IDEAS home Printed from https://ideas.repec.org/r/eee/touman/v57y2016icp213-224.html
   My bibliography  Save this item

The effect of physical environment on passenger delight and satisfaction: Moderating effect of national identity

Citations

Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
as


Cited by:

  1. Min Zhou & Xianyi Long & Kannan Govindan, 2024. "Unveiling the value of institutional pressure in socially sustainable supply chain management: The role of top management support for social initiatives and organisational culture," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(4), pages 2629-2648, July.
  2. David J. Emerson & Joseph F. Hair & Kenneth J. Smith, 2023. "Psychological Distress, Burnout, and Business Student Turnover: The Role of Resilience as a Coping Mechanism," Research in Higher Education, Springer;Association for Institutional Research, vol. 64(2), pages 228-259, March.
  3. Arsalan Najmi & Kanagi Kanapathy & Azmin A. Aziz, 2021. "Exploring consumer participation in environment management: Findings from two‐staged structural equation modelling‐artificial neural network approach," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(1), pages 184-195, January.
  4. Lim, Weng Marc & O'Connor, Peter & Nair, Sumesh & Soleimani, Samaneh & Rasul, Tareq, 2023. "A foundational theory of ethical decision-making: The case of marketing professionals," Journal of Business Research, Elsevier, vol. 158(C).
  5. Mirela Ștefănică & Christiana Brigitte Sandu & Gina Ionela Butnaru & Alina-Petronela Haller, 2021. "The Nexus between Tourism Activities and Environmental Degradation: Romanian Tourists’ Opinions," Sustainability, MDPI, vol. 13(16), pages 1-19, August.
  6. Molinillo, Sebastian & Liébana-Cabanillas, Francisco & Anaya-Sánchez, Rafael & Buhalis, Dimitrios, 2018. "DMO online platforms: Image and intention to visit," Tourism Management, Elsevier, vol. 65(C), pages 116-130.
  7. Morone, Andrea & Nemore, Francesco & Schirone, Dario Antonio, 2018. "Sales impact of servicescape's rational stimuli: A natural experiment," Journal of Retailing and Consumer Services, Elsevier, vol. 45(C), pages 256-262.
  8. Wei Zheng & Hongliang Qiu & Alastair M. Morrison & Wei Wei & Xihua Zhang, 2022. "Landscape and Unique Fascination: A Dual-Case Study on the Antecedents of Tourist Pro-Environmental Behavioral Intentions," Land, MDPI, vol. 11(4), pages 1-20, March.
  9. Gustavo de Siqueira & Ahmad Adeel & Petrit Pasha & Amal Al Balushi & Syyed Adnan Raheel Shah, 2021. "Sustainable Transportation and Policy Development: A Study for Impact Analysis of Mobility Patterns and Neighborhood Assessment of Walking Behavior," Sustainability, MDPI, vol. 13(4), pages 1-18, February.
  10. Jieun Han & Hyo-Jin Kang & Gyu Hyun Kwon, 2018. "A Systematic Underpinning and Framing of the Servicescape: Reflections on Future Challenges in Healthcare Services," IJERPH, MDPI, vol. 15(3), pages 1-24, March.
  11. Smith, Kenneth J. & Emerson, David J. & Mauldin, Shawn, 2021. "Online cheating at the intersection of the dark triad and fraud diamond," Journal of Accounting Education, Elsevier, vol. 57(C).
  12. Bezerra, George C.L. & Gomes, Carlos F., 2020. "Antecedents and consequences of passenger satisfaction with the airport," Journal of Air Transport Management, Elsevier, vol. 83(C).
  13. Lucini, Filipe R. & Tonetto, Leandro M. & Fogliatto, Flavio S. & Anzanello, Michel J., 2020. "Text mining approach to explore dimensions of airline customer satisfaction using online customer reviews," Journal of Air Transport Management, Elsevier, vol. 83(C).
  14. Zhijian Bai & Yang Zhang, 2021. "Sustainability of Ski Tourism in China: An Integrated Model of Skiing Tourists’ Willingness to Pay for Environmental Protection," Sustainability, MDPI, vol. 13(16), pages 1-16, August.
  15. Nuriye Gures & Harun Yilmaz & Seda Arslan & Cemal Durmuscelebi & Cevher Yuksel & Haci Haydar Unsal, 2017. "Researching the Satisfaction Levels of Passengers for Security Services at Airports," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 9(5), pages 125-134, October.
  16. Qiu, Wanling & Rudkin, Simon & Sharma, Abhijit, 2017. "An Analysis of the Impact of Low Cost Airlines on Tourist Stay Duration and Expenditures," MPRA Paper 81428, University Library of Munich, Germany.
  17. Liang Zhong & Leiyun Zhang, 2024. "Turnover Intentions Among College Counselors in China: Examining Predictors and Their Mediating and Moderating Effects," SAGE Open, , vol. 14(2), pages 21582440241, May.
  18. Mohammed Mohammed Ishaq & Sulaiman Noralfishah, 2018. "Determinants of Reverse Mortgage Usage in Malaysia," Real Estate Management and Valuation, Sciendo, vol. 26(3), pages 5-23, September.
  19. Adedapo Oluwaseyi Ojo, 2022. "Motivational factors of pro-environmental behaviors among information technology professionals," Review of Managerial Science, Springer, vol. 16(6), pages 1853-1876, August.
  20. Tsafarakis, Stelios & Kokotas, Theodosios & Pantouvakis, Angelos, 2018. "A multiple criteria approach for airline passenger satisfaction measurement and service quality improvement," Journal of Air Transport Management, Elsevier, vol. 68(C), pages 61-75.
  21. Heesup Han & Taeyeon Eom & Hyunah Chung & Soyeun Lee & Hyungseo Bobby Ryu & Wansoo Kim, 2019. "Passenger Repurchase Behaviours in the Green Cruise Line Context: Exploring the Role of Quality, Image, and Physical Environment," Sustainability, MDPI, vol. 11(7), pages 1-15, April.
  22. Ze Lin & Siyu Zhang & Wii-Joo Yhang, 2024. "Storytelling in Dark Tourism: The Role of Flow Experience and National Identity," SAGE Open, , vol. 14(2), pages 21582440241, June.
  23. Fahad Alam & Qing Yang & Yapa Mahinda Bandara & Nisar Ahmad & Option Takunda Chiwaridzo, 2024. "The nexus between corporate social responsibility of airports and passenger satisfaction: A cross‐country study," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(3), pages 2454-2473, May.
  24. Bakır, Mahmut & Özdemir, Emircan & Akan, Şahap & Atalık, Özlem, 2022. "A bibliometric analysis of airport service quality," Journal of Air Transport Management, Elsevier, vol. 104(C).
  25. Kisang Ryu & Hyun Jeong Kim & Hwangyu Lee & Bongheon Kwon, 2021. "Relative Effects of Physical Environment and Employee Performance on Customers’ Emotions, Satisfaction, and Behavioral Intentions in Upscale Restaurants," Sustainability, MDPI, vol. 13(17), pages 1-13, August.
  26. Prentice, Catherine & Kadan, Mariam, 2019. "The role of airport service quality in airport and destination choice," Journal of Retailing and Consumer Services, Elsevier, vol. 47(C), pages 40-48.
  27. Soo K. Kang, 2019. "Place Attachment, Image, and Support for Marijuana Tourism in Colorado," SAGE Open, , vol. 9(2), pages 21582440198, May.
IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.