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IT Outsourcing Strategies: Universalistic, Contingency, and Configurational Explanations of Success

Citations

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Cited by:

  1. Sharda, Kirti & Chatterjee Leena, 2009. "Configurations of Business Process Outsourcing Firms and Organizational Performance," IIMA Working Papers WP2009-12-02, Indian Institute of Management Ahmedabad, Research and Publication Department.
  2. Anjana Susarla, 2012. "Contractual Flexibility, Rent Seeking, and Renegotiation Design: An Empirical Analysis of Information Technology Outsourcing Contracts," Management Science, INFORMS, vol. 58(7), pages 1388-1407, July.
  3. Shogo Mlozi & Ossi Pesämaa, 2017. "Developing reciprocal exchanges for tourism investors," Tourism Economics, , vol. 23(6), pages 1184-1205, September.
  4. Thomas W. Ferratt & Ritu Agarwal & Carol V. Brown & Jo Ellen Moore, 2005. "IT Human Resource Management Configurations and IT Turnover: Theoretical Synthesis and Empirical Analysis," Information Systems Research, INFORMS, vol. 16(3), pages 237-255, September.
  5. Irfan Kanat & Yili Hong & T. S. Raghu, 2018. "Surviving in Global Online Labor Markets for IT Services: A Geo-Economic Analysis," Information Systems Research, INFORMS, vol. 29(4), pages 893-909, December.
  6. Jolanta Sloniec, 2021. "A Longitudinal Analysis of IT Outsourcing in Large Polish Organizations," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 2), pages 439-452.
  7. Caniato, Federico & Elia, Stefano & Luzzini, Davide & Piscitello, Lucia & Ronchi, Stefano, 2015. "Location drivers, governance model and performance in service offshoring," International Journal of Production Economics, Elsevier, vol. 163(C), pages 189-199.
  8. Fouad Amiri & Sietse Overbeek & Gerard Wagenaar & Christoph Johann Stettina, 2021. "Reconciling agile frameworks with IT sourcing through an IT sourcing dimensions map and structured decision-making," Information Systems and e-Business Management, Springer, vol. 19(4), pages 1113-1142, December.
  9. Maik Dehnert, 2020. "Sustaining the current or pursuing the new: incumbent digital transformation strategies in the financial service industry," Business Research, Springer;German Academic Association for Business Research, vol. 13(3), pages 1071-1113, November.
  10. Kim Wüllenweber & Daniel Beimborn & Tim Weitzel & Wolfgang König, 2008. "The impact of process standardization on business process outsourcing success," Information Systems Frontiers, Springer, vol. 10(2), pages 211-224, April.
  11. Jahyun Goo, 2010. "Structure of service level agreements (SLA) in IT outsourcing: The construct and its measurement," Information Systems Frontiers, Springer, vol. 12(2), pages 185-205, April.
  12. Paolo Popoli, 2017. "Conceptualizing Relational Resources as Critical Factor for IT Outsourcing Success," International Journal of Business and Management, Canadian Center of Science and Education, vol. 12(10), pages 1-43, September.
  13. Marfri Gambal & Aleksandre Asatiani & Julia Kotlarsky, 2022. "Strategic Innovation Through Outsourcing: A Theoretical Review," Papers 2206.00982, arXiv.org.
  14. Ezekiel Leo & Quang “Neo” Bui & Olayele Adelakun, 2022. "Outsourcing for Sustainable Performance: Insights from Two Studies on Achieving Innovation through Information Technology and Business Process Outsourcing," Sustainability, MDPI, vol. 14(4), pages 1-16, February.
  15. Qi Deng & Shaobo Ji, 2015. "Organizational Green IT Adoption: Concept and Evidence," Sustainability, MDPI, vol. 7(12), pages 1-19, December.
  16. Gonzalez, Reyes & Gasco, Jose & Llopis, Juan, 2016. "Information systems contracts and relationships: A Spanish perspective," Journal of Business Research, Elsevier, vol. 69(5), pages 1696-1700.
  17. Tommy Krabberød, 2015. "Standing on the Shoulders of Giants? Exploring Consensus on the Validity Status of Mintzberg’s Configuration Theory After a Negative Test," SAGE Open, , vol. 5(4), pages 21582440156, October.
  18. Schoenherr, Tobias & Narayanan, Sriram & Narasimhan, Ram, 2015. "Trust formation in outsourcing relationships: A social exchange theoretic perspective," International Journal of Production Economics, Elsevier, vol. 169(C), pages 401-412.
  19. Mírian Oliveira & Kaytson Hartung & Marcelo Wendling, 2010. "Outsourcing And Offshore: An Analysis Of The Academic Literature," Portuguese Journal of Management Studies, ISEG, Universidade de Lisboa, vol. 0(2), pages 215-234.
  20. Yuan, Yang & Chu, Zhaofang & Lai, Fujun & Wu, Hao, 2020. "The impact of transaction attributes on logistics outsourcing success: A moderated mediation model," International Journal of Production Economics, Elsevier, vol. 219(C), pages 54-65.
  21. Ka Leung Lok & Alex Opoku & David Baldry, 2018. "Design of Sustainable Outsourcing Services for Facilities Management: Critical Success Factors," Sustainability, MDPI, vol. 10(7), pages 1-15, July.
  22. Tate, Wendy L. & Ellram, Lisa M. & Bals, Lydia & Hartmann, Evi, 2009. "Offshore outsourcing of services: An evolutionary perspective," International Journal of Production Economics, Elsevier, vol. 120(2), pages 512-524, August.
  23. Taha Havakhor & Rajiv Sabherwal & Zachary R. Steelman & Sanjiv Sabherwal, 2019. "Relationships Between Information Technology and Other Investments: A Contingent Interaction Model," Service Science, INFORMS, vol. 30(1), pages 291-305, March.
  24. Anjana Susarla & Martin Holzhacker & Ranjani Krishnan, 2020. "Calculative Trust and Interfirm Contracts," Management Science, INFORMS, vol. 66(11), pages 5465-5484, November.
  25. Bernard F. Kubiak, 2018. "IT Outsourcing in Aligning and Implementing an Appropriate and Competitive Strategy of Company Informatization," Collegium of Economic Analysis Annals, Warsaw School of Economics, Collegium of Economic Analysis, issue 49, pages 37-58.
  26. Machuca, José A.D. & Ortega Jiménez, Cesar H. & Garrido-Vega, Pedro & de los Ríos, José Luis Pérez Diez, 2011. "Do technology and manufacturing strategy links enhance operational performance? Empirical research in the auto supplier sector," International Journal of Production Economics, Elsevier, vol. 133(2), pages 541-550, October.
  27. Yuanyuan Chen & Anandhi Bharadwaj, 2009. "An Empirical Analysis of Contract Structures in IT Outsourcing," Information Systems Research, INFORMS, vol. 20(4), pages 484-506, December.
  28. Ravi Bapna & Alok Gupta & Gautam Ray & Shweta Singh, 2023. "Single-Sourcing vs. Multisourcing: An Empirical Analysis of Large Information Technology Outsourcing Arrangements," Information Systems Research, INFORMS, vol. 34(3), pages 1109-1130, September.
  29. Xin Lu & Fangchao Xu, 2018. "Empirical Research on EPR Practices Performance and Governance Mechanism from the Perspective of Green Supply Chain," Sustainability, MDPI, vol. 10(12), pages 1-17, November.
  30. Kovach, Jeremy J. & Swink, Morgan & Rodriguez, Mauricio, 2023. "A novel measure of firm-level production outsourcing," International Journal of Production Economics, Elsevier, vol. 263(C).
  31. Vaidyanathan Jayaraman & Zuoming Liu, 2019. "Aligning governance mechanisms with task features to improve service capabilities---an empirical study of professional service outsourcing in India," Operations Management Research, Springer, vol. 12(1), pages 19-39, June.
  32. Andreas Jede & Frank Teuteberg, 2016. "Understanding Socio-Technical Impacts Arising from Software-as-a-Service Usage in Companies," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 58(3), pages 161-176, May.
  33. Debabrata Dey & Ming Fan & Conglei Zhang, 2010. "Design and Analysis of Contracts for Software Outsourcing," Information Systems Research, INFORMS, vol. 21(1), pages 93-114, March.
  34. Christine Koh & Soon Ang & Detmar W. Straub, 2004. "IT Outsourcing Success: A Psychological Contract Perspective," Information Systems Research, INFORMS, vol. 15(4), pages 356-373, December.
  35. Nils Urbach & Tobias Würz, 2012. "How to Steer the IT Outsourcing Provider," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 4(5), pages 247-259, October.
  36. Oberoi, Poonam & Patel, Chirag & Haon, Christophe, 2017. "Technology sourcing for website personalization and social media marketing: A study of e-retailing industry," Journal of Business Research, Elsevier, vol. 80(C), pages 10-23.
  37. Kim, Yong Jin & Lee, Jong Man & Koo, Chulmo & Nam, Kichan, 2013. "The role of governance effectiveness in explaining IT outsourcing performance," International Journal of Information Management, Elsevier, vol. 33(5), pages 850-860.
  38. Anjana Susarla & Ramanath Subramanyam & Prasanna Karhade, 2010. "Contractual Provisions to Mitigate Holdup: Evidence from Information Technology Outsourcing," Information Systems Research, INFORMS, vol. 21(1), pages 37-55, March.
  39. Carol Hsu & Jae-Nam Lee & Yulin Fang & Detmar W. Straub & Ning Su & Hyun-Sun Ryu, 2022. "The Role of Vendor Legitimacy in IT Outsourcing Performance: Theory and Evidence," Information Systems Research, INFORMS, vol. 33(1), pages 337-361, March.
  40. Thomas W. Ferratt & Jayesh Prasad & Harvey G. Enns, 2012. "Synergy and Its Limits in Managing Information Technology Professionals," Information Systems Research, INFORMS, vol. 23(4), pages 1175-1194, December.
  41. Bertschek, Irene & Niebel, Thomas & Ohnemus, Jörg & Rasel, Fabienne & Saam, Marianne & Schulte, Patrick & Schleife, Katrin & Stiehler, Andreas & Ortwein, Tobias & Heinzl, Armin & Nöhren, Marko, 2014. "Produktivität IT-basierter Dienstleistungen: Wie kann man sie messen und steuern?," ZEW Dokumentationen 14-02, ZEW - Leibniz Centre for European Economic Research.
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