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The effect of COVID-19 on consumer shopping behaviour: Generational cohort perspective

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  1. Kareem M. Selem & Muhammad Haroon Shoukat & Syed Asim Shah & Marianny Jessica Brito Silva, 2023. "The dual effect of digital communication reinforcement drivers on purchase intention in the social commerce environment," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-12, December.
  2. Daniel, Christopher & Hernandez, Tony, 2024. "What retail apocalypse? A Delphi forecast of commercial space demand in the Toronto region," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
  3. Jaller, Miguel & Pahwa, Anmol, 2022. "Assessing E-retailer’s Resilience During the COVID-19 Pandemic," Institute of Transportation Studies, Working Paper Series qt6k67k3zt, Institute of Transportation Studies, UC Davis.
  4. Fu, Shixuan & Zheng, Xiaojiang & Wang, Hongpeng & Luo, Yunzhong, 2023. "Fear appeals and coping appeals for health product promotion: Impulsive purchasing or psychological distancing?," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
  5. Yuen, Kum Fai & Chua, Jie Ying & Li, Xue & Wang, Xueqin, 2023. "The determinants of users’ intention to adopt telehealth: Health belief, perceived value and self-determination perspectives," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  6. Panayotis Christidis & Aris Christodoulou & Elena Navajas-Cawood & Biagio Ciuffo, 2021. "The Post-Pandemic Recovery of Transport Activity: Emerging Mobility Patterns and Repercussions on Future Evolution," Sustainability, MDPI, vol. 13(11), pages 1-17, June.
  7. Faith TINONETSANA & Steve Kayambazinthu MSOSA, 2023. "Shifts In Consumer Behavioural Trends During And Post The Covid-19 Pandemic: An Analysis Using The Theory Of Reasoned Action," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 13(4), pages 47-60, December.
  8. Chopdar, Prasanta Kr & Paul, Justin & Prodanova, Jana, 2022. "Mobile shoppers’ response to Covid-19 phobia, pessimism and smartphone addiction: Does social influence matter?," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
  9. Zielke, Stephan & Komor, Marcin & Schlößer, Andrea, 2023. "Coping strategies and intended change of shopping habits after the Corona pandemic – Insights from two countries in Western and Eastern Europe," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
  10. Wang, Siqi & Cheah, Jun-Hwa & Lim, Xin-Jean & Leong, Yee Choy & Choo, Wei Chong, 2022. "Thanks COVID-19, I'll reconsider my purchase: Can fear appeal reduce online shopping cart abandonment?," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
  11. Pan, Xiaodan & Dresner, Martin & Li, Guang & Mantin, Benny, 2024. "Stocking up on hand sanitizer: Pandemic lessons for retailers and consumers," Journal of Retailing and Consumer Services, Elsevier, vol. 79(C).
  12. Merdin-Uygur, Ezgi & Ozturkcan, Selcen, 2023. "Consumers and service robots: Power relationships amid COVID-19 pandemic," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
  13. Cheng Liu & Cheuk-Kwan Sun & Yu-Chia Chang & Shang-Yu Yang & Tao Liu & Cheng-Chia Yang, 2021. "The Impact of the Fear of COVID-19 on Purchase Behavior of Dietary Supplements: Integration of the Theory of Planned Behavior and the Protection Motivation Theory," Sustainability, MDPI, vol. 13(22), pages 1-17, November.
  14. Akram, Muhammad Waseem, 2023. "Influence of Social Media on Consumers' Online Purchasing Habits During: The COVID-19 Pandemic in Pakistan," OSF Preprints qwg2d, Center for Open Science.
  15. Beckers, Joris & Weekx, Simon & Beutels, Philippe & Verhetsel, Ann, 2021. "COVID-19 and retail: The catalyst for e-commerce in Belgium?," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
  16. Di, Kaisheng & Chen, Weidong & Shi, Qiumei & Cai, Quanling & Liu, Sichen, 2024. "Analysing the impact of coupled domestic demand dynamics of green and low-carbon consumption in the market based on SEM-ANN," Journal of Retailing and Consumer Services, Elsevier, vol. 79(C).
  17. Stanca, Liana & Dabija, Dan-Cristian & Câmpian, Veronica, 2023. "Qualitative analysis of customer behavior in the retail industry during the COVID-19 pandemic: A word-cloud and sentiment analysis approach," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  18. Amatulli, Cesare & Peluso, Alessandro M. & Sestino, Andrea & Guido, Gianluigi & Belk, Russell, 2023. "The influence of a lockdown on consumption: An exploratory study on generation Z's consumers," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  19. Ahmed Saleh Mohamed Alichleh AL-Ali & Gyanendra Singh Sisodia & Bhumika Gupta & Murale Venugopalan, 2022. "Change Management and Innovation Practices during Pandemic in the Middle East E-Commerce Industry," Sustainability, MDPI, vol. 14(8), pages 1-14, April.
  20. Sit, Kokho Jason & Ballantyne, Erica E.F. & Gorst, Jonathan, 2022. "Profiling shoppers’ coping behaviours during a pandemic crisis: A regulatory focus perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
  21. Jung-Im Seo, 2024. "An Empirical Investigation of Online Grocery Shopping Behaviors Based on Different Generations," International Journal of Business and Management, Canadian Center of Science and Education, vol. 19(1), pages 185-185, February.
  22. Agag, Gomaa & Aboul-Dahab, Sameh & Shehawy, Yasser Moustafa & Alamoudi, Hawazen O. & Alharthi, Majed D. & Hassan Abdelmoety, Ziad, 2022. "Impacts of COVID-19 on the post-pandemic behaviour: The role of mortality threats and religiosity," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
  23. Michal Pšurný & Irena Antošová & Jana Stávková, 2022. "Preferred Forms of Online Shopping by the Youth Generation," European Journal of Business Science and Technology, Mendel University in Brno, Faculty of Business and Economics, vol. 8(1), pages 84-95.
  24. Mohd Azhar & Rehan Husain & Sheeba Hamid & Mohd Nayyer Rahman, 2023. "Effect of social media marketing on online travel purchase behavior post-COVID-19: mediating role of brand trust and brand loyalty," Future Business Journal, Springer, vol. 9(1), pages 1-13, December.
  25. Anna Dewalska-Opitek & Katarzyna Bilińska & Marek Cierpiał-Wolan, 2022. "The Application of the Soft Modeling Method to Evaluate Changes in Customer Behavior towards e-Commerce in the Time of the Global COVID-19 Pandemic," Risks, MDPI, vol. 10(3), pages 1-13, March.
  26. Otto Bartok & Vratislav Kozák & Radka Bauerová, 2021. "Online grocery shopping: the customers´ perspective in the Czech Republic," Equilibrium. Quarterly Journal of Economics and Economic Policy, Institute of Economic Research, vol. 16(3), pages 679-695, September.
  27. Alzaidi, Maram Saeed & Agag, Gomaa, 2022. "The role of trust and privacy concerns in using social media for e-retail services: The moderating role of COVID-19," Journal of Retailing and Consumer Services, Elsevier, vol. 68(C).
  28. Elshaer, Ibrahim A. & Alrawad, Mahmaod & Lutfi, Abdalwali & Azazz, Alaa M.S., 2024. "Social commerce and buying intention post COVID-19: Evidence from a hybrid approach based on SEM – fsQCA," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
  29. Yuting Cui & Raphael Lissillour & Juraj Chebeň & Drahoslav Lančarič & Chunlin Duan, 2022. "The position of financial prudence, social influence, and environmental satisfaction in the sustainable consumption behavioural model: Cross‐market intergenerational investigation during the Covid‐19 ," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(4), pages 996-1020, July.
  30. Zuokas, Danas & Gul, Evren & Lim, Alvin, 2022. "How did COVID-19 change what people buy: Evidence from a supermarket chain," Journal of Retailing and Consumer Services, Elsevier, vol. 68(C).
  31. Rodríguez-Priego, Nuria & Porcu, Lucia & Prados Peña, María Belén & Crespo Almendros, Esmeralda, 2023. "Perceived customer care and privacy protection behavior: The mediating role of trust in self-disclosure," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
  32. Budziński, Wiktor & Daziano, Ricardo, 2023. "Preferences for online grocery shopping during the COVID-19 pandemic — the role of fear-related attitudes," Journal of choice modelling, Elsevier, vol. 47(C).
  33. Jui-Lung Chen & Siriwat Prommetta, 2022. "A Discussion on University Students’ Online Shopping Behaviors Amid the COVID-19 Pandemic," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 12(3), pages 1-1.
  34. Fei Huang & Wenqiu Guo, 2023. "Rise of Mental Sub-Health Consumers: Examining the Compulsive Buying Behavior in the Post-COVID-19 Era," SAGE Open, , vol. 13(4), pages 21582440231, December.
  35. Ngoh, Cheryl-lyn & Groening, Christopher, 2022. "The effect of COVID-19 on consumers’ channel shopping behaviors: A segmentation study," Journal of Retailing and Consumer Services, Elsevier, vol. 68(C).
  36. Irena Antošová & Jana Stávková, 2023. "Changes in the intensity and impact of factors influencing consumer behaviour in the food market over time," Agricultural Economics, Czech Academy of Agricultural Sciences, vol. 69(9), pages 358-365.
  37. Benedikt M. Brand & Theresa Maria Rausch & Jannika Brandel, 2022. "The Importance of Sustainability Aspects When Purchasing Online: Comparing Generation X and Generation Z," Sustainability, MDPI, vol. 14(9), pages 1-28, May.
  38. Szwajca Danuta, 2022. "The Use of Digital Communication Channels by Polish Consumers – Changes Caused by the Pandemic," Foundations of Management, Sciendo, vol. 14(1), pages 37-50, January.
  39. Grimmer, Louise, 2022. "Lessons from the COVID19 pandemic: The case of retail and consumer service firms," Journal of Retailing and Consumer Services, Elsevier, vol. 68(C).
  40. Annarita Sorrentino & Daniele Leone & Andrea Caporuscio, 2022. "Changes in the post-covid-19 consumers’ behaviors and lifestyle in italy. A disaster management perspective," Italian Journal of Marketing, Springer, vol. 2022(1), pages 87-106, March.
  41. Chen, Di & Wang, Chunyan & Liu, Yi, 2023. "How household food shopping behaviors changed during COVID-19 lockdown period: Evidence from Beijing, China," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  42. Morimura, Fumikazu & Sakagawa, Yuji, 2023. "The intermediating role of big data analytics capability between responsive and proactive market orientations and firm performance in the retail industry," Journal of Retailing and Consumer Services, Elsevier, vol. 71(C).
  43. Prodanova, Jana & Kocarev, Ljupco, 2021. "Is job performance conditioned by work-from-home demands and resources?," Technology in Society, Elsevier, vol. 66(C).
  44. Serravalle, Francesca & Vanheems, Régine & Viassone, Milena, 2023. "Does product involvement drive consumer flow state in the AR environment? A study on behavioural responses," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
  45. Vikash Murmu & Dinesh Kumar & Ashok Kumar Jha, 2023. "Quality and selling price dependent sustainable perishable inventory policy: Lessons from Covid-19 pandemic," Operations Management Research, Springer, vol. 16(1), pages 408-432, March.
  46. Hashemi, Hossein & Rajabi, Reza & Brashear-Alejandro, Thomas G., 2022. "COVID-19 research in management: An updated bibliometric analysis," Journal of Business Research, Elsevier, vol. 149(C), pages 795-810.
  47. Machová Renáta & Korcsmáros Enikő & Marča Roland & Esseová Monika, 2022. "An International Analysis of Consumers’ Consciousness During the Covid-19 Pandemic in Slovakia and Hungary," Folia Oeconomica Stetinensia, Sciendo, vol. 22(1), pages 130-151, June.
  48. Eleonora Annunziata & Tommaso Pucci & Jacopo Cammeo & Lorenzo Zanni & Marco Frey, 2023. "The mediating role of exogenous shocks in green purchase intention: evidence from italian fashion industry in the Covid-19 era," Italian Journal of Marketing, Springer, vol. 2023(1), pages 59-79, March.
  49. Erjavec, Jure & Manfreda, Anton, 2022. "Online shopping adoption during COVID-19 and social isolation: Extending the UTAUT model with herd behavior," Journal of Retailing and Consumer Services, Elsevier, vol. 65(C).
  50. Kawasaki, Tomoya & Wakashima, Hisayuki & Shibasaki, Ryuichi, 2022. "The use of e-commerce and the COVID-19 outbreak: A panel data analysis in Japan," Transport Policy, Elsevier, vol. 115(C), pages 88-100.
  51. Sawang, Sukanlaya & Lee, Chia-Chi & Chou, Cindy Yunhsin & Vighnesh, Nanjangud Vishwanath & Chandrashekar, Deepak, 2023. "Understanding post-pandemic market segmentation through perceived risk, behavioural intention, and emotional wellbeing of consumers," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  52. Pop, Rebeka-Anna & Hlédik, Erika & Dabija, Dan-Cristian, 2023. "Predicting consumers' purchase intention through fast fashion mobile apps: The mediating role of attitude and the moderating role of COVID-19," Technological Forecasting and Social Change, Elsevier, vol. 186(PA).
  53. Fangqu Niu & Fang Wang, 2021. "How Does China’s New Consumption Era Reshape Residents’ Shopping Behaviors from the Perspective of Community in Hohhot, China," Sustainability, MDPI, vol. 13(14), pages 1-19, July.
  54. Sejin Ha & Michelle Childs & Christopher T. Sneed & Ann Berry, 2021. "Consumer Sustainable Shopping Practices for Small Business during COVID-19," Sustainability, MDPI, vol. 13(22), pages 1-19, November.
  55. Parks-Stamm, Elizabeth J. & Flinner, Sameena M., 2024. "Generational differences in payment transparency perceptions," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
  56. Arian Seyedimany & Mehmet Haluk Koksal, 2022. "Segmentation of Turkish Wine Consumers Based on Generational Cohorts: An Exploratory Study," Sustainability, MDPI, vol. 14(5), pages 1-16, March.
  57. Truong, Dothang & Truong, My D., 2022. "How do customers change their purchasing behaviors during the COVID-19 pandemic?," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
  58. Rocío G. Martínez & Ramon A. Carrasco & Cristina Sanchez-Figueroa & Diana Gavilan, 2021. "An RFM Model Customizable to Product Catalogues and Marketing Criteria Using Fuzzy Linguistic Models: Case Study of a Retail Business," Mathematics, MDPI, vol. 9(16), pages 1-31, August.
  59. Beckers, Joris & Cardenas, Ivan & Sanchez-Diaz, Ivan, 2022. "Managing household freight: The impact of online shopping on residential freight trips," Transport Policy, Elsevier, vol. 125(C), pages 299-311.
  60. Aaditya, Bh. & Rahul, T.M., 2021. "Psychological impacts of COVID-19 pandemic on the mode choice behaviour: A hybrid choice modelling approach," Transport Policy, Elsevier, vol. 108(C), pages 47-58.
  61. Dóra Szili & Tibor Guzsvinecz & Judit Szűcs, 2022. "How Banks Were Chosen and Rated in Hungary before and during the COVID-19 Pandemic," Sustainability, MDPI, vol. 14(11), pages 1-16, May.
  62. Tarek Ben Hassen & Hamid El Bilali & Mohammad S. Allahyari & Sinisa Berjan & Darjan Karabašević & Adriana Radosavac & Goran Dašić & Ružica Đervida, 2021. "Preparing for the Worst? Household Food Stockpiling during the Second Wave of COVID-19 in Serbia," Sustainability, MDPI, vol. 13(20), pages 1-19, October.
  63. Serravalle, Francesca & Vannucci, Virginia & Pantano, Eleonora, 2022. "“Take it or leave it?†: Evidence on cultural differences affecting return behaviour for Gen Z," Journal of Retailing and Consumer Services, Elsevier, vol. 66(C).
  64. Kim, Woo Bin & Xie, Jiali & Choo, Ho Jung, 2023. "Role of perceived benefits of online shopping festival in vietnam: Differences between millennials and generation Z," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  65. Chakraborty, Debarun & Siddiqui, Aaliyah & Siddiqui, Mujahid & Mohmmad H Alatawi, Fatmah, 2022. "Exploring consumer purchase intentions and behavior of buying ayurveda products using SOBC framework," Journal of Retailing and Consumer Services, Elsevier, vol. 65(C).
  66. Szász, Levente & Bálint, Csaba & Csíki, Ottó & Nagy, Bálint Zsolt & Rácz, Béla-Gergely & Csala, Dénes & Harris, Lloyd C., 2022. "The impact of COVID-19 on the evolution of online retail: The pandemic as a window of opportunity," Journal of Retailing and Consumer Services, Elsevier, vol. 69(C).
  67. Tarek Ben Hassen & Hamid El Bilali & Mohammad S. Allahyari & Darjan Karabašević & Adriana Radosavac & Sinisa Berjan & Željko Vaško & Pavle Radanov & Ibrahim Obhođaš, 2021. "Food Behavior Changes during the COVID-19 Pandemic: Statistical Analysis of Consumer Survey Data from Bosnia and Herzegovina," Sustainability, MDPI, vol. 13(15), pages 1-11, August.
  68. Carbó-Valverde, Santiago & Cuadros-Solas, Pedro J. & Rodríguez-Fernández, Francisco & Sánchez-Béjar, José Juan, 2023. "Mobility restrictions and payment choices: The case of the Covid-19 pandemic," Journal of Behavioral and Experimental Finance, Elsevier, vol. 40(C).
  69. Mr. Suresh Kashinath Ghatge & Prof.(Dr.) Anuradha Parasar, 2023. "Impact of Covid-19 Pandemic and Vaccination in India: A Search," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 7(4), pages 394-407, April.
  70. Witold Chmielarz & Marek Zborowski & Alicja Fandrejewska & Mesut Atasever, 2021. "Poland–Turkey Comparison of Mobile Payments Quality in Pandemic Time," JRFM, MDPI, vol. 14(9), pages 1-22, September.
  71. Adá-Lameiras, Alba & Antonovica, Arta & de Esteban Curiel, Javier & Aydogan, Merve, 2024. "The impact of health crisis on sports consumption – A longitudinal study," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
  72. Chun, Hyunbae & Kwon, Eunjee & Yang, Dongyun, 2024. "The rise of e-commerce and generational consumption inequality: Evidence from COVID-19 in South Korea," Regional Science and Urban Economics, Elsevier, vol. 104(C).
  73. Barbara Gawior & Michal Polasik & Josep Lluís del Olmo, 2022. "Credit Card Use, Hedonic Motivations, and Impulse Buying Behavior in Fast Fashion Physical Stores during COVID-19: The Sustainability Paradox," Sustainability, MDPI, vol. 14(7), pages 1-16, March.
  74. Jawaid, Muhammad Hassan & Karim, Emadul, 2021. "Factors Affecting Consumer Buying Behavior in E-Commerce Business during Outbreak of Covid-19: A Case Study on Top E-Commerce Websites," MPRA Paper 110476, University Library of Munich, Germany.
  75. Borowska-Stefańska, Marta & Dulebenets, Maxim A. & Horňák, Marcel & Kowalski, Michał & Kozłowski, Dominik & Turoboś, Filip & Wiśniewski, Szymon, 2023. "Assessing the effects of Sunday shopping restrictions on urban mobility patterns in Poland," Journal of Transport Geography, Elsevier, vol. 113(C).
  76. Lee, Myounggu & Cho, Jihoon & Kim, Youngju & Kim, Hye-Jin, 2023. "Impact of movie-watching on cross-selling revenue in shopping malls: Implications for post-pandemic recovery," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  77. Ashutosh Sarkar & Debadyuti Das & Arindam Debroy, 2024. "Panic Buying, Product Substitution and Channel-Shifting Behaviour During Pandemic," IIM Kozhikode Society & Management Review, , vol. 13(1), pages 25-43, January.
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