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L'impact de l'obsolescence perçue des biens durables sur la décision de remplacement et la destinée de l'objet remplacé

Author

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  • Valérie Guillard

    (DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique)

  • Emmanuelle Le Nagard

    (ESSEC Business School)

Abstract

This research aims to understand, define and measure the perceived obsolescence of durable goods. A qualitative study of 10 people followed by three quantitative studies of 765 people made it possible to i) define the obsolescence of a durable good owned by a consumer as his/her perception that there is a better product on the market; (ii) to measure its technological, social, ecological, market and technological dimensions and (iii) to understand its antecedents and its consequence on the intention to replace a product, as well as the destiny of the replaced product. The theoretical contributions as well as the societal and managerial implications are then discussed.

Suggested Citation

  • Valérie Guillard & Emmanuelle Le Nagard, 2018. "L'impact de l'obsolescence perçue des biens durables sur la décision de remplacement et la destinée de l'objet remplacé," Working Papers hal-01718752, HAL.
    • Handle: RePEc:hal:wpaper:hal-01718752
    Note: View the original document on HAL open archive server: https://essec.hal.science/hal-01718752
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    References listed on IDEAS

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