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Real-Time Data Utilization Barriers to Improving Production Performance: An In-depth Case Study Linking Lean Management and Industry 4.0 from a Learning Organization Perspective

Author

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  • Henrik Saabye

    (Department of Materials and Production, Aalborg University, 9000 Aalborg, Denmark)

  • Thomas Borup Kristensen

    (Aalborg University Business School, Aalborg University, 9000 Aalborg, Denmark)

  • Brian Vejrum Wæhrens

    (Department of Materials and Production, Aalborg University, 9000 Aalborg, Denmark)

Abstract

This study presents empirical evidence for the ongoing discussion about the link between Lean Management (LM) and industry 4.0 (I4.0) by exploring a non-technical perspective on how manufacturers can capitalize on their technological investments. The paper, therefore, studies the link between LM and I4.0 from a learning organization (LO) perspective by examining the implementation, commissioning, and utilization of a real-time operational data gathering system at a Danish building material manufacturer. This six months in-depth case study finds that for the manufacturer to utilize real-time operational data from a LO perspective, several barriers must be addressed: problem solving that is not initiated by operators, operators who do not have second-order problem-solving abilities, operators who perceive the new real-time data technology as coercive, poor learning environments and processes, and a lack of leadership that supports learning. This study can help practitioners understand the importance of balance, the prevalent technocentric focus when implementing new I4.0 technologies with a LO focus. Furthermore, the study provides practitioners with a list of specific barriers from a LO perspective to be mindful of when aiming to combine LM and I4.0 to improve production performance.

Suggested Citation

  • Henrik Saabye & Thomas Borup Kristensen & Brian Vejrum Wæhrens, 2020. "Real-Time Data Utilization Barriers to Improving Production Performance: An In-depth Case Study Linking Lean Management and Industry 4.0 from a Learning Organization Perspective," Sustainability, MDPI, vol. 12(21), pages 1-21, October.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:21:p:8757-:d:432742
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    References listed on IDEAS

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    1. Varun Tripathi & Somnath Chattopadhyaya & Alok Bhadauria & Shubham Sharma & Changhe Li & Danil Yurievich Pimenov & Khaled Giasin & Sunpreet Singh & Girish Dutt Gautam, 2021. "An Agile System to Enhance Productivity through a Modified Value Stream Mapping Approach in Industry 4.0: A Novel Approach," Sustainability, MDPI, vol. 13(21), pages 1-31, October.

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