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The Role of Data and Knowledge in Firms Service and Product Innovation

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  • Koski, Heli

Abstract

The importance of data and different sources of knowledge in the development of new services and products, and further in the creation of new markets, has dramatically increased during the past few decades. This empirical study uses data from 531 Finnish firms to explore the determinants of generation of new data-based products and services. The empirical findings emphasize the role of a firms absorptive capacity and its ICT competence in data-based innovation. It seems that generally a firms external information sources play a more prominent role than internal information sources. Particularly customer involvement in innovation process positively relates to the production of new data-based products and services. The reported empirical findings further indicate that data-based product and service innovation tends to be rather strongly demand-driven.

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  • Koski, Heli, 2012. "The Role of Data and Knowledge in Firms Service and Product Innovation," Discussion Papers 1272, The Research Institute of the Finnish Economy.
    • Handle: RePEc:rif:dpaper:1272
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    More about this item

    Keywords

    firm performance; innovation; data-based products and services; ICT;
    All these keywords.

    JEL classification:

    • D22 - Microeconomics - - Production and Organizations - - - Firm Behavior: Empirical Analysis
    • L20 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - General
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives

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