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Organizing for permanent beta: Performance measurement before vs performance monitoring after release of digital services

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  • van Oorschot, K.E.

    (Tilburg University, School of Economics and Management)

  • Akkermans, Henk

    (Tilburg University, School of Economics and Management)

  • van Wassenhove, Luk
  • Wang, Y.

    (Tilburg University, School of Economics and Management)

Abstract

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Suggested Citation

  • van Oorschot, K.E. & Akkermans, Henk & van Wassenhove, Luk & Wang, Y., 2023. "Organizing for permanent beta: Performance measurement before vs performance monitoring after release of digital services," Other publications TiSEM cb06c319-ae1b-4707-bff1-7, Tilburg University, School of Economics and Management.
    • Handle: RePEc:tiu:tiutis:cb06c319-ae1b-4707-bff1-78c993636f21
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    References listed on IDEAS

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    1. Hasan Cavusoglu & Huseyin Cavusoglu & Jun Zhang, 2008. "Security Patch Management: Share the Burden or Share the Damage?," Management Science, INFORMS, vol. 54(4), pages 657-670, April.
    2. Svenja C. Sommer & Christoph H. Loch, 2004. "Selectionism and Learning in Projects with Complexity and Unforeseeable Uncertainty," Management Science, INFORMS, vol. 50(10), pages 1334-1347, October.
    3. Rajiv D. Banker & Gordon B. Davis & Sandra A. Slaughter, 1998. "Software Development Practices, Software Complexity, and Software Maintenance Performance: A Field Study," Management Science, INFORMS, vol. 44(4), pages 433-450, April.
    4. Ashish Arora & Jonathan P. Caulkins & Rahul Telang, 2006. "Research Note--Sell First, Fix Later: Impact of Patching on Software Quality," Management Science, INFORMS, vol. 52(3), pages 465-471, March.
    5. Likoebe M. Maruping & Viswanath Venkatesh & Ritu Agarwal, 2009. "A Control Theory Perspective on Agile Methodology Use and Changing User Requirements," Information Systems Research, INFORMS, vol. 20(3), pages 377-399, September.
    6. Henk A. Akkermans & Luk N. Van Wassenhove, 2018. "A dynamic model of managerial response to grey swan events in supply networks," International Journal of Production Research, Taylor & Francis Journals, vol. 56(1-2), pages 10-21, January.
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