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A Review of Workplace Well-Being and Employee Performance of Public Sector in Malaysia

Author

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  • Ismasuriyati Ismail

    (Arshad Ayub Graduate Business School, Universiti Teknologi MARA, Shah Alam, Selangor, Malaysia)

  • Wan Kalthom Yahya

    (Faculty of Business and Management, Universiti Teknologi MARA, Melaka Branch, Alor Gajah Campus, Malaysia)

  • Hasnizawati Hashim

    (Faculty of Business and Management, Universiti Teknologi MARA, Pahang Branch, Raub Campus, Malaysia)

Abstract

This paper reviews the literature on employee performance in the public sector to understand leadership values, enhance workplace productivity, and reduce absenteeism. The study targets administrative public officials from the Managerial Level in Federal Ministries, excluding top management. Literature gaps are highlighted as the basis for the proposed framework and theories. This study evaluates the link between quality of working life, emotional demands, value-based leadership, and employee performance. This aligns with the Job Demands-Resource (JD-R) Theory, which highlights the impact of job demands and resources on workplace dynamics. By illustrating these links, the framework enhances understanding of how these elements affect employee performance. The constructs will be assessed using a seven-point Likert Scale, which ranges from “Strongly Disagree†to “Strongly Agree†, with data collection and response collection conducted online. The preliminary data will be analysed using SPSS 29.0 and PLS-SEM 4.0, with a basic random sample method. The literature review identifies research gaps in the JD-R theory, emphasising the significance of well-being and motivation as predictors of employee performance. It also highlights the scarcity of empirical studies on value-based leadership’s impact on Malaysian public sector employees. It was concluded that the literature review reveals the importance of studying employee performance in the public sector, representing a new context in Malaysian employee performance research.

Suggested Citation

  • Ismasuriyati Ismail & Wan Kalthom Yahya & Hasnizawati Hashim, 2024. "A Review of Workplace Well-Being and Employee Performance of Public Sector in Malaysia," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(14), pages 249-259, November.
  • Handle: RePEc:bcp:journl:v:8:y:2024:i:14:p:249-259
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    References listed on IDEAS

    as
    1. Sabine Kaiser & Joshua Patras & Frode Adolfsen & Astrid M. Richardsen & Monica Martinussen, 2020. "Using the Job Demands–Resources Model to Evaluate Work-Related Outcomes Among Norwegian Health Care Workers," SAGE Open, , vol. 10(3), pages 21582440209, July.
    2. Ahmed Kamassi & Loutfi Boulahlib & NoorHazilah Abd Manaf & Azura Omar, 2019. "Emotional labour strategies and employee performance: the role of emotional intelligence," Management Research Review, Emerald Group Publishing Limited, vol. 43(2), pages 133-149, August.
    3. Ahmed Kamassi & Loutfi Boulahlib & NoorHazilah Abd Manaf & Azura Omar, 2019. "Emotional labour strategies and employee performance: the role of emotional intelligence," Management Research Review, Emerald Group Publishing Limited, vol. 43(2), pages 133-149, August.
    4. Aymen Asif & Kashif Rathore, 2021. "Behavioral Drivers of Performance in Public-Sector Organizations: A Literature Review," SAGE Open, , vol. 11(1), pages 21582440219, February.
    5. Ji Eun Kim & Jeong Hoon Park & Soo Hyun Park, 2019. "Anger Suppression and Rumination Sequentially Mediates the Effect of Emotional Labor in Korean Nurses," IJERPH, MDPI, vol. 16(5), pages 1-9, March.
    6. Silvia Lorincová & Peter Štarchoň & Dagmar Weberová & Miloš Hitka & Martina Lipoldová, 2019. "Employee Motivation as a Tool to Achieve Sustainability of Business Processes," Sustainability, MDPI, vol. 11(13), pages 1-15, June.
    7. Mohammed Ali Yousef Yamin & Mohamed Sultan Mahasneh, 2018. "The Impact of Values-based Leadership on Ethical Loyalty in Saudi Arabian Health Organizations," International Review of Management and Marketing, Econjournals, vol. 8(3), pages 6-13.
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