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Managing intellectuals: Reaping the most and the best of knowledge workers in the post-COVID world

Author

Listed:
  • Arzu Atan

    (World Peace University, Nicosia)

  • Tarik Atan

    (Cyprus International University)

Abstract

The COVID-19 crisis forced massive changes in work practices, channeling most of the activities to digital/remote work paradigms almost overnight. In this post-COVID locked-in world, traditional top-down control and command mechanisms simply ceased to exist. Profoundly different approaches and understandings became necessary to reap the most and the best outcomes from workers. In this new paradigm, cultivating organisational citizenship behaviors might be the most – if not only – viable way to ensure comprehensive results and sustained success. That necessitates a highly rooted insight into the influences of leadership styles. This article discusses the constructs of transactional leadership and transformational leadership styles. Contextualisation of the data patterns investigates the interrelationships between these two styles by comparing and contradicting their effects on organisational citizenship behaviors. It explains how these two approaches work in tandem for better results, mutually enabling each other, like the two legs of an athlete, where the lack of one profoundly cripples the outcomes, making the other ineffective as well. Using a survey inquiring about the perceptions of online knowledge workers, a three-step analysis was conducted and, as a result, established a robust argument that these two leadership styles are not paradoxical; they need not be mutually exclusive or contradicting can enable and complement each other. This finding is crucial for managing knowledge workers and knowledge workers as managers.

Suggested Citation

  • Arzu Atan & Tarik Atan, 2023. "Managing intellectuals: Reaping the most and the best of knowledge workers in the post-COVID world," E&M Economics and Management, Technical University of Liberec, Faculty of Economics, vol. 26(4), pages 38-50, December.
  • Handle: RePEc:bbl:journl:v:26:y:2023:i:4:p:38-50
    DOI: 10.15240/tul/001/2023-4-003
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    References listed on IDEAS

    as
    1. Youngsam Cho & Mannsoo Shin & Tejinder K. Billing & Rabi S. Bhagat, 2019. "Transformational leadership, transactional leadership, and affective organizational commitment: a closer look at their relationships in two distinct national contexts," Asian Business & Management, Palgrave Macmillan, vol. 18(3), pages 187-210, July.
    2. Igor Knez & Daniel Hjärpe & Mari Bryngelsson, 2019. "Predicting Organizational Citizenship Behavior: The Role of Work-Related Self," SAGE Open, , vol. 9(2), pages 21582440198, May.
    3. ., 1999. "Water Management and the Challenges of the 21st Century," Chapters, in: Water Management in the 21st Century, chapter 6, pages 184-198, Edward Elgar Publishing.
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    More about this item

    Keywords

    Management; organisational citizenship behaviors; transformational leadership; transactional leadership; knowledge workers; complementary;
    All these keywords.

    JEL classification:

    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
    • D89 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Other
    • J29 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Other
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M19 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Other
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management

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