IDEAS home Printed from https://ideas.repec.org/a/eee/cysrev/v162y2024ics019074092400269x.html
   My bibliography  Save this article

How Do Child Protective Service (CPS) Policies Keep Employees Safe: ACaseworker’s Perspective

Author

Listed:
  • Wise, Karlissa
  • Carter, LaToya
  • Bamba, Leslie Alyssa
  • Barr, Rachel

Abstract

Child Protective Service (CPS) workers experience workplace violence at the hands of their clients. Some of these incidents have led to severe injuries and fatalities. Legislation has been created to maintain workplace safety of employees in service- related fields; however, these policies have not extended into specific laws for CPS workers. Using grounded theory, this qualitative study examined the effectiveness of safety measures from the perspective of current and former CPS workers. A total of 10 former and current CPS workers were interviewed individually. This study found that workers believe increased legislation, funding, and training are needed to increase the safety of CPS workers as they investigate alleged child abuse and neglect cases. Legislative-related responses included police protections, armed self-defense, and a mandatory buddy system policy. Funding-related responses included hazardous duty pay, resources for families, employing more staff, and mental health services for CPS workers. Training-related responses included increased training for police officers and CPS workers.

Suggested Citation

  • Wise, Karlissa & Carter, LaToya & Bamba, Leslie Alyssa & Barr, Rachel, 2024. "How Do Child Protective Service (CPS) Policies Keep Employees Safe: ACaseworker’s Perspective," Children and Youth Services Review, Elsevier, vol. 162(C).
    • Handle: RePEc:eee:cysrev:v:162:y:2024:i:c:s019074092400269x
    DOI: 10.1016/j.childyouth.2024.107697
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S019074092400269X
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.childyouth.2024.107697?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Risman Iye & Muhammad Syamsuddin Sofi & Naiana Benu & I Made Suta Paramarta & Taufik, 2022. "Buru Island Community Prohibition Expressions," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 6(3), pages 628-630, March.
    2. Vogus, Timothy J. & Cull, Michael J. & Hengelbrok, Noel E. & Modell, Scott J. & Epstein, Richard A., 2016. "Assessing safety culture in child welfare: Evidence from Tennessee," Children and Youth Services Review, Elsevier, vol. 65(C), pages 94-103.
    3. Maarten C. W. Janssen & Santanu Roy, 2022. "Regulating Product Communication," American Economic Journal: Microeconomics, American Economic Association, vol. 14(1), pages 245-283, February.
    4. Kwangsoo Park & Seunghyun Brian Park & Chihyung Michael Ok & Hyelin (Lina) Kim, 2022. "Community marathon event participation and quality of life," Sport Management Review, Taylor & Francis Journals, vol. 25(2), pages 341-359, March.
    5. Danilo Bzdok & Robin I. M. Dunbar, 2022. "Social isolation and the brain in the pandemic era," Nature Human Behaviour, Nature, vol. 6(10), pages 1333-1343, October.
    6. Rachelle Ashcroft & Yukari Seko & Lai Chan & Jessica Dere & Jaemin Kim & Kwame McKenzie, 2015. "The mental health impact of bed bug infestations: a scoping review," International Journal of Public Health, Springer;Swiss School of Public Health (SSPH+), vol. 60(7), pages 827-837, November.
    7. Hu Liao & Hu Li & Chen-Song Duan & Xin-Yuan Zhou & Qiu-Ping Luo & Xin-Li An & Yong-Guan Zhu & Jian-Qiang Su, 2022. "Response of soil viral communities to land use changes," Nature Communications, Nature, vol. 13(1), pages 1-13, December.
    8. Lingxiao Li & Erdem Ucar & Abdullah Yavas, 2022. "Social Capital and Mortgage Delinquency," The Journal of Real Estate Finance and Economics, Springer, vol. 64(3), pages 379-403, April.
    9. Salloum, Alison & Kondrat, David C. & Johnco, Carly & Olson, Kayla R., 2015. "The role of self-care on compassion satisfaction, burnout and secondary trauma among child welfare workers," Children and Youth Services Review, Elsevier, vol. 49(C), pages 54-61.
    10. Newhill, Christina E. & Wexler, Sandra, 1997. "Client violence toward children and youth services social workers," Children and Youth Services Review, Elsevier, vol. 19(3), pages 195-212.
    11. Jie Li & Li Yu & Xiaofeng Mei & Xu Feng, 2022. "Do social media constrain or promote company violations?," Accounting and Finance, Accounting and Finance Association of Australia and New Zealand, vol. 62(1), pages 31-70, March.
    12. Rodrigo Belo & Ting Li, 2022. "Social Referral Programs for Freemium Platforms," Management Science, INFORMS, vol. 68(12), pages 8933-8962, December.
    13. Brian Littlechild & Susan Hunt & Chris Goddard & Judy Cooper & Barry Raynes & James Wild, 2016. "The Effects of Violence and Aggression From Parents on Child Protection Workers’ Personal, Family, and Professional Lives," SAGE Open, , vol. 6(1), pages 21582440156, January.
    14. King, Erin A., 2021. "Child welfare workers’ experiences of client-perpetrated violence: Implications for worker mental health," Children and Youth Services Review, Elsevier, vol. 120(C).
    15. Ayse Saka-Helmhout & Maryse M. H. Chappin & Suzana B. Rodrigues, 2022. "Corporate Social Innovation in Developing Countries," Journal of Business Ethics, Springer, vol. 181(3), pages 589-605, December.
    16. Fadilah, Risa Nurul & , Risa, 2022. "Communication Consumers Behavior Bittersweet By Najla," OSF Preprints vfh38, Center for Open Science.
    17. Munro, Eileen, 2005. "Improving practice: Child protection as a systems problem," Children and Youth Services Review, Elsevier, vol. 27(4), pages 375-391, April.
    18. ., 2022. "Conclusions: social policies for sustainable societies," Chapters, in: Participation Income, chapter 10, pages 139-144, Edward Elgar Publishing.
    19. Saini, Michael & Black, Tara & Lwin, Kristen & Marshall, Alena & Fallon, Barbara & Goodman, Deborah, 2012. "Child protection workers' experiences of working with high-conflict separating families," Children and Youth Services Review, Elsevier, vol. 34(7), pages 1309-1316.
    20. Sam Parsons & Flávio Azevedo & Mahmoud M. Elsherif & Samuel Guay & Owen N. Shahim & Gisela H. Govaart & Emma Norris & Aoife O’Mahony & Adam J. Parker & Ana Todorovic & Charlotte R. Pennington & Elias , 2022. "A community-sourced glossary of open scholarship terms," Nature Human Behaviour, Nature, vol. 6(3), pages 312-318, March.
    21. Oecd, 2022. "Communication regulators of the future," OECD Digital Economy Papers 333, OECD Publishing.
    22. Ipseeta Nanda & Rajesh De, 2022. "Firm Automation: Communication Network," Information Management and Computer Science (IMCS), Zibeline International Publishing, vol. 5(2), pages 34-35, November.
    23. Lee, Shawna J. & Sobeck, Joanne L. & Djelaj, Valentina & Agius, Elizabeth, 2013. "When practice and policy collide: Child welfare workers' perceptions of investigation processes," Children and Youth Services Review, Elsevier, vol. 35(4), pages 634-641.
    24. Hart, Jordan D. A. & Franks, Daniel Wayne & Brent, Lauren & Weiss, Michael N., 2022. "bisonR - Bayesian Inference of Social Networks with R," OSF Preprints ywu7j, Center for Open Science.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Wang, Zhiqi & Zhang, Yufeng & Jia, Bin & Gao, Ziyou, 2024. "Comparative Analysis of Usage Patterns and Underlying Determinants for Ride-hailing and Traditional Taxi Services: A Chicago Case Study," Transportation Research Part A: Policy and Practice, Elsevier, vol. 179(C).
    2. Xiuqun Chen & Shun-Chi Yu & Xuemei Sun & Dan Wang, 2023. "Investigating the Influence of Brand Communication and Brand Trust on Customer Commitment: An Examination from the Perspective of Customer Perception," Advances in Decision Sciences, Asia University, Taiwan, vol. 27(2), pages 166-195, June.
    3. Bansal, Vaiddehi & Wallach, Jessica & Lira Brandão, Juliana & Lord, Sarah & Taha, Ninar & Akoglu, Tulay & Kiss, Ligia & Zimmerman, Cathy, 2023. "An intervention-focused review of modern slave labor in Brazil’s mining sector," World Development, Elsevier, vol. 171(C).
    4. Paarlberg, Robert & Bhattacharya, Anjanabha & Huang, Jikun & Karembu, Margaret & Pray, Carl & Wesseler, Justus, 2024. "Viewpoint: The uptake of new crop science: Explaining success, and failure," Food Policy, Elsevier, vol. 122(C).
    5. Miller, J.Jay & Lee, Jacquelyn & Benner, Kalea & Shalash, Nada & Barnhart, Sheila & Grise-Owens, Erlene, 2018. "Self-compassion among child welfare workers: An exploratory study," Children and Youth Services Review, Elsevier, vol. 89(C), pages 205-211.
    6. Lamothe, Josianne & Geoffrion, Steve & Couvrette, Amélie & Guay, Stéphane, 2021. "Supervisor support and emotional labor in the context of client aggression," Children and Youth Services Review, Elsevier, vol. 127(C).
    7. McCrae, Julie S. & Scannapieco, Maria & Obermann, Ann, 2015. "Retention and job satisfaction of child welfare supervisors," Children and Youth Services Review, Elsevier, vol. 59(C), pages 171-176.
    8. Konstantinos Papazoglou & Mari Koskelainen & Natalie Stuewe, 2019. "Examining the Relationship Between Personality Traits, Compassion Satisfaction, and Compassion Fatigue Among Police Officers," SAGE Open, , vol. 9(1), pages 21582440188, January.
    9. Gabriela Pedro Gomes & Neuza Ribeiro & Daniel Roque Gomes, 2022. "The Impact of Burnout on Police Officers’ Performance and Turnover Intention: The Moderating Role of Compassion Satisfaction," Administrative Sciences, MDPI, vol. 12(3), pages 1-18, July.
    10. Miller, J. Jay & Cooley, Morgan & Owens, Larry & Fletcher, Jessica Day & Moody, Shannon, 2019. "Self-care practices among foster parents: An exploratory study," Children and Youth Services Review, Elsevier, vol. 98(C), pages 206-212.
    11. Mavridis, Caroline & Harkness, Sara & Super, Charles M. & Liu, Jia Li, 2019. "Family workers, stress, and the limits of self-care," Children and Youth Services Review, Elsevier, vol. 103(C), pages 236-246.
    12. Miller, J. Jay, 2020. "Developing self-care competency among child welfare workers: A first step," Children and Youth Services Review, Elsevier, vol. 108(C).
    13. Yang Gao & Chengjie Zhao & Bianxia Sun & Wandi Zhao, 2022. "Effects of investor sentiment on stock volatility: new evidences from multi-source data in China’s green stock markets," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 8(1), pages 1-30, December.
    14. Miller, J. Jay & Niu, Chunling & Moody, Shannon, 2020. "Child welfare workers and peritraumatic distress: The impact of COVID-19," Children and Youth Services Review, Elsevier, vol. 119(C).
    15. Roggenkamp, Hauke C., 2024. "Revisiting ‘Growth and Inequality in Public Good Provision’—Reproducing and Generalizing Through Inconvenient Online Experimentation," OSF Preprints 6rn97, Center for Open Science.
    16. Boonzaaier, Emma & Truter, Elmien & Fouché, Ansie, 2021. "Occupational risk factors in child protection social work: A scoping review," Children and Youth Services Review, Elsevier, vol. 123(C).
    17. McBeath, Bowen & Briggs, Harold E. & Aisenberg, Eugene, 2009. "The role of child welfare managers in promoting agency performance through experimentation," Children and Youth Services Review, Elsevier, vol. 31(1), pages 112-118, January.
    18. Xudong An & Sadok El Ghoul & Omrane Guedhami & Ross Levine & Raluca Roman, 2023. "Social Capital and Mortgages," Working Papers 23-23, Federal Reserve Bank of Philadelphia.
    19. Thibaut Arpinon & Marianne Lefebvre, 2024. "Registered Reports and Associated Benefits for Agricultural Economics," Post-Print hal-04635986, HAL.
    20. Antigonos Sochos & Najla Al‐Jasas, 2020. "Attachment provision in the Saudi orphanages: Exploring the narratives of residential staff," International Journal of Social Welfare, John Wiley & Sons, vol. 29(3), pages 244-254, July.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:cysrev:v:162:y:2024:i:c:s019074092400269x. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/childyouth .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.