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Artificial intelligence in the work context

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  • Mohammad Hossein Jarrahi
  • Christoph Lutz
  • Karen Boyd
  • Carsten Oesterlund
  • Matthew Willis

Abstract

Artificial intelligence (AI) reconfigures work and organization, while work and organization shape AI. In this special issue, we explore these mutual transformations and how they play out across industries and occupations. We argue that, to truly appreciate this transformative power, the use of AI should be understood in relation to key dimensions of the work context. In this editorial, we discuss the sociotechnical dynamics of AI implementation, the research landscape of AI in the context of work, and key contextual factors on the macro‐ and micro‐level that help understand the AI‐work nexus. We then provide directions for future research at the intersection of work and AI.

Suggested Citation

  • Mohammad Hossein Jarrahi & Christoph Lutz & Karen Boyd & Carsten Oesterlund & Matthew Willis, 2023. "Artificial intelligence in the work context," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 74(3), pages 303-310, March.
    • Handle: RePEc:bla:jinfst:v:74:y:2023:i:3:p:303-310
    DOI: 10.1002/asi.24730
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    References listed on IDEAS

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    1. Melissa Mazmanian & Christine M. Beckman, 2018. "“Making” Your Numbers: Engendering Organizational Control Through a Ritual of Quantification," Organization Science, INFORMS, vol. 29(3), pages 357-379, June.
    2. Martha S. Feldman & Wanda J. Orlikowski, 2011. "Theorizing Practice and Practicing Theory," Organization Science, INFORMS, vol. 22(5), pages 1240-1253, October.
    3. Krishnamurthy, Sandeep, 2020. "The future of business education: A commentary in the shadow of the Covid-19 pandemic," Journal of Business Research, Elsevier, vol. 117(C), pages 1-5.
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    Cited by:

    1. Lechardoy, Lucie & López Forés, Laura & Codagnone, Cristiano, 2023. "Artificial intelligence at the workplace and the impacts on work organisation, working conditions and ethics," 32nd European Regional ITS Conference, Madrid 2023: Realising the digital decade in the European Union – Easier said than done? 277997, International Telecommunications Society (ITS).

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