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Wearables in the workplace: The brave new world of employee engagement

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  • Maltseva, Kateryna

Abstract

Organizations increasingly introduce wearable devices, hoping to improve organizational performance. Wearables provide new and unique opportunities for engaging employees with their work and their organizational environment. The performance-related feedback these devices provide is supposed to help both employees and managers navigate the work environment more effectively. Despite the compelling benefits of wearables, they may prove to be detrimental to organizational performance unless a number of ethical issues are addressed. This article provides an overview of the benefits that certain wearable technologies can provide employees and managers, as well as the challenges they may create for organizations.

Suggested Citation

  • Maltseva, Kateryna, 2020. "Wearables in the workplace: The brave new world of employee engagement," Business Horizons, Elsevier, vol. 63(4), pages 493-505.
    • Handle: RePEc:eee:bushor:v:63:y:2020:i:4:p:493-505
    DOI: 10.1016/j.bushor.2020.03.007
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    References listed on IDEAS

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    1. Jordan Etkin, 2016. "The Hidden Cost of Personal Quantification," Journal of Consumer Research, Oxford University Press, vol. 42(6), pages 967-984.
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    Cited by:

    1. Park, Andrew & Wilson, Matthew & Robson, Karen & Demetis, Dionysios & Kietzmann, Jan, 2023. "Interoperability: Our exciting and terrifying Web3 future," Business Horizons, Elsevier, vol. 66(4), pages 529-541.
    2. Schwambach, Gislene Cássia S. & López, Óscar Hernández & Sott, Michele Kremer & Carvalho Tedesco, Leonel Pablo & Molz, Rolf Fredi, 2022. "Acceptance and perception of wearable technologies: A survey on Brazilian and European companies," Technology in Society, Elsevier, vol. 68(C).
    3. Antonio Baldassarre & Nicola Mucci & Martina Padovan & Alessia Pellitteri & Silvia Viscera & Luigi Isaia Lecca & Raymond P. Galea & Giulio Arcangeli, 2020. "The Role of Electrocardiography in Occupational Medicine, from Einthoven’s Invention to the Digital Era of Wearable Devices," IJERPH, MDPI, vol. 17(14), pages 1-28, July.
    4. Julian Schuir & Frank Teuteberg, 2021. "Understanding augmented reality adoption trade-offs in production environments from the perspective of future employees: A choice-based conjoint study," Information Systems and e-Business Management, Springer, vol. 19(3), pages 1039-1085, September.
    5. Kaupe, Victor & Feldmann, Carsten & Wagner, Heiko, 2021. "Exoskeletons: Productivity and ergonomics in logistics:a systematic review," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Ringle, Christian M. & Blecker, Thorsten (ed.), Adapting to the Future: How Digitalization Shapes Sustainable Logistics and Resilient Supply Chain Management. Proceedings of the Hamburg Internationa, volume 31, pages 527-561, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.

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