IDEAS home Printed from https://ideas.repec.org/r/eee/jaitra/v13y2007i5p293-298.html
   My bibliography  Save this item

Evaluation of level of service for transfer passengers at airports

Citations

Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
as


Cited by:

  1. Artur Kierzkowski & Tomasz Kisiel & Piotr Uchroński, 2021. "Simulation Model of Airport Security Lanes with Power Consumption Estimation," Energies, MDPI, vol. 14(20), pages 1-11, October.
  2. Pternea, Moschoula & Haghani, Ali, 2019. "An aircraft-to-gate reassignment framework for dealing with schedule disruptions," Journal of Air Transport Management, Elsevier, vol. 78(C), pages 116-132.
  3. Wu, Cheng-Lung & Lee, Andy, 2014. "The impact of airline alliance terminal co-location on airport operations and terminal development," Journal of Air Transport Management, Elsevier, vol. 36(C), pages 69-77.
  4. Choi, Jong Hae & Wang, Kun & Xia, Wenyi & Zhang, Anming, 2019. "Determining factors of air passengers’ transfer airport choice in the Southeast Asia – North America market: Managerial and policy implications," Transportation Research Part A: Policy and Practice, Elsevier, vol. 124(C), pages 203-216.
  5. Bezerra, George Christian Linhares & Gomes, Carlos F., 2016. "Measuring airport service quality: A multidimensional approach," Journal of Air Transport Management, Elsevier, vol. 53(C), pages 85-93.
  6. Bogicevic, Vanja & Yang, Wan & Cobanoglu, Cihan & Bilgihan, Anil & Bujisic, Milos, 2016. "Traveler anxiety and enjoyment: The effect of airport environment on traveler's emotions," Journal of Air Transport Management, Elsevier, vol. 57(C), pages 122-129.
  7. Antwi, Collins Opoku & Fan, Chong-jun & Nataliia, Ihnatushchenko & Aboagye, Michael Osei & Xu, Hangyu & Azamela, John Coffie, 2020. "Do airport staff helpfulness and communication generate behavioral loyalty in transfer passengers? A conditional mediation analysis," Journal of Retailing and Consumer Services, Elsevier, vol. 54(C).
  8. Thampan, Aromal & Sinha, Kapil & Gurjar, B.R. & Rajasekar, E., 2020. "Functional efficiency in airport terminals: A review on Overall and Stratified Service Quality," Journal of Air Transport Management, Elsevier, vol. 87(C).
  9. Csiszár, Csaba & Nagy, Enikő, 2017. "Model of an integrated air passenger information system and its adaptation to Budapest Airport," Journal of Air Transport Management, Elsevier, vol. 64(PA), pages 33-41.
  10. Jianxin Lin & Rui Song & Jifeng Dai & Pengpeng Jiao, 2014. "Pedestrian Guiding Signs Optimization for Airport Terminal," Discrete Dynamics in Nature and Society, Hindawi, vol. 2014, pages 1-14, February.
  11. Moro, Sérgio & Lopes, Rui J. & Esmerado, Joaquim & Botelho, Miguel, 2020. "Service quality in airport hotel chains through the lens of online reviewers," Journal of Retailing and Consumer Services, Elsevier, vol. 56(C).
  12. Bogicevic, Vanja & Bujisic, Milos & Bilgihan, Anil & Yang, Wan & Cobanoglu, Cihan, 2017. "The impact of traveler-focused airport technology on traveler satisfaction," Technological Forecasting and Social Change, Elsevier, vol. 123(C), pages 351-361.
  13. Bakır, Mahmut & Özdemir, Emircan & Akan, Şahap & Atalık, Özlem, 2022. "A bibliometric analysis of airport service quality," Journal of Air Transport Management, Elsevier, vol. 104(C).
  14. Prentice, Catherine & Kadan, Mariam, 2019. "The role of airport service quality in airport and destination choice," Journal of Retailing and Consumer Services, Elsevier, vol. 47(C), pages 40-48.
  15. Phelipe Medeiros da Rocha & Helder Gomes Costa & Glauco Barbosa da Silva, 2022. "Gaps, Trends and Challenges in Assessing Quality of Service at Airport Terminals: A Systematic Review and Bibliometric Analysis," Sustainability, MDPI, vol. 14(7), pages 1-17, March.
  16. Di Pietro, Laura & Guglielmetti Mugion, Roberta & Musella, Flaminia & Renzi, Maria Francesca & Vicard, Paola, 2017. "Monitoring an airport check-in process by using Bayesian networks," Transportation Research Part A: Policy and Practice, Elsevier, vol. 106(C), pages 235-247.
  17. Pacagnella, Antônio Carlos & Hollaender, Paulo Sodre & Mazzanati, Giovanni Vitale & Bortoletto, Wagner Wilson, 2021. "Efficiency drivers of international airports: A worldwide benchmarking study," Journal of Air Transport Management, Elsevier, vol. 90(C).
  18. Bezerra, George C.L. & Gomes, Carlos F., 2018. "Performance measurement practices in airports: Multidimensionality and utilization patterns," Journal of Air Transport Management, Elsevier, vol. 70(C), pages 113-125.
  19. Bezerra, George C.L. & Gomes, Carlos F., 2020. "Antecedents and consequences of passenger satisfaction with the airport," Journal of Air Transport Management, Elsevier, vol. 83(C).
  20. Simon Peter Njoroge & X. N. Iraki, 2017. "Service Quality and Customer Satisfaction At Kenyan Airports," Proceedings Paper, in: Munyoki, Justus & Bode, Jürgen (ed.), Universities, Entrepreneurship and Enterprise Development in Africa - Conference Proceedings 2017, volume 6, pages 135-153, Universities Entrepreneurship and Enterprise Development in Africa International Conference.
  21. Paramonovs Sergejs & Ijevleva Ksenija, 2015. "Factor Analysis of Passengers’ Satisfaction at “RIGA International Airport”," Economics and Business, Sciendo, vol. 27(1), pages 46-52, August.
  22. Wu, Paul Pao-Yen & Mengersen, Kerrie, 2013. "A review of models and model usage scenarios for an airport complex system," Transportation Research Part A: Policy and Practice, Elsevier, vol. 47(C), pages 124-140.
  23. Ran, Xinyue & Li, Lingling & Han, Ruiling, 2024. "Spatiotemporal characteristics and influencing factors of airport service quality in China," Journal of Air Transport Management, Elsevier, vol. 117(C).
  24. Antwi, Collins Opoku & Fan, Chong-jun & Ihnatushchenko, Nataliia & Aboagye, Michael Osei & Xu, Hangyu, 2020. "Does the nature of airport terminal service activities matter? Processing and non-processing service quality, passenger affective image and satisfaction," Journal of Air Transport Management, Elsevier, vol. 89(C).
  25. Cheranchery, Munavar Fairooz & Maitra, Bhargab, 2018. "Investigating perception of captive and choice riders for formulating service standards of ordinary and premium buses in Indian cities," Transport Policy, Elsevier, vol. 72(C), pages 89-96.
  26. Jiang, Hongwei & Zhang, Yahua, 2016. "An assessment of passenger experience at Melbourne Airport," Journal of Air Transport Management, Elsevier, vol. 54(C), pages 88-92.
  27. Correia, Anderson R. & Wirasinghe, S.C. & de Barros, Alexandre G., 2008. "Overall level of service measures for airport passenger terminals," Transportation Research Part A: Policy and Practice, Elsevier, vol. 42(2), pages 330-346, February.
  28. Pantouvakis, Angelos & Renzi, Maria Francesca, 2016. "Exploring different nationality perceptions of airport service quality," Journal of Air Transport Management, Elsevier, vol. 52(C), pages 90-98.
  29. Jacek Ryczyński & Artur Kierzkowski, 2023. "The Impact of the Level of Training of Airport Security Control Operators on the Energy Consumption of the Baggage Control Process," Energies, MDPI, vol. 16(19), pages 1-21, October.
  30. Rubio-Andrada, Luis & Celemín-Pedroche, María Soledad & Escat-Cortés, María-Dolores & Jiménez-Crisóstomo, Abel, 2023. "Passengers satisfaction with the technologies used in smart airports: An empirical study from a gender perspective," Journal of Air Transport Management, Elsevier, vol. 107(C).
  31. Yeo, Gi-Tae & Wang, Ying & Chou, Chien-Chang, 2013. "Evaluating the competitiveness of the aerotropolises in East Asia," Journal of Air Transport Management, Elsevier, vol. 32(C), pages 24-31.
  32. Churchill, Anthony & Dada, Ezekiel & de Barros, Alexandre G. & Wirasinghe, S.C., 2008. "Quantifying and validating measures of airport terminal wayfinding," Journal of Air Transport Management, Elsevier, vol. 14(3), pages 151-158.
IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.