IDEAS home Printed from https://ideas.repec.org/a/bec/imsber/v9y2017i2p225-254.html
   My bibliography  Save this article

Indirect Effects of FNE and POP on Emotional Exhaustion: The Role of Facades of Conformity

Author

Listed:
  • Mansoor Anjum

    (International Islamic University, Islamabad)

  • Syed Zulfiqar Ali Shah

    (International Islamic University, Islamabad)

Abstract

Facades of Conformity are termed as false representations created by employees to appear as if they embrace organizational values. The phenomenon demonstrates that apparent value congruence does not imply actual value congruence. Analysis of data from 322 employees of 4 services sector organizations situated in Rawalpindi and Islamabad, using Structural Equation Modelling technique, revealed that Fear of Negative Evaluation (FNE) and Perception of Politics (POP) are possible predictors of façade creation, which leads to emotional exhaustion. Evidence suggests that façade creation also mediates the relationships of fear of negative evaluation and perception of politics with emotional exhaustion. Drawing on the findings, we discussed some theoretical and practical implications. We also discussed some limitations and future directions in the end.

Suggested Citation

  • Mansoor Anjum & Syed Zulfiqar Ali Shah, 2017. "Indirect Effects of FNE and POP on Emotional Exhaustion: The Role of Facades of Conformity," Business & Economic Review, Institute of Management Sciences, Peshawar, Pakistan, vol. 9(2), pages 225-254, June.
    • Handle: RePEc:bec:imsber:v:9:y:2017:i:2:p:225-254
    DOI: dx.doi.org/10.22547/BER/9.2.10
    as

    Download full text from publisher

    File URL: http://imsciences.edu.pk/files/journals/2017-vol-2/New%2010.pdf
    Download Restriction: no
    File URL: https://libkey.io/dx.doi.org/10.22547/BER/9.2.10?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Aryee, Samuel & Chen, Zhen Xiong & Budhwar, Pawan S., 2004. "Exchange fairness and employee performance: An examination of the relationship between organizational politics and procedural justice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 94(1), pages 1-14, May.
    2. Yei-Yi Chen & WenChang Fang, 2008. "The Moderating Effect of Impression Management on the Organizational Politics–Performance Relationship," Journal of Business Ethics, Springer, vol. 79(3), pages 263-277, May.
    3. Jam, Farooq Ahmed & Donia, Magda B L & Raja, Usman & Ling, Chong Hui, 2017. "A time-lagged study on the moderating role of overall satisfaction in perceived politics: Job outcomes relationships," Journal of Management & Organization, Cambridge University Press, vol. 23(3), pages 321-336, May.
    4. Tepper, Bennett J., 2001. "Health Consequences of Organizational Injustice: Tests of Main and Interactive Effects," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(2), pages 197-215, November.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Tuvana Cüre & Emel Esen & Arzu Özsözgün Çalışkan, 2020. "Impression Management in Graphical Representation of Economic, Social, and Environmental Issues: An Empirical Study," Sustainability, MDPI, vol. 12(1), pages 1-16, January.
    2. Lau, Patricia Yin Yin & Tong, Jane L.Y. Terpstra & Lien, Bella Ya-Hui & Hsu, Yen-Chen & Chong, Chooi Ling, 2017. "Ethical work climate, employee commitment and proactive customer service performance: Test of the mediating effects of organizational politics," Journal of Retailing and Consumer Services, Elsevier, vol. 35(C), pages 20-26.
    3. Hua Song & Yudong Yang & Zheng Tao, 2020. "How different types of financial service providers support small- and medium- enterprises under the impact of COVID-19 pandemic: from the perspective of expectancy theory," Frontiers of Business Research in China, Springer, vol. 14(1), pages 1-27, December.
    4. Alder, G. Stoney & Ambrose, Maureen L., 2005. "An examination of the effect of computerized performance monitoring feedback on monitoring fairness, performance, and satisfaction," Organizational Behavior and Human Decision Processes, Elsevier, vol. 97(2), pages 161-177, July.
    5. Ki-Seoung Lee & Yoon-Seo Kim & Hyoung-Chul Shin, 2023. "Effect of Hotel Employees’ Organizational Politics Perception on Organizational Silence, Organizational Cynicism, and Innovation Resistance," Sustainability, MDPI, vol. 15(5), pages 1-12, March.
    6. N. Sharon Hill & Myeong-Gu Seo & Jae Hyeung Kang & M. Susan Taylor, 2012. "Building Employee Commitment to Change Across Organizational Levels: The Influence of Hierarchical Distance and Direct Managers' Transformational Leadership," Organization Science, INFORMS, vol. 23(3), pages 758-777, June.
    7. Carsten Sauer & Peter Valet & Stefan Liebig, 2013. "The Impact of within and between Occupational Inequalities on People's Justice Perceptions towards Their Own Earnings," SOEPpapers on Multidisciplinary Panel Data Research 567, DIW Berlin, The German Socio-Economic Panel (SOEP).
    8. Yuquan Li, 2022. "When Employees Experience Mistreatment by Customers: The Buffering Effect of Supportive Organizational Climate and Implications of Withdrawal Behaviors," Digital Transformation: The Harmonic Convergence of People, Culture, Process, and Technology in the New Normal,, ToKnowPress.
    9. Agarwal, Upasna A & Gupta, Megha & Cooke, Fang Lee, 2022. "Knowledge hide and seek: Role of ethical leadership, self-enhancement and job-involvement," Journal of Business Research, Elsevier, vol. 141(C), pages 770-781.
    10. Robert Giacalone & Mark Promislo, 2010. "Unethical and Unwell: Decrements in Well-Being and Unethical Activity at Work," Journal of Business Ethics, Springer, vol. 91(2), pages 275-297, January.
    11. Rafiullah Noori & Shandana Shoaib & Bahaudin G. Mujtaba, 2023. "Antecedents and Consequences of Perception of Organizational Politics: Empirical Evidence for Public Sector Universities in Eastern Afghanistan," Public Organization Review, Springer, vol. 23(4), pages 1477-1503, December.
    12. George Gotsis & Zoe Kortezi, 2010. "Ethical Considerations in Organizational Politics: Expanding the Perspective," Journal of Business Ethics, Springer, vol. 93(4), pages 497-517, June.
    13. Mélanie Roussy & Michelle Rodrigue, 2018. "Internal Audit: Is the ‘Third Line of Defense’ Effective as a Form of Governance? An Exploratory Study of the Impression Management Techniques Chief Audit Executives Use in Their Annual Accountability," Journal of Business Ethics, Springer, vol. 151(3), pages 853-869, September.
    14. Daniel Simon Schaebs, 2021. "Contemporary e-Government for Smart Tax Authorities," Economy for a New Normal: Digitalisation and Human Relations in Business and Education,, ToKnowPress.
    15. Scheuerman, Heather L., 2013. "The relationship between injustice and crime: A general strain theory approach," Journal of Criminal Justice, Elsevier, vol. 41(6), pages 375-385.
    16. Christ, Margaret H. & Vance, Thomas W., 2018. "Cascading controls: The effects of managers’ incentives on subordinate effort to help or harm," Accounting, Organizations and Society, Elsevier, vol. 65(C), pages 20-32.
    17. Triana Fitriastuti & Pipiet Larasatie & Alex Vanderstraeten, 2021. "Please Like Me: Ingratiation as a Moderator of the Impact of the Perception of Organizational Politics on Job Satisfaction," IJERPH, MDPI, vol. 18(14), pages 1-15, July.
    18. Yeonu Lee, 2017. "Women Workforce in the Korean Context," International Review of Management and Marketing, Econjournals, vol. 7(1), pages 403-412.
    19. Li, Chaoping & Zhao, Hao & Begley, Thomas M., 2015. "Transformational leadership dimensions and employee creativity in China: A cross-level analysis," Journal of Business Research, Elsevier, vol. 68(6), pages 1149-1156.
    20. Rosanas, Josep Mª & Cugueró-Escofet, Natalia, 2016. "Leadership, Ethics, Prudence and Justice: Prudence Alone Is not Enough for Decision-Makers," IESE Research Papers D/1144, IESE Business School.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bec:imsber:v:9:y:2017:i:2:p:225-254. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Attaullah Shah (email available below). General contact details of provider: https://edirc.repec.org/data/imspepk.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.