alarcón, F. & Alemany, M.M.E. & Ortiz, A., 2009. "Conceptual framework for the characterization of the order promising process in a collaborative selling network context," International Journal of Production Economics, Elsevier, vol. 120(1), pages 100-114, July.
    4. Roberta Pellegrino & Nicola Costantino & Danilo Tauro, 2020. "Advance Purchase Discounts for Supply Chain Finance System Coordination," Sustainability, MDPI, vol. 12(23), pages 1-20, December.
    5. Tengyu Wu & Lin He & Haiyan Yu, 0. "Online traveling salesman problem with time cost and non-zealous server," Journal of Combinatorial Optimization, Springer, vol. 0, pages 1-24.
    6. Dvir Shabtay & George Steiner, 2007. "Optimal Due Date Assignment and Resource Allocation to Minimize the Weighted Number of Tardy Jobs on a Single Machine," Manufacturing & Service Operations Management, INFORMS, vol. 9(3), pages 332-350, March.
    7. Weixin Shang & Liming Liu, 2011. "Promised Delivery Time and Capacity Games in Time-Based Competition," Management Science, INFORMS, vol. 57(3), pages 599-610, March.
    8. Ann M. Campbell & Barrett W. Thomas, 2008. "Probabilistic Traveling Salesman Problem with Deadlines," Transportation Science, INFORMS, vol. 42(1), pages 1-21, February.
    9. Wang, Haiyan & Olsen, Tava Lennon & Shalpegin, Timofey, 2022. "Demand Postponement with Strategic Service Customers," Omega, Elsevier, vol. 107(C).
    10. Rasti-Barzoki, Morteza & Hejazi, Seyed Reza, 2013. "Minimizing the weighted number of tardy jobs with due date assignment and capacity-constrained deliveries for multiple customers in supply chains," European Journal of Operational Research, Elsevier, vol. 228(2), pages 345-357.
    11. George Steiner & Rui Zhang, 2011. "Minimizing the weighted number of tardy jobs with due date assignment and capacity-constrained deliveries," Annals of Operations Research, Springer, vol. 191(1), pages 171-181, November.
    12. Secil Savasaneril & Ece Sayin, 2017. "Dynamic lead time quotation under responsive inventory and multiple customer classes," OR Spectrum: Quantitative Approaches in Management, Springer;Gesellschaft für Operations Research e.V., vol. 39(1), pages 95-135, January.
    13. Xingong, Zhang & Yong, Wang, 2015. "Single-machine scheduling CON/SLK due window assignment problems with sum-of-processed times based learning effect," Applied Mathematics and Computation, Elsevier, vol. 250(C), pages 628-635.
    14. Seçil Savaşaneril & Paul M. Griffin & Pınar Keskinocak, 2010. "Dynamic Lead-Time Quotation for an M/M/1 Base-Stock Inventory Queue," Operations Research, INFORMS, vol. 58(2), pages 383-395, April.
    15. Qian, Jianbo & Steiner, George, 2013. "Fast algorithms for scheduling with learning effects and time-dependent processing times on a single machine," European Journal of Operational Research, Elsevier, vol. 225(3), pages 547-551.
    16. Slotnick, Susan A., 2011. "Order acceptance and scheduling: A taxonomy and review," European Journal of Operational Research, Elsevier, vol. 212(1), pages 1-11, July.
    17. Slotnick, Susan A., 2011. "Optimal and heuristic lead-time quotation for an integrated steel mill with a minimum batch size," European Journal of Operational Research, Elsevier, vol. 210(3), pages 527-536, May.
    18. Aouam, Tarik & Kumar, Kunal, 2019. "On the effect of overtime and subcontracting on supply chain safety stocks," Omega, Elsevier, vol. 89(C), pages 1-20.
    19. Feifeng Zheng & E. Zhang & Yinfeng Xu & Wei-Chiang Hong, 2014. "Competitive analysis for make-to-order scheduling with reliable lead time quotation," Journal of Combinatorial Optimization, Springer, vol. 27(1), pages 182-198, January.
    20. Tengyu Wu & Lin He & Haiyan Yu, 2022. "Online traveling salesman problem with time cost and non-zealous server," Journal of Combinatorial Optimization, Springer, vol. 44(3), pages 2143-2166, October.
    21. Benioudakis, Myron & Burnetas, Apostolos & Ioannou, George, 2021. "Lead-time quotations in unobservable make-to-order systems with strategic customers: Risk aversion, load control and profit maximization," European Journal of Operational Research, Elsevier, vol. 289(1), pages 165-176.
    22. Jiejian Feng & Liming Liu & Xiaoming Liu, 2011. "TECHNICAL NOTE---An Optimal Policy for Joint Dynamic Price and Lead-Time Quotation," Operations Research, INFORMS, vol. 59(6), pages 1523-1527, December.
    23. Dvir Shabtay & George Steiner, 2008. "The single-machine earliness-tardiness scheduling problem with due date assignment and resource-dependent processing times," Annals of Operations Research, Springer, vol. 159(1), pages 25-40, March.
    24. George Steiner & Rui Zhang, 2011. "Revised Delivery-Time Quotation in Scheduling with Tardiness Penalties," Operations Research, INFORMS, vol. 59(6), pages 1504-1511, December.

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