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Ignorant Theory and Knowledgeable Workers: Interrogating the Connections between Knowledge, Skills and Services
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Cited by:
- Sophie Mignon & Corinne Janicot & Agnès Mazars & Philippe Chapellier, 2013. "Les Transferts De Connaissances Comme Support D'Apprentissage : Le Cas De La Relation Expert- Comptable / Dirigeant De Pe," Post-Print hal-00996783, HAL.
- Johanna L Waters, 2009. "In Pursuit of Scarcity: Transnational Students, ‘Employability’, and the MBA," Environment and Planning A, , vol. 41(8), pages 1865-1883, August.
- Bazin, Yoann, 2013. "Understanding organisational gestures: Technique, aesthetics and embodiment," Scandinavian Journal of Management, Elsevier, vol. 29(4), pages 377-393.
- Sarah Jenkins & Rick Delbridge & Ashley Roberts, 2010. "Emotional management in a mass customised call centre: examining skill and knowledgeability in interactive service work," Work, Employment & Society, British Sociological Association, vol. 24(3), pages 546-564, September.
- Michailova, Snejina, 2011. "Contextualizing in International Business research: Why do we need more of it and how can we be better at it?," Scandinavian Journal of Management, Elsevier, vol. 27(1), pages 129-139, March.
- Jing Zhang & Vangelis Souitaris & Pek–hooi Soh & Poh–kam Wong, 2008. "A Contingent Model of Network Utilization in Early Financing of Technology Ventures," Entrepreneurship Theory and Practice, , vol. 32(4), pages 593-613, July.
- Abigail Marks & Dora Scholarios, 2008. "Choreographing a System: Skill and Employability in Software Work," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 29(1), pages 96-124, February.
- Teresa Carla Oliveira, 2006. "Implicit Logic in Managerial Discourse: A Case Study in Choice of Selection Criteria," Notas Económicas, Faculty of Economics, University of Coimbra, issue 23, pages 53-71, June.
- John Benson & Michelle Brown, 2007. "Knowledge workers: what keeps them committed; what turns them away," Work, Employment & Society, British Sociological Association, vol. 21(1), pages 121-141, March.
- Kate Mulholland, 2004. "Workplace resistance in an Irish call centre: slammin’, scammin’ smokin’ an’ leavin’," Work, Employment & Society, British Sociological Association, vol. 18(4), pages 709-724, December.
- Kristoffer Chelsom Vogt, 2016. "The post-industrial society: from utopia to ideology," Work, Employment & Society, British Sociological Association, vol. 30(2), pages 366-376, April.
- Mary A. Silles, 2007. "Adult Education And Earnings: Evidence From Britain," Bulletin of Economic Research, Wiley Blackwell, vol. 59(4), pages 313-326, October.
- Pauline Anderson, 2009. "Intermediate occupations and the conceptual and empirical limitations of the hourglass economy thesis," Work, Employment & Society, British Sociological Association, vol. 23(1), pages 169-180, March.
- Gloria Aparicio & Txomin Iturralde & Ana Vilma Rodríguez, 2023. "Developments in the knowledge-based economy research field: a bibliometric literature review," Management Review Quarterly, Springer, vol. 73(1), pages 317-352, February.
- Dossani, Rafiq & Kenney, Martin, 2003. "Went for Cost, Stayed for Quality?: Moving the Back Office to India," UCAIS Berkeley Roundtable on the International Economy, Working Paper Series qt0b7764tt, UCAIS Berkeley Roundtable on the International Economy, UC Berkeley.
- Ming Guan, 2021. "Associations Between Perceptions of the Work Environment and Job Burnout Based on MIMIC Models Among 679 Knowledge Workers," SAGE Open, , vol. 11(1), pages 21582440219, March.
- Mieczyslaw Morawski, 2019. "The Environment of Professional Activity for the Key Knowledge Workers," Proceedings of the 14th International RAIS Conference, August 19-20, 2019 014MM, Research Association for Interdisciplinary Studies.
- Chris Smith, 2006. "The double indeterminacy of labour power," Work, Employment & Society, British Sociological Association, vol. 20(2), pages 389-402, June.
- Caroline Lloyd & Jonathan Payne, 2009. "‘Full of sound and fury, signifying nothing’," Work, Employment & Society, British Sociological Association, vol. 23(4), pages 617-634, December.
- Agnès Mazars Chapelon & Philippe Chapellier & Sophie Mignon, 2018. "The generation of management innovation in microentreprises: absorptive capacity and entrepreneur-CPA relationship," Post-Print hal-02061860, HAL.
- Peter Fleming & Bill Harley & Graham Sewell, 2004. "A little knowledge is a dangerous thing: getting below the surface of the growth of ‘knowledge work’ in Australia," Work, Employment & Society, British Sociological Association, vol. 18(4), pages 725-747, December.
- Diogo Gonçalves-Candeias & Maria José Chambel & Vânia Sofia Carvalho, 2021. "Is Stress in Contact Centers Inevitable?," IJERPH, MDPI, vol. 18(6), pages 1-17, March.
- Philippe Chapellier, 2009. "Choix Des Medias Et Efficacite De La Communication : Le Cas De La Relation Entre L'Expert-Comptable Et Le Dirigeant De Petite Entreprise," Post-Print halshs-00459645, HAL.
- Chris Warhurst & Paul Thompson, 2006. "Mapping knowledge in work: proxies or practices?," Work, Employment & Society, British Sociological Association, vol. 20(4), pages 787-800, December.
- Paul Thompson, 2003. "Disconnected Capitalism: Or Why Employers Can't Keep Their Side of the Bargain," Work, Employment & Society, British Sociological Association, vol. 17(2), pages 359-378, June.
- Stephen Syrett & Leandro Sepulveda, 2011. "Realising the Diversity Dividend: Population Diversity and Urban Economic Development," Environment and Planning A, , vol. 43(2), pages 487-504, February.