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The Performance Effects of Complementarities Between Information Systems, Marketing, Manufacturing, and Supply Chain Processes

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Cited by:

  1. Elliot Bendoly & Christopher S. Tang, 2021. "Responsive and Flexible Manufacturing Ecosystems: Stand‐by Capability, Hybrid Manufacturing Approaches, and Reshoring," Production and Operations Management, Production and Operations Management Society, vol. 30(10), pages 3831-3833, October.
  2. Worm, Stefan & Srivastava, Rajendra K., 2014. "Impact of component supplier branding on profitability," International Journal of Research in Marketing, Elsevier, vol. 31(4), pages 409-424.
  3. Elliot Bendoly & Christopher S. Tang, 2021. "Responsive and Flexible Manufacturing Ecosystems: Stand‐by Capability, Hybrid Manufacturing Approaches, and Reshoring," Production and Operations Management, Production and Operations Management Society, vol. 30(7), pages 2343-2345, July.
  4. Chenzhang Bao & Indranil R. Bardhan, 2022. "Performance of Accountable Care Organizations: Health Information Technology and Quality–Efficiency Trade-Offs," Information Systems Research, INFORMS, vol. 33(2), pages 697-717, June.
  5. Abhay Nath Mishra & Ritu Agarwal, 2010. "Technological Frames, Organizational Capabilities, and IT Use: An Empirical Investigation of Electronic Procurement," Information Systems Research, INFORMS, vol. 21(2), pages 249-270, June.
  6. Kyu Kim, Kyung & Yul Ryoo, Sung & Dug Jung, Myung, 2011. "Inter-organizational information systems visibility in buyer-supplier relationships: The case of telecommunication equipment component manufacturing industry," Omega, Elsevier, vol. 39(6), pages 667-676, December.
  7. Candi, Marina & Beltagui, Ahmad, 2019. "Effective use of 3D printing in the innovation process," Technovation, Elsevier, vol. 80, pages 63-73.
  8. Bin Huang & Todd M. Schmit & Xiangzhi Kong, 2022. "Higher Member Heterogeneity imporoves Cooperative Performance? Evidence from Cooperative Unions in China," Applied Economics and Policy Working Paper Series 322843, Cornell University, Department of Applied Economics and Management.
  9. Elliot Bendoly & Christopher S. Tang, 2021. "Responsive and Flexible Manufacturing Ecosystems: Stand‐by Capability, Hybrid Manufacturing Approaches, and Reshoring," Production and Operations Management, Production and Operations Management Society, vol. 30(8), pages 2787-2789, August.
  10. Zhuo (June) Cheng & Barrie R. Nault, 2012. "Relative Industry Concentration and Customer-Driven IT Spillovers," Information Systems Research, INFORMS, vol. 23(2), pages 340-355, June.
  11. Han, Jeong Hugh & Wang, Yingli & Naim, Mohamed, 2017. "Reconceptualization of information technology flexibility for supply chain management: An empirical study," International Journal of Production Economics, Elsevier, vol. 187(C), pages 196-215.
  12. Annarelli, Alessandro & Battistella, Cinzia & Nonino, Fabio & Parida, Vinit & Pessot, Elena, 2021. "Literature review on digitalization capabilities: Co-citation analysis of antecedents, conceptualization and consequences," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
  13. Zand, Fardad & Van Beers, Cees & Van Leeuwen, George, 2011. "Information technology, organizational change and firm productivity: A panel study of complementarity effects and clustering patterns in Manufacturing and Services," MPRA Paper 46469, University Library of Munich, Germany.
  14. Joanna Ho & Feng Tian & Anne Wu & Sean Xin Xu, 2017. "Seeking Value Through Deviation? Economic Impacts of IT Overinvestment and Underinvestment," Information Systems Research, INFORMS, vol. 28(4), pages 850-862, December.
  15. Terence J. V. Saldanha & Abhishek Kathuria & Jiban Khuntia & Benn R. Konsynski, 2022. "Ghosts in the Machine: How Marketing and Human Capital Investments Enhance Customer Growth When Innovative Services Leverage Self-Service Technologies," Information Systems Research, INFORMS, vol. 33(1), pages 76-109, March.
  16. Sunday Adekunle Aduloju, 2014. "Information Technology Managerial Capabilities and Customer Service Performance Among Insurance Firms in Nigeria," SAGE Open, , vol. 4(4), pages 21582440145, December.
  17. Rönnberg Sjödin, David & Parida, Vinit & Kohtamäki, Marko, 2016. "Capability configurations for advanced service offerings in manufacturing firms: Using fuzzy set qualitative comparative analysis," Journal of Business Research, Elsevier, vol. 69(11), pages 5330-5335.
  18. Sundar Bharadwaj, 2015. "Developing new marketing strategy theory: addressing the limitations of a singular focus on firm financial performance," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 5(3), pages 98-102, December.
  19. Roberts, Nicholas, 2015. "Absorptive capacity, organizational antecedents, and environmental dynamism," Journal of Business Research, Elsevier, vol. 68(11), pages 2426-2433.
  20. Zhuo (June) Cheng & Arun Rai & Feng Tian & Sean Xin Xu, 2021. "Social Learning in Information Technology Investment: The Role of Board Interlocks," Management Science, INFORMS, vol. 67(1), pages 547-576, January.
  21. Elliot Bendoly & Christopher S. Tang, 2021. "Responsive and Flexible Manufacturing Ecosystems: Stand‐by Capability, Hybrid Manufacturing Approaches, and Reshoring," Production and Operations Management, Production and Operations Management Society, vol. 30(5), pages 1550-1552, May.
  22. Terence J. V. Saldanha & Dongwon Lee & Sunil Mithas, 2020. "Aligning Information Technology and Business: The Differential Effects of Alignment During Investment Planning, Delivery, and Change," Information Systems Research, INFORMS, vol. 31(4), pages 1260-1281, December.
  23. Yen-Chun Chou & Benjamin B. M. Shao, 2023. "An Empirical Study of Information Technology Capabilities to Enable Value Chain Activities and Interfaces," Information Systems Frontiers, Springer, vol. 25(4), pages 1533-1547, August.
  24. Kadic-Maglajlic, Selma & Boso, Nathaniel & Micevski, Milena, 2018. "How internal marketing drive customer satisfaction in matured and maturing European markets?," Journal of Business Research, Elsevier, vol. 86(C), pages 291-299.
  25. Jinnan Wu & Nianxin Wang & Zhining Wang, 2017. "Impact of information technology capability on financial performance during the period of economic downturn: the case of Chinese listed companies," Electronic Commerce Research, Springer, vol. 17(3), pages 403-423, September.
  26. Elliot Bendoly & Christopher S. Tang, 2021. "Responsive and Flexible Manufacturing Ecosystems: Stand‐by Capability, Hybrid Manufacturing Approaches, and Reshoring," Production and Operations Management, Production and Operations Management Society, vol. 30(9), pages 3322-3324, September.
  27. Sung Yul Ryoo & Chulmo Koo, 2013. "Green practices-IS alignment and environmental performance: The mediating effects of coordination," Information Systems Frontiers, Springer, vol. 15(5), pages 799-814, November.
  28. Asterios Stroumpoulis & Evangelia Kopanaki & George Karaganis, 2021. "Examining the Relationship between Information Systems, Sustainable SCM, and Competitive Advantage," Sustainability, MDPI, vol. 13(21), pages 1-21, October.
  29. Chi, Maomao & Wang, Weijun & Lu, Xinyuan & George, Joey F., 2018. "Antecedents and outcomes of collaborative innovation capabilities on the platform collaboration environment," International Journal of Information Management, Elsevier, vol. 43(C), pages 273-283.
  30. Anindita Chakravarty, 2023. "Review of Marketing Relevant Real Activity Manipulation," Customer Needs and Solutions, Springer;Institute for Sustainable Innovation and Growth (iSIG), vol. 10(1), pages 1-16, December.
  31. T. Ravichandran & Simona Ileana Giura, 2019. "Knowledge Transfers in Alliances: Exploring the Facilitating Role of Information Technology," Information Systems Research, INFORMS, vol. 30(3), pages 726-744, September.
  32. Chaitanya Sambhara & Arun Rai & Sean Xin Xu, 2022. "Configuring the Enterprise Systems Portfolio: The Role of Information Risk," Information Systems Research, INFORMS, vol. 33(2), pages 446-463, June.
  33. Chun-Hsun Chen & Yu-Li Lan & Wei-Pang Yang & Fang-Ming Hsu & Chin-Lon Lin & Hsing-Chu Chen, 2019. "Exploring the Impact of a Telehealth Care System on Organizational Capabilities and Organizational Performance from a Resource-Based Perspective," IJERPH, MDPI, vol. 16(20), pages 1-14, October.
  34. Jebum Pyun & Jin Sung Rha, 2021. "Review of Research on Digital Supply Chain Management Using Network Text Analysis," Sustainability, MDPI, vol. 13(17), pages 1-24, September.
  35. Liu, Sen & Chan, Felix T.S. & Yang, Junai & Niu, Ben, 2018. "Understanding the effect of cloud computing on organizational agility: An empirical examination," International Journal of Information Management, Elsevier, vol. 43(C), pages 98-111.
  36. Liu, Yang & Zhu, Qinghua & Seuring, Stefan, 2017. "Linking capabilities to green operations strategies: The moderating role of corporate environmental proactivity," International Journal of Production Economics, Elsevier, vol. 187(C), pages 182-195.
  37. Yizhou Chu & Maomao Chi & Weijun Wang & Bo Luo, 2019. "The Impact of Information Technology Capabilities of Manufacturing Enterprises on Innovation Performance: Evidences from SEM and fsQCA," Sustainability, MDPI, vol. 11(21), pages 1-17, October.
  38. Stefan Worm & Sundar G. Bharadwaj & Wolfgang Ulaga & Werner J. Reinartz, 2017. "When and why do customer solutions pay off in business markets?," Journal of the Academy of Marketing Science, Springer, vol. 45(4), pages 490-512, July.
  39. Arnold, Vicky & Benford, Tanya & Canada, Joseph & Sutton, Steve G., 2015. "Leveraging integrated information systems to enhance strategic flexibility and performance: The enabling role of enterprise risk management," International Journal of Accounting Information Systems, Elsevier, vol. 19(C), pages 1-16.
  40. Adel Ben Khalifa, 2019. "Direct and Complementary Effects of Investment in Knowledge-Based Economy on Innovation Performance in Tunisian Firms," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 10(2), pages 561-589, June.
  41. Ravi Aron & Shantanu Dutta & Ramkumar Janakiraman & Praveen A. Pathak, 2011. "The Impact of Automation of Systems on Medical Errors: Evidence from Field Research," Information Systems Research, INFORMS, vol. 22(3), pages 429-446, September.
  42. Jifeng Mu & Jonathan Z. Zhang, 2021. "Seller marketing capability, brand reputation, and consumer journeys on e-commerce platforms," Journal of the Academy of Marketing Science, Springer, vol. 49(5), pages 994-1020, September.
  43. Gunasekaran, Angappa & Subramanian, Nachiappan & Papadopoulos, Thanos, 2017. "Information technology for competitive advantage within logistics and supply chains: A review," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 99(C), pages 14-33.
  44. Sundar Bharadwaj, 2015. "Developing new marketing strategy theory: addressing the limitations of a singular focus on firm financial performance," AMS Review, Springer;Academy of Marketing Science, vol. 5(3), pages 98-102, December.
  45. Elliot Bendoly & Anandhi Bharadwaj & Sundar Bharadwaj, 2012. "Complementary Drivers of New Product Development Performance: Cross‐Functional Coordination, Information System Capability, and Intelligence Quality," Production and Operations Management, Production and Operations Management Society, vol. 21(4), pages 653-667, July.
  46. Liang, Xiaoning & Li, Guoxin & Zhang, Hao & Nolan, Eimear & Chen, Fadong, 2022. "Firm performance and marketing analytics in the Chinese context: A contingency model," Journal of Business Research, Elsevier, vol. 141(C), pages 589-599.
  47. Prasanna Tambe & Lorin M. Hitt & Erik Brynjolfsson, 2012. "The Extroverted Firm: How External Information Practices Affect Innovation and Productivity," Management Science, INFORMS, vol. 58(5), pages 843-859, May.
  48. Taha Havakhor & Rajiv Sabherwal & Zachary R. Steelman & Sanjiv Sabherwal, 2019. "Relationships Between Information Technology and Other Investments: A Contingent Interaction Model," Service Science, INFORMS, vol. 30(1), pages 291-305, March.
  49. Elliot Bendoly & Christopher S. Tang, 2021. "Responsive and Flexible Manufacturing Ecosystems: Stand‐by Capability, Hybrid Manufacturing Approaches, and Reshoring," Production and Operations Management, Production and Operations Management Society, vol. 30(6), pages 1949-1951, June.
  50. Zhi (Aaron) Cheng & Min-Seok Pang & Paul A. Pavlou, 2020. "Mitigating Traffic Congestion: The Role of Intelligent Transportation Systems," Information Systems Research, INFORMS, vol. 31(3), pages 653-674, September.
  51. Prasad, Acklesh & Heales, Jon, 2010. "On IT and business value in developing countries: A complementarities-based approach," International Journal of Accounting Information Systems, Elsevier, vol. 11(4), pages 314-335.
  52. Jessica Pye & Arun Rai & John Qi Dong, 2024. "Business Value of Information Technology Capabilities: An Institutional Governance Perspective," Information Systems Research, INFORMS, vol. 35(1), pages 28-44, March.
  53. Fayard, Dutch & Lee, Lorraine S. & Leitch, Robert A. & Kettinger, William J., 2012. "Effect of internal cost management, information systems integration, and absorptive capacity on inter-organizational cost management in supply chains," Accounting, Organizations and Society, Elsevier, vol. 37(3), pages 168-187.
  54. Lynn Wu & Bowen Lou & Lorin Hitt, 2019. "Data Analytics Supports Decentralized Innovation," Management Science, INFORMS, vol. 65(10), pages 4863-4877, October.
  55. Ramkumar Janakiraman & Eunho Park & Emre M. Demirezen & Subodha Kumar, 2023. "The Effects of Health Information Exchange Access on Healthcare Quality and Efficiency: An Empirical Investigation," Management Science, INFORMS, vol. 69(2), pages 791-811, February.
  56. Khadija Ajmal & Nallan C. Suresh & Charles X. Wang, 2021. "Disruptive Technologies and Sustainable Supply Chain Management: A Review and Cross-Case Analysis," Journal of Management and Sustainability, Canadian Center of Science and Education, vol. 11(2), pages 1-77, December.
  57. Abdalwali Lutfi & Akif Lutfi Al-Khasawneh & Mohammed Amin Almaiah & Ahmad Farhan Alshira’h & Malek Hamed Alshirah & Adi Alsyouf & Mahmaod Alrawad & Ahmad Al-Khasawneh & Mohamed Saad & Rommel Al Ali, 2022. "Antecedents of Big Data Analytic Adoption and Impacts on Performance: Contingent Effect," Sustainability, MDPI, vol. 14(23), pages 1-23, November.
  58. Jessica Braojos & Jose Benitez & Javier Llorens & Laura Ruiz, 2020. "Impact of IT integration on the firm’s knowledge absorption and desorption," Post-Print hal-03160729, HAL.
  59. Justin T. Kistler & Ramkumar Janakiraman & Subodha Kumar & Vikram Tiwari, 2021. "The Effect of Operational Process Changes on Preoperative Patient Flow: Evidence from Field Research," Production and Operations Management, Production and Operations Management Society, vol. 30(6), pages 1647-1667, June.
  60. Pravin Nath & Neeraj Bharadwaj, 2020. "Chief marketing officer presence and firm performance: assessing conditions under which the presence of other C-level functional executives matters," Journal of the Academy of Marketing Science, Springer, vol. 48(4), pages 670-694, July.
  61. J. J. Po-An Hsieh & Arun Rai & Sean Xin Xu, 2011. "Extracting Business Value from IT: A Sensemaking Perspective of Post-Adoptive Use," Management Science, INFORMS, vol. 57(11), pages 2018-2039, November.
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