IDEAS home Printed from https://ideas.repec.org/a/eee/bushor/v64y2021i3p333-345.html
   My bibliography  Save this article

How policy is shaping the macro healthcare delivery supply chain: The emergence of a new tier of retail medical clinics

Author

Listed:
  • Phares, Jonathan
  • Dobrzykowski, David D.
  • Prohofsky, Jodi

Abstract

The healthcare industry continues to face substantial pressure to simultaneously improve costs and patient centricity. Much of the focus to date has concerned policy interventions capable of improving these performance measures for traditional healthcare providers, such as hospitals. But recently, nontraditional healthcare providers like Walmart Health and Amazon have made forays into the industry by establishing retail medical clinics (RMCs). These efforts constitute a redistribution of how services are organized across the macro healthcare delivery supply chain. While RMCs stand to bring innovative models of service delivery to patients, the policy environment can both enable and inhibit their involvement in the industry. We develop a framework that explains how structural and conduct regulations have historically influenced demand for and supply of healthcare services. We then describe how these regulatory factors can support nontraditional healthcare providers as they launch innovative service delivery models aimed at efficiency and customer centricity.

Suggested Citation

  • Phares, Jonathan & Dobrzykowski, David D. & Prohofsky, Jodi, 2021. "How policy is shaping the macro healthcare delivery supply chain: The emergence of a new tier of retail medical clinics," Business Horizons, Elsevier, vol. 64(3), pages 333-345.
    • Handle: RePEc:eee:bushor:v:64:y:2021:i:3:p:333-345
    DOI: 10.1016/j.bushor.2021.02.040
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0007681321000422
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.bushor.2021.02.040?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. David Dobrzykowski, 2019. "Understanding the Downstream Healthcare Supply Chain: Unpacking Regulatory and Industry Characteristics," Journal of Supply Chain Management, Institute for Supply Management, vol. 55(2), pages 26-46, April.
    2. Atilla, E. Asuman & Steward, Michelle & Wu, Zhaohui & Hartley, Janet L., 2018. "Triadic relationships in healthcare," Business Horizons, Elsevier, vol. 61(2), pages 221-228.
    3. J.A. den Hertog, 2010. "Review of economic theories of regulation," Working Papers 10-18, Utrecht School of Economics.
    4. Jean-Jacques Laffont & Jean Tirole, 1991. "The Politics of Government Decision-Making: A Theory of Regulatory Capture," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 106(4), pages 1089-1127.
    5. Joskow, Paul L. & Rose, Nancy L., 1989. "The effects of economic regulation," Handbook of Industrial Organization, in: R. Schmalensee & R. Willig (ed.), Handbook of Industrial Organization, edition 1, volume 2, chapter 25, pages 1449-1506, Elsevier.
    6. Dimitrios A. Andritsos & Christopher S. Tang, 2014. "Linking Process Quality and Resource Usage: An Empirical Analysis," Production and Operations Management, Production and Operations Management Society, vol. 23(12), pages 2163-2177, December.
    7. Herzlinger, Regina E., 2010. "Healthcare reform and its implications for the U.S. economy," Business Horizons, Elsevier, vol. 53(2), pages 105-117, March.
    8. Richard A. Posner, 1974. "Theories of Economic Regulation," Bell Journal of Economics, The RAND Corporation, vol. 5(2), pages 335-358, Autumn.
    9. Dimitrios A. Andritsos & Sam Aflaki, 2015. "Competition and The Operational Performance of Hospitals: The Role of Hospital Objectives," Production and Operations Management, Production and Operations Management Society, vol. 24(11), pages 1812-1832, November.
    10. Dimitrios Andritsos & Christopher S. Tang, 2014. "Linking Process Quality and Resource Usage: An Empirical Analysis," Post-Print hal-01099628, HAL.
    11. King, Robyn & Green, Peter, 2012. "Governance of primary healthcare practices: Australian insights," Business Horizons, Elsevier, vol. 55(6), pages 593-608.
    12. George A. Akerlof, 1970. "The Market for "Lemons": Quality Uncertainty and the Market Mechanism," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 84(3), pages 488-500.
    13. Craig R. Carter & Dale S. Rogers & Thomas Y. Choi, 2015. "Toward the Theory of the Supply Chain," Journal of Supply Chain Management, Institute for Supply Management, vol. 51(2), pages 89-97, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Abhay K. Grover & Martin Dresner, 2022. "A theoretical model on how firms can leverage political resources to align with supply chain strategy for competitive advantage," Journal of Supply Chain Management, Institute for Supply Management, vol. 58(2), pages 48-65, April.
    2. Grover, Abhay K., 2023. "Out of the frying pan and into the fire? Uncovering the impact of FSMA’s sanitary food transportation rule on the food logistics industry," Business Horizons, Elsevier, vol. 66(2), pages 203-214.
    3. Sarah L. Brzozowski & Elizabeth Fritz, 2024. "Recruiting Nurse Participants in Ambulatory Care Nursing Research," Clinical Nursing Research, , vol. 33(1), pages 27-33, January.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mountain, Bruce R., 2019. "Ownership, regulation, and financial disparity: The case of electricity distribution in Australia," Utilities Policy, Elsevier, vol. 60(C), pages 1-1.
    2. Larry Blank & John Mayo, 2009. "Endogenous Regulatory Constraints and the Emergence of Hybrid Regulation," Review of Industrial Organization, Springer;The Industrial Organization Society, vol. 35(3), pages 233-255, November.
    3. Lejot , Paul & Arner, Douglas & Schou-Zibell, Lotte, 2008. "Securitization in East Asia," Working Papers on Regional Economic Integration 12, Asian Development Bank.
    4. J.A. den Hertog, 2010. "Review of economic theories of regulation," Working Papers 10-18, Utrecht School of Economics.
    5. Ojo, Marianne, 2006. "The Role of External Auditors and International Accounting Bodies in Financial Regulation and Supervision," MPRA Paper 354, University Library of Munich, Germany, revised Jul 2006.
    6. Parker, David, 2001. "Economic Regulation: A Preliminary Literature Review and Summary of Research Questions Arising," Centre on Regulation and Competition (CRC) Working papers 30616, University of Manchester, Institute for Development Policy and Management (IDPM).
    7. Blind, Knut & Petersen, Sören S. & Riillo, Cesare A.F., 2017. "The impact of standards and regulation on innovation in uncertain markets," Research Policy, Elsevier, vol. 46(1), pages 249-264.
    8. Çetin, Tamer & Yasin Eryigit, Kadir, 2013. "The economic effects of government regulation: Evidence from the New York taxicab market," Transport Policy, Elsevier, vol. 25(C), pages 169-177.
    9. Kherallah, Mylene & Kirsten, Johann F., 2001. "The new institutional economics: applications for agricultural policy research in developing countries," MSSD discussion papers 41, International Food Policy Research Institute (IFPRI).
    10. Elvio Accinelli & Osvaldo Salas, 2019. "El estado de bienestar como un bien público no excluible / The welfare state as a public good not excludable," Estudios Económicos, El Colegio de México, Centro de Estudios Económicos, vol. 34(2), pages 243-273.
    11. Chong, Beng-Soon & Liu, Ming-Hua & Altunbas, Yener, 1996. "The impact of universal banking on the risks and returns of Japanese financial institutions," Pacific-Basin Finance Journal, Elsevier, vol. 4(2-3), pages 181-195, July.
    12. Bruno Deffains & Dominique Demougin, 2023. "Capitation taxes and the regulation of professional services," European Journal of Law and Economics, Springer, vol. 55(2), pages 167-193, April.
    13. Anna Dimitrova, 2021. "Captured Energy Market Operation and Liberalization Efforts," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 7, pages 19-31.
    14. Voszka, Éva, 2005. "Állami tulajdonlás - elvi indokok és gyakorlati dilemmák [State ownership - reasons in principle and dilemmas in practice]," Közgazdasági Szemle (Economic Review - monthly of the Hungarian Academy of Sciences), Közgazdasági Szemle Alapítvány (Economic Review Foundation), vol. 0(1), pages 1-23.
    15. Ming-Hua Liu & Dimitris Margaritis & Yang Zhang, 2023. "The impact of regulation on credit card market competition: evidence from Australia," Journal of Economics and Finance, Springer;Academy of Economics and Finance, vol. 47(3), pages 669-689, September.
    16. Strausz, Roland, 2005. "Honest certification and the threat of capture," International Journal of Industrial Organization, Elsevier, vol. 23(1-2), pages 45-62, February.
    17. Cornett, Marcia Millon & Davidson, Wallace III & Rangan, Nanda, 1996. "Deregulation in investment banking: Industry concentration following Rule 415," Journal of Banking & Finance, Elsevier, vol. 20(1), pages 85-113, January.
    18. Omer Moav & Zvika Neeman, 2004. "Inspection in Markets for Experience Goods," Discussion Paper Series dp349, The Federmann Center for the Study of Rationality, the Hebrew University, Jerusalem.
    19. Niels J. Philipsen, 2010. "Regulation Of Liberal Professions And Competition Policy: Developments In The Eu And China," Journal of Competition Law and Economics, Oxford University Press, vol. 6(2), pages 203-231.
    20. Till Bärnighausen & David E. Bloom, 2009. "Changing Research Perspectives on the Global Health Workforce," NBER Working Papers 15168, National Bureau of Economic Research, Inc.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:bushor:v:64:y:2021:i:3:p:333-345. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/bushor .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.