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Organizational Citizenship Behavior Role in Mediating the Effect of Transformational Leadership on Organizational Performance in Gold Industry of Saudi Arabia

Author

Listed:
  • Aref Abdulkarem Ali Alhasheedi

    (Al-Madinah International University Malaysia/Faculty of Finance & Admin. Science)

  • Barjoyai Bin Bardai

    (Al-Madinah International University Malaysia/Faculty of Finance & Admin. Science)

  • Maged Mustafa Mahyoub

    (Al-Madinah International University Malaysia/Faculty of Finance & Admin. Science)

Abstract

This paper mainly aims at investigating the mediating effect of organizational citizenship behaviour in the relationship between transformational leadership behaviour and organizational performance as well as the mediating effect of organizational citizenship behaviour in the relationship between psychological ownership, working environment, employee involvement, incentives, and employee motivation, and organizational performance. To achieve the objectives of the study, quantitative research approach was applied through a questionnaire specifically designed to collect primary information from the samples of the study, which consisted of (250) managers in gold shops in Jaddah. The collected data was analysed using SPSS 20.0 and Smart-PLS 3. The results showed that organization citizenship behaviour mediates the relationship between transformational leadership behaviour, psychological ownership and incentives, and organizational performance in the Saudi Arabian gold industry. Also, organization citizenship behaviour has no mediating effect on the relationship between working environment, employee involvement, employee motivation, and organizational performance in the Saudi Arabian gold industry. At the end of this study, the researcher recommended the need to encouraging the practice of organizational citizenship behaviours by developing a set of special regulations and instructions, and consider organizational citizenship behaviours as one of the important criteria in the annual performance appraisal models for employees.

Suggested Citation

  • Aref Abdulkarem Ali Alhasheedi & Barjoyai Bin Bardai & Maged Mustafa Mahyoub, 2020. "Organizational Citizenship Behavior Role in Mediating the Effect of Transformational Leadership on Organizational Performance in Gold Industry of Saudi Arabia," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 7(7), pages 237-249, July.
    • Handle: RePEc:bjc:journl:v:7:y:2020:i:7:p:237-249
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    References listed on IDEAS

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    3. Ashraf Mohammad Alfandi & Mohammad Shabieb Alkahsawneh, 2014. "The Role of the Incentives and Reward System in Enhancing Employee's Performance “A Case of Jordanian Travel and Tourism Institutions"," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 4(4), pages 326-341, April.
    4. Mohammed T. Abusharbeh & Hanan Hasan Nazzal, 2018. "The Impact of Motivations on Employees Performance: Case Study from Palestinian Commercial Banks," International Business Research, Canadian Center of Science and Education, vol. 11(4), pages 142-153, April.
    5. Jesse W. Campbell & Hyunkuk Lee & Tobin Im, 2016. "At the Expense of others: Altruistic helping behaviour, performance management and transformational leadership," Public Management Review, Taylor & Francis Journals, vol. 18(6), pages 795-818, July.
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