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Analysing social networks for social work practice: A case study of the Facebook fan page of an online youth outreach project

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  • Chan, Chitat

Abstract

This study adopted social network analysis (SNA) to interpret a Facebook fan page used by a youth outreach project in Hong Kong. The study aimed to: i) explore what types of open data can be captured from social media, ii) explore in what ways SNA metrics can be used to generate meaningful indicators that help track relationship changes, and iii) examine to what extent SNA findings agree with social workers' perceptions. These results preliminarily suggest the feasibility and validity of SNA in social work practice research. This study adds to the emerging knowledge base of how practitioners and researchers might use SNA to assess social networks, supplement need assessments, track service users' behavioural changes, and evaluate services.

Suggested Citation

  • Chan, Chitat, 2018. "Analysing social networks for social work practice: A case study of the Facebook fan page of an online youth outreach project," Children and Youth Services Review, Elsevier, vol. 85(C), pages 143-150.
    • Handle: RePEc:eee:cysrev:v:85:y:2018:i:c:p:143-150
    DOI: 10.1016/j.childyouth.2017.12.021
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    4. Best, Paul & Manktelow, Roger & Taylor, Brian, 2014. "Online communication, social media and adolescent wellbeing: A systematic narrative review," Children and Youth Services Review, Elsevier, vol. 41(C), pages 27-36.
    5. Kaplan, Andreas M. & Haenlein, Michael, 2010. "Users of the world, unite! The challenges and opportunities of Social Media," Business Horizons, Elsevier, vol. 53(1), pages 59-68, January.
    6. Lee, Ah Ram & Suzanne Horsley, J., 2017. "The role of social media on positive youth development: An analysis of 4-H Facebook page and 4-H'ers' positive development," Children and Youth Services Review, Elsevier, vol. 77(C), pages 127-138.
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    Cited by:

    1. Chan, Chitat, 2019. "Using digital storytelling to facilitate critical thinking disposition in youth civic engagement: A randomized control trial," Children and Youth Services Review, Elsevier, vol. 107(C).

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