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The Road to "Root Cause": Shop-Floor Problem-Solving at Three Auto Assembly Plants

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Cited by:

  1. Andrea Furlan & Ambra Galeazzo & Adriano Paggiaro, 2019. "Organizational and Perceived Learning in the Workplace: A Multilevel Perspective on Employees’ Problem Solving," Organization Science, INFORMS, vol. 30(2), pages 280-297, March.
  2. Kher, Hemant V. & Kydd, Christine T. & O'Brien, Terrence M., 2017. "Evolution of product quality in European, Japanese and US automotive firms: An exploratory longitudinal analysis," Omega, Elsevier, vol. 73(C), pages 29-36.
  3. R Volkema, 2009. "Natural language and the art and science of problem/opportunity formulation: a transportation planning case analysis," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 60(10), pages 1360-1372, October.
  4. Maria R. Ibanez & Jonathan R. Clark & Robert S. Huckman & Bradley R. Staats, 2018. "Discretionary Task Ordering: Queue Management in Radiological Services," Management Science, INFORMS, vol. 64(9), pages 4389-4407, September.
  5. de Mast, Jeroen, 2011. "The tactical use of constraints and structure in diagnostic problem solving," Omega, Elsevier, vol. 39(6), pages 702-709, December.
  6. Gwendolyn K. Lee & Robert E. Cole, 2003. "From a Firm-Based to a Community-Based Model of Knowledge Creation: The Case of the Linux Kernel Development," Organization Science, INFORMS, vol. 14(6), pages 633-649, December.
  7. Salo V. Coslovsky, 2011. "Relational regulation in the Brazilian Ministério Publico: The organizational basis of regulatory responsiveness," Regulation & Governance, John Wiley & Sons, vol. 5(1), pages 70-89, March.
  8. Cho, Young Sik & Linderman, Kevin, 2019. "Metacognition-based process improvement practices," International Journal of Production Economics, Elsevier, vol. 211(C), pages 132-144.
  9. Henrik Saabye & Thomas Borup Kristensen & Brian Vejrum Wæhrens, 2020. "Real-Time Data Utilization Barriers to Improving Production Performance: An In-depth Case Study Linking Lean Management and Industry 4.0 from a Learning Organization Perspective," Sustainability, MDPI, vol. 12(21), pages 1-21, October.
  10. Gopesh Anand & John Gray & Enno Siemsen, 2012. "Decay, Shock, and Renewal: Operational Routines and Process Entropy in the Pharmaceutical Industry," Organization Science, INFORMS, vol. 23(6), pages 1700-1716, December.
  11. Luca Berchicci & Nilanjana Dutt & Will Mitchell, 2019. "Knowledge Sources and Operational Problems: Less Now, More Later," Organization Science, INFORMS, vol. 30(5), pages 1030-1053, September.
  12. David C. Hall & Tracy D. Johnson-Hall, 2017. "Learning from Conformance Quality Failures That Triggered Product Recalls: The Role of Direct and Indirect Experience," Journal of Supply Chain Management, Institute for Supply Management, vol. 53(4), pages 13-36, October.
  13. Özgecan Koçak & Phanish Puranam, 2022. "Separated by a Common Language: How the Nature of Code Differences Shapes Communication Success and Code Convergence," Management Science, INFORMS, vol. 68(7), pages 5287-5310, July.
  14. Massimo Sargiacomo, 2018. "Accounting, the ‘Art of Interessment’ and the ‘Good Spokesperson’: innovation in action in luxury high fashion (1959–1979)," Accounting History Review, Taylor & Francis Journals, vol. 28(1-2), pages 85-127, May.
  15. Gerald Mc Dermott, 2005. "The Politics of Institutional Renovation and Economic Upgrading: Lessons from the Argentine Wine Industry," William Davidson Institute Working Papers Series 817, William Davidson Institute at the University of Michigan.
  16. Gerald A. McDermott, 2007. "The Politics of Institutional Renovation and Economic Upgrading: Recombining the Vines That Bind in Argentina," Politics & Society, , vol. 35(1), pages 103-144, March.
  17. Marshall Fisher, 2007. "Strengthening the Empirical Base of Operations Management," Manufacturing & Service Operations Management, INFORMS, vol. 9(4), pages 368-382, December.
  18. Marshall Fisher & Marcelo Olivares & Bradley R. Staats, 2020. "Why Empirical Research Is Good for Operations Management, and What Is Good Empirical Operations Management?," Manufacturing & Service Operations Management, INFORMS, vol. 22(1), pages 170-178, January.
  19. Nilanjana Dutt & Andrew A. King, 2014. "The Judgment of Garbage: End-of-Pipe Treatment and Waste Reduction," Management Science, INFORMS, vol. 60(7), pages 1812-1828, July.
  20. Eric von Hippel & Georg von Krogh, 2016. "CROSSROADS—Identifying Viable “Need–Solution Pairs”: Problem Solving Without Problem Formulation," Organization Science, INFORMS, vol. 27(1), pages 207-221, February.
  21. Matin Mohaghegh & Andreas Größler, 2020. "The Dynamics of Operational Problem-Solving: A Dual-Process Approach," Systemic Practice and Action Research, Springer, vol. 33(1), pages 27-54, February.
  22. Pamela R. Haunschild & Mooweon Rhee, 2004. "The Role of Volition in Organizational Learning: The Case of Automotive Product Recalls," Management Science, INFORMS, vol. 50(11), pages 1545-1560, November.
  23. Krishnan, Murugappa (Murgie) & Srinivasan, Ashok, 2007. "How do shop-floor supervisors allocate their time?," International Journal of Production Economics, Elsevier, vol. 105(1), pages 97-115, January.
  24. Adrian S. Choo & Kevin W. Linderman & Roger G. Schroeder, 2007. "Method and Psychological Effects on Learning Behaviors and Knowledge Creation in Quality Improvement Projects," Management Science, INFORMS, vol. 53(3), pages 437-450, March.
  25. Gerald A. McDermott, 2004. "The Politics of Institutional Learning and Creation: Bank Crises and Supervision in East Central Europe," William Davidson Institute Working Papers Series wp726, William Davidson Institute at the University of Michigan.
  26. Neirotti, Paolo & Pesce, Danilo & Battaglia, Daniele, 2021. "Algorithms for operational decision-making: An absorptive capacity perspective on the process of converting data into relevant knowledge," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
  27. Gary Low, 2012. "Will firms consider a European optional instrument in contract law?," European Journal of Law and Economics, Springer, vol. 33(3), pages 521-540, June.
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