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Principles and Contributions of Total Quality Mangement (TQM) Gurus on Business Quality Improvement

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  • Neyestani, Behnam

Abstract

Over the past few decades, Total Quality Management (TQM) gurus have been developed certain theories in the area of business quality improvement, which caused a huge paradigm shift in improving the quality of products and services. The main aim of this paper was to discuss regarding the key roles of TQM gurus such as Deming, Crosby, Juran, Feigenbaum, Ishikawa, and others in improving business quality within different organizations in 20th Century. Thus, a systematic literature review was performed to specify the concept of TQM principles and philosophies from the aforementioned TQM gurus. However, the literature review was provided invaluable insight on the understanding of the main ideas and philosophies proposed by these TQM gurus.

Suggested Citation

  • Neyestani, Behnam, 2017. "Principles and Contributions of Total Quality Mangement (TQM) Gurus on Business Quality Improvement," OSF Preprints u6msf, Center for Open Science.
    • Handle: RePEc:osf:osfxxx:u6msf
    DOI: 10.31219/osf.io/u6msf
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    References listed on IDEAS

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    1. Neyestani, Behnam & Juanzon, Joseph Berlin P., 2016. "Developing an Appropriate Performance Measurement Framework for Total Quality Management in Construction, and other Industries," MPRA Paper 76601, University Library of Munich, Germany, revised 30 Nov 2016.
    2. Neyestani, Behnam, 2016. "Effectiveness of Quality Management System (QMS) on Construction Projects," MPRA Paper 76754, University Library of Munich, Germany.
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    Cited by:

    1. Neyestani, Behnam, 2017. "Seven Basic Tools of Quality Control: An Appropriate Tools for Solving Quality Problems in the Organizations," MPRA Paper 77681, University Library of Munich, Germany.
    2. Neyestani, Behnam, 2017. "Seven Basic Tools of Quality Control: The Appropriate Techniques for Solving Quality Problems in the Organizations," OSF Preprints jkbtc, Center for Open Science.
    3. Neyestani, Behnam, 2017. "Quality Costing Technique: An Appropriate Financial Indicator for Reducing Costs and Improving Quality in the Organizations," MPRA Paper 77375, University Library of Munich, Germany.
    4. Neyestani, Behnam, 2017. "Quality Costing Technique An Appropriate Financial Indicator for Reducing Costs and Improving Quality in the Organizations," OSF Preprints k8r7m, Center for Open Science.

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