Relationship Between Work-Life Balance and Organizational Citizenship Behaviour

This study aims to examine the relationship between work-life balance (WLB) and organizational citizenship Behaviour (OCB) among nurses in a hospital at Malaysia. The work-life balance dimensions were identified and involved the nature of work, work flexibility, workload, compensation, organizational support, and personal life. The organizational citizenship Behaviour dimensions involved altruism, conscientiousness, sportsmanship, courtesy, and civic virtue. The cross-sectional study was conducted by using quantitative methods, and the nurses in a hospital were selected as target respondents. The online survey questionnaires were distributed to the respondents through google forms. A total of 160 questionnaires were distributed and 116 responded, which showed the return rate of the survey was 72.50%. Statistical Package for the Social Science version 29 (SPSS version 29) application is used to analyses the descriptive analysis included the mean score, frequency, standard deviation, and percentage to determine the level of work-life balance (WLB) and organizational citizenship Behaviour (OCB) among respondents. The inferential analysis which is the Pearson Correlation was used to examine the relationship between two variables. The findings showed the respondents’ WLB and OCB levels at a high level. Meanwhile, there was a positive, significant and moderate relationship between WLB and OCB. The researchers recommended the organization to regularly monitor employee satisfaction and having feedback sessions to enhance the high level of WLB and OCB and lastly the researchers suggested to the future researchers to explore the same topic with a broader sample encompassing diverse industries to enhance the study’s generalizability.