Developing an Appropriate Performance Measurement Framework for Total Quality Management in Construction, and other Industries
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References listed on IDEAS
- Prajogo, Daniel I. & Sohal, Amrik S., 2006. "The relationship between organization strategy, total quality management (TQM), and organization performance--the mediating role of TQM," European Journal of Operational Research, Elsevier, vol. 168(1), pages 35-50, January.
- Boon In Tan & Kee Luen Wong & Chee Keong Choong, 2013. "TQM and Family Owned Business: Performance and Sustainability," Diversity, Technology, and Innovation for Operational Competitiveness: Proceedings of the 2013 International Conference on Technology Innovation and Industrial Management,, ToKnowPress.
- Md. Mazharul Islam & M.A. Karim & Essam Mohammed Habes, 2015. "Relationship between quality certification and financial & non-financial performance of organizations," Journal of Developing Areas, Tennessee State University, College of Business, vol. 49(6), pages 119-132, Special I.
- Martinez-Costa, Micaela & Martinez-Lorente, Angel R. & Choi, Thomas Y., 2008. "Simultaneous consideration of TQM and ISO 9000 on performance and motivation: An empirical study of Spanish companies," International Journal of Production Economics, Elsevier, vol. 113(1), pages 23-39, May.
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Cited by:
- Neyestani, Behnam, 2017. "Principles and Contributions of Total Quality Mangement (TQM) Gurus on Business Quality Improvement," MPRA Paper 77282, University Library of Munich, Germany.
- Neyestani, Behnam, 2017. "Effectiveness of Quality Management System (QMS) on Construction Projects," OSF Preprints 8xmak, Center for Open Science.
- Neyestani, Behnam, 2017. "Effects of ISO 9001 on Non-Financial and Financial Performance in the Organizations: A Review," MPRA Paper 76799, University Library of Munich, Germany.
- Neyestani, Behnam, 2017. "Quality Costing Technique: An Appropriate Financial Indicator for Reducing Costs and Improving Quality in the Organizations," MPRA Paper 77375, University Library of Munich, Germany.
- Neyestani, Behnam & Juanzon, Joseph Berlin P., 2017. "ISO 9001 Standard and Organization's Performance: A Literature Review," OSF Preprints db5mv, Center for Open Science.
- Neyestani, Behnam, 2017. "Principles and Contributions of Total Quality Mangement (TQM) Gurus on Business Quality Improvement," OSF Preprints u6msf, Center for Open Science.
- Neyestani, Behnam, 2017. "Quality Costing Technique An Appropriate Financial Indicator for Reducing Costs and Improving Quality in the Organizations," OSF Preprints k8r7m, Center for Open Science.
- Neyestani, Behnam, 2016. "Effectiveness of Quality Management System (QMS) on Construction Projects," MPRA Paper 76754, University Library of Munich, Germany.
- Rashmi R. Mohanty & A. Subash Babu, 2022. "Quality management in a fractional horsepower electrical motor industry: a case study," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 13(5), pages 2764-2789, October.
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Keywords
Total Quality Management (TQM); Performance Measurement Framework; Performance Measurement System (PMS); Key Performance Indicators (KPIs); and; Balanced Scored (BSC).;All these keywords.
JEL classification:
- L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality
- L74 - Industrial Organization - - Industry Studies: Primary Products and Construction - - - Construction
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