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Family feedback in Child Welfare Services: A systematic review of measures

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  • Ayala-Nunes, Lara
  • Jiménez, Lucía
  • Hidalgo, Victoria
  • Jesus, Saul

Abstract

Assessing family feedback in Child Welfare Services is embedded in family-centered practice, and the availability of validated, reliable instruments to perform this evaluation is essential for front-line practitioners, managers, and policymakers. Nonetheless, to date, no study has systematically identified and analyzed the measures in this field.

Suggested Citation

  • Ayala-Nunes, Lara & Jiménez, Lucía & Hidalgo, Victoria & Jesus, Saul, 2014. "Family feedback in Child Welfare Services: A systematic review of measures," Children and Youth Services Review, Elsevier, vol. 44(C), pages 299-306.
    • Handle: RePEc:eee:cysrev:v:44:y:2014:i:c:p:299-306
    DOI: 10.1016/j.childyouth.2014.07.004
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    References listed on IDEAS

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    1. Pascoe, Gregory C., 1983. "Patient satisfaction in primary health care: A literature review and analysis," Evaluation and Program Planning, Elsevier, vol. 6(3-4), pages 185-210, January.
    2. Baker, Amy J.L., 2007. "Client feedback in child welfare programs: Current trends and future directions," Children and Youth Services Review, Elsevier, vol. 29(9), pages 1189-1200, September.
    3. David Moher & Alessandro Liberati & Jennifer Tetzlaff & Douglas G Altman & The PRISMA Group, 2009. "Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement," PLOS Medicine, Public Library of Science, vol. 6(7), pages 1-6, July.
    4. Lietz, Cynthia A., 2009. "Examining families' perceptions of intensive in-home services: A mixed methods study," Children and Youth Services Review, Elsevier, vol. 31(12), pages 1337-1345, December.
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    Cited by:

    1. Tuuli-Brit Vaga & Dagmar Kutsar, 2022. "Client Agency in Child Protection Work in Estonia: Clients’ Perspectives," Child Indicators Research, Springer;The International Society of Child Indicators (ISCI), vol. 15(5), pages 1793-1820, October.
    2. Tilbury, Clare & Ramsay, Sylvia, 2018. "A systematic scoping review of parental satisfaction with child protection services," Evaluation and Program Planning, Elsevier, vol. 66(C), pages 141-146.
    3. Bjørknes, Ragnhild & Ortiz-Barreda, Gaby, 2021. "Are the voices of parents heard? A scoping review of satisfaction in parenting programs," Evaluation and Program Planning, Elsevier, vol. 88(C).
    4. Jiménez, Lucía & Canavan, John & Baena, Sofía & Herrera, David & Lloyd, Andy & Schima, Johanna & Jean Grasmeijer, Anna, 2024. "Mapping key actors in family support. A European perspective," Children and Youth Services Review, Elsevier, vol. 161(C).
    5. Tatiana Casado & Joan Albert Riera & Josefa Cardona, 2020. "Social Work with Families in Special Distress: Collaborative Practices," Social Sciences, MDPI, vol. 9(7), pages 1-24, July.
    6. Mundy, Crystal L. & Neufeld, Amanda N. & Wells, Susan J., 2016. "A culturally relevant measure of client satisfaction in child welfare services," Children and Youth Services Review, Elsevier, vol. 70(C), pages 177-189.
    7. Ahn, Haksoon & Keyser, Daniel & Hayward-Everson, R. Anna, 2016. "A multi-level analysis of individual and agency effects on implementation of family-centered practice in child welfare," Children and Youth Services Review, Elsevier, vol. 69(C), pages 11-18.
    8. Balsells, Maria Àngels & Pastor, Crescencia & Mateos, Ainoa & Vaquero, Eduard & Urrea, Aida, 2015. "Exploring the needs of parents for achieving reunification: The views of foster children, birth family and social workers in Spain," Children and Youth Services Review, Elsevier, vol. 48(C), pages 159-166.

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