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Internal or external social media? The effects of work-related and social-related use of social media on improving employee performance

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  • Chen, Xiayu
  • Ou, Carol

    (Tilburg University, School of Economics and Management)

  • Davison, Robert

Abstract

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Suggested Citation

  • Chen, Xiayu & Ou, Carol & Davison, Robert, 2022. "Internal or external social media? The effects of work-related and social-related use of social media on improving employee performance," Other publications TiSEM 429334bc-b257-4012-b0a9-5, Tilburg University, School of Economics and Management.
  • Handle: RePEc:tiu:tiutis:429334bc-b257-4012-b0a9-5accd0ba2d4a
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    References listed on IDEAS

    as
    1. Lynn Wu, 2013. "Social Network Effects on Productivity and Job Security: Evidence from the Adoption of a Social Networking Tool," Information Systems Research, INFORMS, vol. 24(1), pages 30-51, March.
    2. Robert M. Davison & Carol X.J. Ou & Maris G. Martinsons & Angela Y. Zhao & Rong Du, 2014. "The communicative ecology of Web 2.0 at work: Social networking in the workspace," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 65(10), pages 2035-2047, October.
    3. Yan Huang & Param Vir Singh & Anindya Ghose, 2015. "A Structural Model of Employee Behavioral Dynamics in Enterprise Social Media," Management Science, INFORMS, vol. 61(12), pages 2825-2844, December.
    4. O’Connor, Kimberly W. & Schmidt, Gordon B. & Drouin, Michelle, 2016. "Helping workers understand and follow social media policies," Business Horizons, Elsevier, vol. 59(2), pages 205-211.
    5. Teigland, Robin & Wasko, Molly, 2009. "Knowledge transfer in MNCs: Examining how intrinsic motivations and knowledge sourcing impact individual centrality and performance," Journal of International Management, Elsevier, vol. 15(1), pages 15-31, March.
    6. Paul M. Leonardi, 2014. "Social Media, Knowledge Sharing, and Innovation: Toward a Theory of Communication Visibility," Information Systems Research, INFORMS, vol. 25(4), pages 796-816, December.
    7. Luqman, Adeel & Talwar, Shalini & Masood, Ayesha & Dhir, Amandeep, 2021. "Does enterprise social media use promote employee creativity and well-being?," Journal of Business Research, Elsevier, vol. 131(C), pages 40-54.
    8. Mohammad Hossein Jarrahi & Steve Sawyer, 2015. "Theorizing on the take-up of social technologies, organizational policies and norms, and consultants' knowledge-sharing practices," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 66(1), pages 162-179, January.
    9. Paul A. Pavlou & Angelika Dimoka, 2006. "The Nature and Role of Feedback Text Comments in Online Marketplaces: Implications for Trust Building, Price Premiums, and Seller Differentiation," Information Systems Research, INFORMS, vol. 17(4), pages 392-414, December.
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