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Investigating the impact of emotions on perceiving serendipitous information encountering

Author

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  • Xu Sun
  • Xiaosong Zhou
  • Qingfeng Wang
  • Sarah Sharples

Abstract

Despite the potential importance of emotional aspects in information seeking, there is a lack of adequate attention to emotions' role in facilitating serendipitous information encountering. This paper contributes to this research gap by investigating the role of emotions during the process of perceiving and experiencing serendipitous information encountering in a controlled laboratory setting. The results show that applying a sketch game can stimulate participants' emotions. Our findings indicate that participants are more likely to experience serendipitous information encountering under the influence of positive emotions. This study contributes to an understanding of the relationship between emotions and the perception of serendipitous information encountering. The implications of the possibilities of facilitating positive emotions to induce serendipitous information encountering are discussed.

Suggested Citation

  • Xu Sun & Xiaosong Zhou & Qingfeng Wang & Sarah Sharples, 2022. "Investigating the impact of emotions on perceiving serendipitous information encountering," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(1), pages 3-18, January.
    • Handle: RePEc:bla:jinfst:v:73:y:2022:i:1:p:3-18
    DOI: 10.1002/asi.24540
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    References listed on IDEAS

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    2. Luce, Mary Frances, 1998. "Choosing to Avoid: Coping with Negatively Emotion-Laden Consumer Decisions," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 24(4), pages 409-433, March.
    3. Di Caprio, Debora & Santos-Arteaga, Francisco J. & Tavana, Madjid, 2019. "The role of anticipated emotions and the value of information in determining sequential search incentives," Operations Research Perspectives, Elsevier, vol. 6(C).
    4. Lori McCay-Peet & Elaine G. Toms, 2015. "Investigating serendipity: How it unfolds and what may influence it," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 66(7), pages 1463-1476, July.
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