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Influencing product lifetime through product design

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  • Nicole van Nes
  • Jacqueline Cramer

Abstract

This article investigates the possibility of influencing product lifetime through product design. First, the results of a literature study on consumer behavior are presented. These show that surprisingly few researchers have focused specifically on the arousal of the need to replace a product. Therefore, empirical data about motives for product replacement were acquired through a combination of qualitative investigation and a quantitative survey. This resulted in a model of factors influencing the replacement decision and in a replacement typology. Finally, possible design directions for longer lasting products were explored. It was concluded that despite the variety of replacement motivations people basically want a well functioning and up to date product that meets their altering needs. This requires the development of dynamic and flexible products, which implies designing for variability and product attachment and preparing the product for future repair or upgrading. Copyright © 2005 John Wiley & Sons, Ltd and ERP Environment.

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  • Nicole van Nes & Jacqueline Cramer, 2005. "Influencing product lifetime through product design," Business Strategy and the Environment, Wiley Blackwell, vol. 14(5), pages 286-299, September.
    • Handle: RePEc:bla:bstrat:v:14:y:2005:i:5:p:286-299
    DOI: 10.1002/bse.491
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    References listed on IDEAS

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    1. Cripps, John D & Meyer, Robert J, 1994. "Heuristics and Biases in Timing the Replacement of Durable Products," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 21(2), pages 304-318, September.
    2. Tim Cooper, 1994. "The durability of consumer durables," Business Strategy and the Environment, Wiley Blackwell, vol. 3(1), pages 23-30.
    3. Franses,Philip Hans & Paap,Richard, 2010. "Quantitative Models in Marketing Research," Cambridge Books, Cambridge University Press, number 9780521143653, September.
    4. Fernandez, Viviana P., 2001. "Observable and unobservable determinants of replacement of home appliances," Energy Economics, Elsevier, vol. 23(3), pages 305-323, May.
    5. Gilbert, Carol C. S., 1992. "A duration model of automobile ownership," Transportation Research Part B: Methodological, Elsevier, vol. 26(2), pages 97-114, April.
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    1. Sabbaghi, Mostafa & Esmaeilian, Behzad & Cade, Willie & Wiens, Kyle & Behdad, Sara, 2016. "Business outcomes of product repairability: A survey-based study of consumer repair experiences," Resources, Conservation & Recycling, Elsevier, vol. 109(C), pages 114-122.
    2. Elena Mulet & Vicente Chulvi & Marta Royo, 2022. "Analysis of attachment factors in small household EEE: An opportunity toward the circular economy," Journal of Industrial Ecology, Yale University, vol. 26(4), pages 1364-1377, August.
    3. José F. Molina‐Azorín & María D. López‐Gamero, 2016. "Mixed Methods Studies in Environmental Management Research: Prevalence, Purposes and Designs," Business Strategy and the Environment, Wiley Blackwell, vol. 25(2), pages 134-148, February.
    4. Guillard, Valérie & Le Nagard, Emmanuelle, 2018. "L'impact de l'obsolescence perçue des biens durables sur la décision de remplacement et la destinée de l'objet remplacé," ESSEC Working Papers WP1801, ESSEC Research Center, ESSEC Business School.
    5. Kathleen Jacobs & Jacob Hörisch, 2022. "The importance of product lifetime labelling for purchase decisions: Strategic implications for corporate sustainability based on a conjoint analysis in Germany," Business Strategy and the Environment, Wiley Blackwell, vol. 31(4), pages 1275-1291, May.
    6. Maria-Jesus Agost & Margarita Vergara, 2020. "Principles of Affective Design in Consumers’ Response to Sustainability Design Strategies," Sustainability, MDPI, vol. 12(24), pages 1-21, December.
    7. Sukhbir Sandhu & Lucie K. Ozanne & Clive Smallman & Ross Cullen, 2010. "Consumer driven corporate environmentalism: Fact or fiction?," Business Strategy and the Environment, Wiley Blackwell, vol. 19(6), pages 356-366, September.
    8. Flora Poppelaars & Conny Bakker & Jo van Engelen, 2020. "Design for Divestment in a Circular Economy: Stimulating Voluntary Return of Smartphones through Design," Sustainability, MDPI, vol. 12(4), pages 1-19, February.
    9. Nicolae Istudor & Ionel Dumitru & Alina Filip & Alin Stancu & Mihai Ioan Ro?ca & Andrei Canda, 2023. "Integration of Circular Economy Principles in Consumer Behaviour for Electrical and Electronic Equipment," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 25(62), pages 1-48, February.
    10. Wagner, Melissa & Curteza, Antonela & Hong, Yan & Chen, Yan & Thomassey, Sebastien & Zeng, Xianyi, 2019. "A design analysis for eco-fashion style using sensory evaluation tools: Consumer perceptions of product appearance," Journal of Retailing and Consumer Services, Elsevier, vol. 51(C), pages 253-262.
    11. Peter Byrial Jensen & Louise Møller Haase & Linda Nhu Laursen, 2021. "A Practical Approach to Companies’ Transformation toward Product Longevity: A Best-Case Study," Sustainability, MDPI, vol. 13(23), pages 1-16, December.
    12. Renske van den Berge & Lise Magnier & Ruth Mugge, 2023. "Until death do us part? In‐depth insights into Dutch consumers’ considerations about product lifetimes and lifetime extension," Journal of Industrial Ecology, Yale University, vol. 27(3), pages 908-922, June.
    13. Mohammed I. M. Ali & Pilsung Choe, 2022. "Independent User Circular Behaviors and Their Motivators and Barriers: A Review," Sustainability, MDPI, vol. 14(20), pages 1-18, October.
    14. Valérie Guillard & Emmanuelle Le Nagard, 2018. "L'impact de l'obsolescence perçue des biens durables sur la décision de remplacement et la destinée de l'objet remplacé," Working Papers hal-01718752, HAL.
    15. Ackermann, Laura & Tunn, Vivian S.C., 2024. "Careless product use in access-based services: A rebound effect and how to address it," Journal of Business Research, Elsevier, vol. 177(C).
    16. Shaorong Ji & Pang-Soong Lin, 2022. "Aesthetics of Sustainability: Research on the Design Strategies for Emotionally Durable Visual Communication Design," Sustainability, MDPI, vol. 14(8), pages 1-23, April.
    17. Merryn Haines-Gadd & Jonathan Chapman & Peter Lloyd & Jon Mason & Dzmitry Aliakseyeu, 2018. "Emotional Durability Design Nine—A Tool for Product Longevity," Sustainability, MDPI, vol. 10(6), pages 1-19, June.
    18. Lea Becker Frahm & Linda Nhu Laursen & Christian Tollestrup, 2022. "Categories and Design Properties of Inherited Long-Lasting Products," Sustainability, MDPI, vol. 14(7), pages 1-16, March.
    19. Jianfeng Wu & Chuchu Jin & Lekai Zhang & Li Zhang & Ming Li & Xuan Dong, 2021. "Emotionally Sustainable Design Toolbox: A Card-Based Design Tool for Designing Products with an Extended Life Based on the User’s Emotional Needs," Sustainability, MDPI, vol. 13(18), pages 1-19, September.

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