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Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salespersons' performance

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  1. Gary Charness & David I. Levine, 2000. "When are Layoffs Acceptable? Evidence from a Quasi-Experiment," ILR Review, Cornell University, ILR School, vol. 53(3), pages 381-400, April.
  2. Verbeke, W.J.M.I. & Belschak, F.D. & Wuyts, S.H.K. & Bagozzi, R.P., 2004. "Account Managers Creation of Social Capital: Communal and Instrumental Investments and Performance Implications," ERIM Report Series Research in Management ERS-2004-011-MKT, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
  3. Bo Fu & Jian Peng & Tao Wang, 2022. "The Health Cost of Organizational Citizenship Behavior: Does Health-Promoting Leadership Matter?," IJERPH, MDPI, vol. 19(10), pages 1-15, May.
  4. Mumtaz Ahmad & Asma Tahir & Nadeem Sohail, 2018. "Construction and Validation of Neurotransmitters Scale," Global Social Sciences Review, Humanity Only, vol. 3(4), pages 228-253, December.
  5. Wohlgemuth, Veit & Berger, Elisabeth S.C. & Wenzel, Matthias, 2016. "More than just financial performance: Trusting investors in social trading," Journal of Business Research, Elsevier, vol. 69(11), pages 4970-4974.
  6. Hannah, Sean T. & Avolio, Bruce J. & Walumbwa, Fred O. & Chan, Adrian, 2012. "Leader Self and Means Efficacy: A multi-component approach," Organizational Behavior and Human Decision Processes, Elsevier, vol. 118(2), pages 143-161.
  7. Schreurs, Bert & van Emmerik, IJ. Hetty & Guenter, Hannes & Germeys, Filip, 2011. "A Weekly Diary Study on the Buffering Role of Social Support in the Relationship between Job Insecurity and Employee Performance," Working Papers 2011/27, Hogeschool-Universiteit Brussel, Faculteit Economie en Management.
  8. Turnipseed, David L., 2002. "Are good soldiers good?: Exploring the link between organization citizenship behavior and personal ethics," Journal of Business Research, Elsevier, vol. 55(1), pages 1-15, January.
  9. Charness, Gary & Levine, David I., 2002. "Changes in the employment contract?: Evidence from a quasi-experiment," Journal of Economic Behavior & Organization, Elsevier, vol. 47(4), pages 391-405, April.
  10. Vicente Pecino & Miguel Ángel Mañas-Rodríguez & Pedro Antonio Díaz-Fúnez & José M Aguilar-Parra & David Padilla-Góngora & Remedios López-Liria, 2018. "Interpersonal justice climate, extra-role performance and work family balance: A multilevel mediation model of employee well-being," PLOS ONE, Public Library of Science, vol. 13(11), pages 1-14, November.
  11. Bachrach, Daniel G. & Rapp, Tammy L. & Ogilvie, Jessica & Rapp, Adam A., 2024. "It’s about time (management)!: Role overload as a bridge explaining relationships between helping, voice, and objective sales performance," Journal of Business Research, Elsevier, vol. 172(C).
  12. Kee-Young Kwahk & Sung-Byung Yang & Hyunchul Ahn, 2020. "How Organizational Citizenship Behavior Affects ERP Usage Performance: The Mediating Effect of Absorptive Capacity," Sustainability, MDPI, vol. 12(11), pages 1-20, June.
  13. Shomi Srivastava, 2008. "Organizational Citizenship Behaviour as a Function of Organizational Commitment and Corporate Citizenship in Organizations," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 33(3), pages 311-337, August.
  14. Romeike, Philipp Daniel & Fleschhut, Manuel & Nienaber, Ann-Marie & Schewe, Gerhard, 2017. "Development and validation of the Legitimate Monitoring and Control Questionnaire (LMCQ)," European Management Journal, Elsevier, vol. 35(1), pages 46-59.
  15. O'Connor, Neale G. & Luo, Yadong & Lee, Danny K. Y., 2001. "Self-selection, socialization and budget control in the PRC: a study of a U.S.-Sino joint venture and Chinese state-owned enterprise," Journal of Business Research, Elsevier, vol. 52(2), pages 135-148, May.
  16. Barksdale, Kevin & Werner, Jon M., 2001. "Managerial ratings of in-role behaviors, organizational citizenship behaviors, and overall performance: testing different models of their relationship," Journal of Business Research, Elsevier, vol. 51(2), pages 145-155, February.
  17. Verbeke, W.J.M.I. & Dietz, H.M.S. & Verwaal, E., 2010. "Drivers of Sales Performance: A Contemporary Meta-Analysis," ERIM Report Series Research in Management ERS-2010-031-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
  18. Gullifor, Daniel P. & Petrenko, Oleg V. & Chandler, Jeffrey A. & Quade, Matthew J. & Rouba, Yury, 2023. "Employee reactions to perceived CSR: The influence of the ethical environment on OCB engagement and individual performance," Journal of Business Research, Elsevier, vol. 161(C).
  19. Verbeke, W.J.M.I. & Belschak, F.D. & Bagozzi, R.P., 2004. "The Adaptive Consequences of Pride in Personal Selling," ERIM Report Series Research in Management ERS-2004-012-MKT, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
  20. Kearney, Eric & Shemla, Meir & van Knippenberg, Daan & Scholz, Florian A., 2019. "A paradox perspective on the interactive effects of visionary and empowering leadership," Organizational Behavior and Human Decision Processes, Elsevier, vol. 155(C), pages 20-30.
  21. Hartmann, Nathaniel N. & Rutherford, Brian N. & Feinberg, Richard & Anderson, James G., 2014. "Antecedents of mentoring: Do multi-faceted job satisfaction and affective organizational commitment matter?," Journal of Business Research, Elsevier, vol. 67(9), pages 2039-2044.
  22. Hartner-Tiefenthaler, Martina, 2021. "Supervisors’ power to deal with employees’ inner resignation: How perceived power of the organization and the supervisor relate to employees’ voluntary and enforced work behavior," European Management Journal, Elsevier, vol. 39(2), pages 260-269.
  23. Hui, Chun & Law, Kenneth S. & Chen, Zhen Xiong, 1999. "A Structural Equation Model of the Effects of Negative Affectivity, Leader-Member Exchange, and Perceived Job Mobility on In-role and Extra-role Performance: A Chinese Case," Organizational Behavior and Human Decision Processes, Elsevier, vol. 77(1), pages 3-21, January.
  24. Puffer, Sheila M., 1997. "Soviet and American managers' reward allocations: A dependency approach," International Business Review, Elsevier, vol. 6(5), pages 453-476, October.
  25. Yoon, Mahn Hee & Suh, Jaebeom, 2003. "Organizational citizenship behaviors and service quality as external effectiveness of contact employees," Journal of Business Research, Elsevier, vol. 56(8), pages 597-611, August.
  26. Hill, Aaron D. & Kern, David A. & White, Margaret A., 2014. "Are we overconfident in executive overconfidence research? An examination of the convergent and content validity of extant unobtrusive measures," Journal of Business Research, Elsevier, vol. 67(7), pages 1414-1420.
  27. Kwantes, Catherine T. & Boglarsky, Cheryl A., 2007. "Perceptions of organizational culture, leadership effectiveness and personal effectiveness across six countries," Journal of International Management, Elsevier, vol. 13(2), pages 204-230, June.
  28. Lai, Christine & Singh, Barjinder & Alshwer, Abdullah A. & Shaffer, Margaret A., 2014. "Building and Leveraging Interpersonal Trust Within and Across MNE Subsidiaries: A Social Exchange Perspective," Journal of International Management, Elsevier, vol. 20(3), pages 312-326.
  29. Podsakoff, Philip M. & Bommer, William H. & Podsakoff, Nathan P. & MacKenzie, Scott B., 2006. "Relationships between leader reward and punishment behavior and subordinate attitudes, perceptions, and behaviors: A meta-analytic review of existing and new research," Organizational Behavior and Human Decision Processes, Elsevier, vol. 99(2), pages 113-142, March.
  30. Pittz, Thomas G. & Adler, Terry R., 2023. "Open strategy as a catalyst for innovation: Evidence from cross-sector social partnerships," Journal of Business Research, Elsevier, vol. 160(C).
  31. Zhenzhen Zhang & Qiaozhuan Liang & Jie Li, 2022. "The Curvilinear Relationship between Employee Voice and Managers’ Performance Evaluations: The Moderating Role of Voice Consensus," Sustainability, MDPI, vol. 14(16), pages 1-14, August.
  32. Peter Cappelli & Nikolai Rogovsky, 1998. "Employee Involvement and Organizational Citizenship: Implications for Labor Law Reform and “Lean Production#x201D;," ILR Review, Cornell University, ILR School, vol. 51(4), pages 633-653, July.
  33. Chamil W. Senarathne, 2020. "The Optimal Capital Structure under the Conditions of Employment: An Application of Theory X and Theory Y," Zagreb International Review of Economics and Business, Faculty of Economics and Business, University of Zagreb, vol. 23(1), pages 51-69, May.
  34. Dimple Dhiman & Himani Sharma, 2021. "Does Organizational Trust Mediate the CSR–OCB Relationship? A PLS-SEM Analysis," Vikalpa: The Journal for Decision Makers, , vol. 46(4), pages 223-235, December.
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