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Creating and sustaining trust in virtual teams

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  • Greenberg, Penelope Sue
  • Greenberg, Ralph H.
  • Antonucci, Yvonne Lederer

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  • Greenberg, Penelope Sue & Greenberg, Ralph H. & Antonucci, Yvonne Lederer, 2007. "Creating and sustaining trust in virtual teams," Business Horizons, Elsevier, vol. 50(4), pages 325-333.
    • Handle: RePEc:eee:bushor:v:50:y:2007:i:4:p:325-333
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    References listed on IDEAS

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    1. Sirkka L. Jarvenpaa & Dorothy E. Leidner, 1999. "Communication and Trust in Global Virtual Teams," Organization Science, INFORMS, vol. 10(6), pages 791-815, December.
    2. Ned Kock, 2004. "The Psychobiological Model: Towards a New Theory of Computer-Mediated Communication Based on Darwinian Evolution," Organization Science, INFORMS, vol. 15(3), pages 327-348, June.
    3. Sirkka L. Jarvenpaa & Thomas R. Shaw & D. Sandy Staples, 2004. "Toward Contextualized Theories of Trust: The Role of Trust in Global Virtual Teams," Information Systems Research, INFORMS, vol. 15(3), pages 250-267, September.
    4. Donald L. Ferrin & Kurt T. Dirks, 2003. "The Use of Rewards to Increase and Decrease Trust: Mediating Processes and Differential Effects," Organization Science, INFORMS, vol. 14(1), pages 18-31, February.
    5. D. Harrison McKnight & Vivek Choudhury & Charles Kacmar, 2002. "Developing and Validating Trust Measures for e-Commerce: An Integrative Typology," Information Systems Research, INFORMS, vol. 13(3), pages 334-359, September.
    6. Wilson, Jeanne M. & Straus, Susan G. & McEvily, Bill, 2006. "All in due time: The development of trust in computer-mediated and face-to-face teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 99(1), pages 16-33, January.
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    Cited by:

    1. Meng-Shan Tsai & Chi-Cheng Chang, 2014. "Exploring the Effects of Individual Emotional Regulation, Interpersonal Interaction, and Collaboration on Learning Behavior in Technology Industry," International Journal of Asian Social Science, Asian Economic and Social Society, vol. 4(7), pages 844-861, July.
    2. Mihaela Daniela MOCANU, 2014. "Virtual Teams €“ An Opportunity In The Context Of Globalization," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 4(1), pages 47-53, March.
    3. Xusen Cheng & Guopeng Yin & Aida Azadegan & Gwendolyn Kolfschoten, 2016. "Trust Evolvement in Hybrid Team Collaboration: A Longitudinal Case Study," Group Decision and Negotiation, Springer, vol. 25(2), pages 267-288, March.
    4. Moon, Sangkil & Kim, Moon-Yong & Iacobucci, Dawn, 2021. "Content analysis of fake consumer reviews by survey-based text categorization," International Journal of Research in Marketing, Elsevier, vol. 38(2), pages 343-364.
    5. Erik Adem & Kuvvetli Birsen Irem & Kuvvetli Yusuf & Hamidy Sakhi Mohammad, 2023. "The Type-2 Q-rung Orthopair CoCoSo method for Workplace Design Problems on the Metaverse," Management & Marketing, Sciendo, vol. 18(s1), pages 340-354, December.
    6. Aamir Ali Chughtai, 2021. "A Closer Look at the Relationship between Life Satisfaction and Job Performance," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 16(2), pages 805-825, April.
    7. Tatham, Peter & Kovács, Gyöngyi, 2010. "The application of "swift trust" to humanitarian logistics," International Journal of Production Economics, Elsevier, vol. 126(1), pages 35-45, July.
    8. Jackowska, Marta & Lauring, Jakob, 2021. "What are the effects of working away from the workplace compared to using technology while being at the workplace? Assessing work context and personal context in a global virtual setting," Journal of International Management, Elsevier, vol. 27(1).
    9. Zakaria, Norhayati & Mohd Yusof, Shafiz Affendi, 2020. "Crossing Cultural Boundaries Using the Internet: Toward Building a Model of Swift Trust Formation in Global Virtual Teams," Journal of International Management, Elsevier, vol. 26(1).
    10. Nabila JAWADI, 2014. "Developpement De La Confiance Dans Les Equipes Virtuelles : Analyse Des Effets Des Comportements De Communication," Working Papers 2014-344, Department of Research, Ipag Business School.
    11. Yumei Luo & Qiongwei Ye, 2019. "Understanding Consumers’ Loyalty to an Online Outshopping Platform: The Role of Social Capital and Perceived Value," Sustainability, MDPI, vol. 11(19), pages 1-18, September.
    12. Ketchen Jr., David J. & Craighead, Christopher W. & Buckley, M. Ronald, 2008. "Time bandits: How they are created, why they are tolerated, and what can be done about them," Business Horizons, Elsevier, vol. 51(2), pages 141-149.
    13. Kasabov, Edward, 2016. "Unknown, surprising, and economically significant: The realities of electronic word of mouth in Chinese social networking sites," Journal of Business Research, Elsevier, vol. 69(2), pages 642-652.

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