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Outcome effect, controllability and performance evaluation of managers: some field evidence from multi-outlet businesses

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  • Ghosh, Dipankar
  • Lusch, Robert F.

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  • Ghosh, Dipankar & Lusch, Robert F., 2000. "Outcome effect, controllability and performance evaluation of managers: some field evidence from multi-outlet businesses," Accounting, Organizations and Society, Elsevier, vol. 25(4-5), pages 411-425, May.
    • Handle: RePEc:eee:aosoci:v:25:y:2000:i:4-5:p:411-425
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    1. Bengt Holmstrom, 1979. "Moral Hazard and Observability," Bell Journal of Economics, The RAND Corporation, vol. 10(1), pages 74-91, Spring.
    2. Clifton E. Brown & Ira Solomon, 1993. "An Experimental Investigation of Explanations for Outcome Effects on Appraisals of Capital†Budgeting Decisions," Contemporary Accounting Research, John Wiley & Sons, vol. 10(1), pages 83-111, September.
    3. Hershey, John C. & Baron, Jonathan, 1992. "Judgment by outcomes: When is it justified?," Organizational Behavior and Human Decision Processes, Elsevier, vol. 53(1), pages 89-93, October.
    4. Kinney, Wr, 1969. "Environmental Model For Performance Measurement In Multi-Outlet Businesses," Journal of Accounting Research, Wiley Blackwell, vol. 7(1), pages 44-52.
    5. Lipshitz, Raanan, 1989. ""Either a medal or a corporal": The effects of success and failure on the evaluation of decision making and decision makers," Organizational Behavior and Human Decision Processes, Elsevier, vol. 44(3), pages 380-395, December.
    6. N. Venkatraman & John E. Prescott, 1990. "Environment‐strategy coalignment: An empirical test of its performance implications," Strategic Management Journal, Wiley Blackwell, vol. 11(1), pages 1-23, January.
    7. Tversky, Amos & Kahneman, Daniel, 1986. "Rational Choice and the Framing of Decisions," The Journal of Business, University of Chicago Press, vol. 59(4), pages 251-278, October.
    8. Libby, R & Frederick, Dm, 1990. "Experience And The Ability To Explain Audit Findings," Journal of Accounting Research, Wiley Blackwell, vol. 28(2), pages 348-367.
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    Cited by:

    1. Cheng, Mandy M. & Humphreys, Kerry A. & Zhang, Yichelle Y., 2018. "The interplay between strategic risk profiles and presentation format on managers' strategic judgments using the balanced scorecard," Accounting, Organizations and Society, Elsevier, vol. 70(C), pages 92-105.
    2. Eric Cauvin & Pierre-Laurent Bescos, 2005. "Les déterminants du choix des indicateurs dans les tableaux de bord des entreprises françaises:une étude empirique," Revue Finance Contrôle Stratégie, revues.org, vol. 8(1), pages 5-25, March.
    3. van Rinsum, M., 2019. "Utilizing Incentives and Accountability: In Control in Control?," ERIM Inaugural Address Series Research in Management EIA 2019-078-F&A, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam..
    4. Christian Mastilak & Linda Matuszewski & Fabienne Miller & Alexander Woods, 2012. "Evaluating conflicting performance on driver and outcome measures: the effect of strategy maps," Metrika: International Journal for Theoretical and Applied Statistics, Springer, vol. 23(2), pages 97-114, November.
    5. Raymond O. S. Zaal, 2011. "Reinforcing Ethical Behavior through Organizational Architecture: A Hypothesized Relationship," Chapters, in: Killian J. McCarthy & Maya Fiolet & Wilfred Dolfsma (ed.), The Nature of the New Firm, chapter 2, Edward Elgar Publishing.
    6. Aude Hubrecht-Deville & Herve Leleu, 2008. "Impact of trade area environment on bank's comparative advantages," Applied Economics, Taylor & Francis Journals, vol. 40(17), pages 2209-2219.
    7. Kelly K. Wang & Maria Cadiz Dyball & Andy Wang, 2023. "The link between formality and procedural fairness: The influences of precision, sensitivity and role clarity," Accounting and Finance, Accounting and Finance Association of Australia and New Zealand, vol. 63(S1), pages 1571-1598, April.
    8. Hsuan-Lien Chu & Shuen-Zen Liu, 2008. "The impact of manager promotion programs on store performance: evidence from 3C chain stores in Taiwan," The Service Industries Journal, Taylor & Francis Journals, vol. 28(9), pages 1215-1224, November.
    9. Victor S. Maas & Niels Verdoorn, 2017. "The effects of performance report layout on managers’ subjective evaluation judgments," Accounting and Business Research, Taylor & Francis Journals, vol. 47(7), pages 731-751, November.
    10. Marcel Van Rinsum & Frank H.M. Verbeeten, 2012. "The impact of subjectivity in performance evaluation practices on public sector managers’ motivation," Accounting and Business Research, Taylor & Francis Journals, vol. 42(4), pages 377-396, September.
    11. Mertins, Lasse & Salbador, Debra & Long, James H., 2013. "The outcome effect – A review and implications for future research," Journal of Accounting Literature, Elsevier, vol. 31(1), pages 2-30.
    12. Luft, Joan & Shields, Michael D., 2003. "Mapping management accounting: graphics and guidelines for theory-consistent empirical research," Accounting, Organizations and Society, Elsevier, vol. 28(2-3), pages 169-249.
    13. Robert M. Gillenkirch & Heike Kreienbaum, 2017. "What guides subjective performance evaluation: Incentive alignment or norm enforcement?," Review of Managerial Science, Springer, vol. 11(4), pages 933-957, October.
    14. Xiaoqian Fan & Qian Cao & Lin Yang, 2021. "Do professional norms in the medical industry favor outcome bias?," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 42(5), pages 1275-1283, July.
    15. Pauline Beau, 2016. "L'influence de la justice organisationnelle sur le stress : le cas du contrôle des performances individuelles dans les grands cabinets d'audit," Post-Print hal-01902416, HAL.
    16. Lisa-Marie Wibbeke & Maik Lachmann, 2020. "Psychology in management accounting and control research: an overview of the recent literature," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 31(3), pages 275-328, September.

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