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The effects of religious symbols in product packaging on Muslim consumer responses

Author

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  • Bakar, Abou
  • Lee, Richard
  • Rungie, Cam

Abstract

Past research has recognised the influence of religion on marketing, particularly the role of religious cues in marketing communications. Drawing on symbolic interactionism theory, this empirical study identifies symbols that possess symbolic value with Muslims, and how these symbols on product packaging may influence the response of Muslim consumers. Furthermore, we examine how this influence may vary between products of low versus high symbolic values, and across consumers of varying level of religiosity. An elicitation survey identified five symbols, five high symbolic-value products, and five low-symbolic value products. Afterwards, a quasi-type experiment examined the influence of a symbol on product purchase intentions. The presence of the symbol significantly increased purchase intentions, but only for low symbolic-value products. Also, the presence of symbol affected those with high religiosity more than those with low religiosity. This study is the first to investigate the role of religious symbols on product packaging. An implication is for marketers to recognise the importance of such symbols for Muslim consumers.

Suggested Citation

  • Bakar, Abou & Lee, Richard & Rungie, Cam, 2013. "The effects of religious symbols in product packaging on Muslim consumer responses," Australasian marketing journal, Elsevier, vol. 21(3), pages 198-204.
    • Handle: RePEc:eee:aumajo:v:21:y:2013:i:3:p:198-204
    DOI: 10.1016/j.ausmj.2013.07.002
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    6. Madhurima Deb, 2021. "The impact of scepticism in cause-related marketing campaigns on audiences’ behavioural intentions with religiosity as a moderator," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 18(3), pages 387-401, September.
    7. Denni Arli & Patrick Esch & Yuanyuan Cui, 2023. "Who Cares More About the Environment, Those with an Intrinsic, an Extrinsic, a Quest, or an Atheistic Religious Orientation?: Investigating the Effect of Religious Ad Appeals on Attitudes Toward the E," Journal of Business Ethics, Springer, vol. 185(2), pages 427-448, June.
    8. GHINEA, Ciprian Adrian, 2019. "Rethinking Persuasion In Religious Symbolic Communication: A Marketing Point Of View," Annals of Spiru Haret University, Economic Series, Universitatea Spiru Haret, vol. 19(3), pages 101-110.

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